You can also try this one....
Do one or more of the following solutions. Note, Adobe Trial Software that displays the error can not be restored to run.
Solution 1: Run the License Repair Tool
- Close any Adobe applications.
- Download the License Repair Tool:
www.adobe.com/support/contact/licensing.html - Run the License Service Update.
1. Double click the LicenseRecovery111.dmg
2. Double click the LicenseRecoveryLauncher.app.
3. Enter your administrator username and password when prompted and click OK.
4. Follow the on-screen instructions. - Start your Adobe application(s).
Important: The patch applies to Creative Suite 3 or 4 products, Acrobat 8 or 9, Photoshop Elements 6 or 8, Director and Technical Communication Suite. If your issue was not resolved on the first attempt, run the patch again and enter option 0, when prompted to do so.
Solution 2: Delete the FLEXnet Publisher preferences folder
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
- Quit all Adobe applications.
- On your startup disk, locate and rename, or copy to the desktop and then delete, the following folder:
/Library/Preferences/FLEXnet Publisher/ - Start your Adobe application(s).
Solution 3: Repair Disk Permissions
- Launch the Apple Disk Utility:
/Applications/Utilities/Disk Utility.app - Select your startup disk.
- Click Repair Disk Permissions.
Note: This can take considerable time. For more information about using Disk Utility, consult Apple's website. - Start your Adobe application(s).
Solution 4: Reset your permissions on the FLEXnet Publisher licensing service folder.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Use the permissions instructions below to modify the permissions on the following folder on your startup disk:
/Library/Application Support/FLEXnet Publisher/
Solution 5: Reset your permissions on the Adobe PCD folder.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Use the permissions instructions below to modify the permissions on the following folder on your startup disk:
/Library/Application Support/Adobe/Adobe PCD/
Permissions Instructions:
Close out of all Adobe applications. Follow the directions below to modify permissions to the folder.
Note: This solution requires administrative privileges on your computer. You will need to provide administrative credentials.
On Mac OS X 10.4
- Using Finder, navigate to the folder to be modified.
- Control+Click the folder, and then select Get Info.
- Expand the Ownership & Permissions section.
- Click the Details option to show the various owner and group options.
- Verify that you have Read & Write permissions.
- Click the lock icon next to the Owner field, choose yourself as the Owner, type in your administrator username and password when prompted, and click OK.
- Change the Owner to system.
- Change the Permission to Read & Write for Owner.
- Click Apply To Enclosed Items and click OK to the warning dialog.
- Type in your administrator username and password when prompted and click OK.
- Close the Get Info dialog box.
- Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
On Mac OS X 10.5
- Using Finder, navigate to the folder to be modified.
- Control+Click on the folder, and then select Get Info.
- Expand the Sharing & Permissions section.
- Click on the Details option to show the various owner and group options.
- Click the lock icon in the lower right corner. Type in your administrator username and password when prompted and click OK.
- Change your username to have Read & Write permissions.
- Change admin to have Read & Write permissions.
- Change Everyone to have Read & Write permissions.
- Click the Gear icon and select Apply To Enclosed Item.
- Close the Get Info dialog box.
- Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
Solution 6: Remove the SQLite journaling file.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
The journaling file exists only under specific circumstances where a client is accessing the database file with certain options enabled. If the file does not exist, continue to the next solution.
- Using Finder, navigate to:
/Library/Application Support/Adobe/Adobe PCD/cache - If present, delete cache.db-journal.
- Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
Solution 7: (Acrobat 9 only) Reinstall on a non-case-sensitive file system.
Adobe applications are not supported on an OS formatted with a case-sensitive file system. If you attempt to install an Adobe application on a case sensitive volume such as a UFS, HFS+ case sensitive (HFSX) or SMB formatted drive, you get an error that the file system of the setup drive is not supported. Only Acrobat 9 doesn't display such error message and allows you to install the application, but attempting to launch Acrobat 9 results in the error "Licensing for this product has stopped working (error code 130:9)." The drive needs to be reformatted to a non-case-sensitive file system.
To check if MAC OS X is formatted with a case-sensitive file system :
- From the Apple menu select About this Mac.
- Click More Info and under Hardware select Serial-ATA.
- Select the drive Acrobat 9 has been installed on and check the file system in the list. Note if the file system is case sensitive.
Alternatively, use the Disk Utility to check the file system:
- From Applications > Utilities, launch the Disk Utility
- Select the disk Acrobat is installed on and check its format.
Solution 8: Contact Adobe Technical Support
Adobe Technical Support can obtain logs from your machine to determine additional information about the failure. Contact Adobe Technical Support if the information provided has not helped to resolve your issue.
Additional Information
The Flexnet folders/files required to run Adobe applications can get corrupted, or have permission settings problems, if moved from one machine to another, or through a system restore from Time Machine. Flexnet service licensing failures can't be resolved by re-installating the appliaction, nor will the Adobe CS3 or CS4 Clean Scripts solve this problem. If permissions issues prevented the FLEXnet licensing service from launching, accessing its data, or communicating with Adobe processes, the licensing failure is expected.
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