I can record on my computer via its own sound recording utility under accessories. So that is up and running. I right-clicked on Captivate when opening to open as administrator, besides I have admin rights anyway.
But Captivate doesn't hear the microphone. My microphone is one that plugs in to the microphone port on my computer.
When I speak into the microphone, the red "Checking input Level" does nothing, and no sound is recorded.
By chance is this a 64 Bit version of Windows 7? If so, I believe there have been reports of issues using it.
You should also consider reporting as a bug.
Helpful and Handy Links
Just like to add that i have literally just tried the fix suggested for Windows Vista Business and a Microsoft Lifechat ZX6000 and it works a treat, many thanks.
Just in case anybody else looks at this thread looking for an answer!
Okay, so I thought I would add some more information before getting entirely frustrated and decide to return Captivate before I even get it.
Here are some screen shots of Windows 7 on a 32 bit Dell computer, i.e., the setup for the microphone. It works on my computer fine, but Captivate can seem to hear it.