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LiveCycle crashes when opening pdf

Dec 9, 2009 7:42 AM

Posting this here because I'm not getting a lot of help from tech support. LiveCycle crashed ("stopped responding") while I was working on a pdf, and now it crashes again every time I try to open a pdf. It starts up normaly, but crashes after loading the file. This goes for any pdf file of any kind- the files aren't corrupt, they run on my coworker's LiveCycle just fine.


I restarted my computer, and when that didn't work, uninstalled and reinstalled all of adobe acrobat 9 pro, and still it does the same old thing.


Anyone ever had this issue? Anyone have an idea about what it is?

  • Currently Being Moderated
    Dec 9, 2009 10:09 AM   in reply to LARadtke

    You said it crashes with every form? If you start a new one will it crash? What is your OS and did this always happen or is it something new?



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  • Currently Being Moderated
    Dec 9, 2009 11:46 AM   in reply to LARadtke

    Sounds like something else may have replaced a shared DLL. Has anything else been installed

    on that machine? If you unistall, reboot, then instll again does it help?



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