I want to provide an update on my own issues with PE8. I decided to capture the raw footage from my camera using Windows Movie Maker. I captured 20 minutes of SD footage (~5 GB) into one avi file. Without disabling any services or programs running in the background, or any other special activity before starting the program, I pulled the avi file into PE and worked with it for almost an hour without any problems at all. When I say "worked with", I mean that all I did was split the video and delete some sections. I did not add transitions, still images, titles, or anything else. When I was done, I rendered it to a Windows Media file, which played without any problems.
At this point, I must believe there was some issue between my camera and PE. My camer is an older Sony MiniDV camera. I do use FireWire, and PE would begin the capture. The problem was that it would crash shortly after the capture began.
Anyway, I'm pleased at this point because I have my video in and have been able to work with it. If I have problems with transtions or other things, I'll probably report back.
This was just a minor update till I can afford the rest of the parts I need to build a new video editing rig, which now stand at just a CPU & RAM! Actually, I paid all of $19 out of pocket for the two hard drives, and DDR is a bit more expensive than DDR2/DDR3, it cost me $90 for the 2x1GB kit to replace one of the 2x512MB kits... I can get 4GB of OCZ DDR3-1600 for that much. Though I actually had the 2GB kit running in my other PC till this recent refresh.
I won't bother to switch to a 64bit OS till we have a lot more "native" 64bit apps, not just 32bit apps with 64bit wrappers. I do have both Windows XP Pro & Windows 7 Pro in 64bit version as well as 32bit BTW.
As to the drivers... I noted that in my previous post... though not exctly word for word. BTW, I am the OEM (supplier)...
Motherboard drivers directly from nVidia, even though the ASUS design doesn't strictly follow nVidia's reference design, ASUS stopped updating the motherboard drivers before the socket 939 platform died...
Video card drivers directly from ATI
Sound Card drivers from ASUS even though it's a Realtek chipset, the ASUS drivers work better.
Apparently you aren't aware of my campaign to get Adobe to fix or trash the welcome screen / organizer... if I go through it, I can't even begin an edit, without a crash. It's called a work-around.... you find a problem, then find a way to go around it so it no longer causes you problems.... it doesn't fix the problem, but at least I have software I can now use. Besides, for someone like myself, it's nothing more than excess baggage that I don't need or want.
The other problem I mentioned, appears to be a memory handling problem on the part of PrE8 since it works fine if I close PrE then re-open it, but crashes if I go straight from editing to publishing... sorry "sharing" (as they've labled it) without closing PrE. Once I've saved my edits, PrE should be able to free up that memory without closing the program, but it doesn't... thus the crash.
I've yet to find a program to convert my files to AVI without degrading the quality. And I've actually gotten PrE8 to work directly with my JVC's .MOD files with excellent results, even with very poor lighting http://www.youtube.com/watch?v=rjk49vV8f6M
Very slow rendering (even though I'm using a Core i7), then at 96
% complete on my DVD project I got the message "Devi
ce error-the target device isn't suitable for use".
ATI Mobility Radeon display.
Welcome to the forum.
The "Device" error is usually related to either the burner, or the blank media in the burner. A variation on that error is "SenseCode" errors.
Since your burner was "found," it seems likely that you do not have some other software "hooking" your burner. This usually results in a "no burner detected," or similar. As an aside on this - Adobe programs need 100% control of a burner, and some software, like Roxio, or Nero, will hook the burner at bootup for their virtual drive, packet-writing modules, DLA, or InCD.
Now, what brand of blank media are you using? I strongly recommend Verbatim, or Taiyo Yuden. Brands, such as Memorex, TDK, recent Ritek and ALL "store brands," are to be avoided, like the plague.
Next, check to see if there is a firmware update for you burner. If so, update that.
I doubt that this is a video driver issue, though updating those (along with the audio driver) is a good, prudent move.
Facing similar problems, as soon as I am cutting and shifting scenes in the time-line, the system crushes.
Details of PC:
All advices sofar quoted in relevant forums without any result.
Guess it is somehow related to the new organizer incorporated in version 8.0.
Went back to previous installed Adobe Premiere Elements 7.0, which is working fine and fast!!!!!
Is there anybody who can report that version 8.0 is working fine?? Waiting for an update, work around or suggestions on how to fix this problem.
I am experiencing frequent "crashes" with Premiere Elements 8.0
The program closes with no warning.
I attach the specifications of my machine.
"Combat Poverty with Education"
I am experiencing frequent PEL8 crashes and I am not using a NVidia card. The crashes seem to occur at various points during capture/edit/output. The most recent crash I experienced was capturing video from a Sony camcorder using firewire. I started the capture and after about 30 minutes, PE8 crashed and I was left at the desktop. My PC specs are:
Pentium Dual Core 3.0 GHz
2 GB RAM
Intel GMA X4500HD with latest drivers
Realtek ALC1200 audio with latest drivers
I hope this is resolved soon. I am on my third version of PEL and it has served me well in the past. I'm not sure I can deal with the regular crashes considering that a typical video production may involve over 30 hours of PEL work. I very much want to continue to use it as it's a very powerful and useful app and I have invested a significant amount of time and money in it.
My problems appear to be the same as or similar to Doug Paulett's. HandyCam with FireWire inter-
face, random halts and crashes. Video clips don't play right either; still trying to see if that is operator error. The card is ATI.
Yea, I've been having problems with day one of using PRE8, and have consequently yet been happy. I work on a show, and I have to edit bits together monthly that are aired on television worldwide. I ended up using PRE8 instead of just Premiere (which works excellently, and is actually very versatile and easy-to-use video editing software), because the company ran out of keys for Premiere so I needed a quick fix and ended up going with Elements, since I had already used and liked Premiere. But I was very disappointed. I had just gotten a new computer, a Dell Studio 17 Windows 7 Home Premium 64-Bit, and was excited to start editing video on it. Elements disappointed me time and time again when it just kept on crashing, crashing, and crashing. I somehow managed to edit about four videos so far for the show, but I know that because of it's unreliability and it being unstable, I know they could have been way better. Almost just passing, you know? I'm tempted to just throw my hands up, say forget it, and go with Vegas. But I don't really like the Vegas editing interface. There needs to be something done to help all of us who are floundering in the wake that the Elements design/production team threw us in. It's unfair to all of us consumers that we have to deal with a product that doesn't work. We should be demanding refunds, discounts, or some other type of corporate reimbursement. But I know I speak for all when I say that we'd be happy with a product that works how it's supposed/advertised/claimed to. The specs for my machine, simply one more that Adobe Premiere Elements flounders on are:
Dell Studio 17
Window 7 64-Bit
Intel Core 2 Duo 2.8 GHz
4 GB Memory
1 GB ATI Radeon 4650
5.9 Windows Experience Index
Updated Drivers/ Windows 7 as of 2/1
I too am having constant crashing problems with PrE8 which I've been battling with since Christmas. I've tried all the suggestion on the forum except for turning AutoAnalyzer off, I can't do that because every time I open Organize the application crashes!!
So if I open Organize it ALWAYS crashes within 5 seconds. It also crashes regularly when I try to make a DVD menu. It crashes less frequently (but still crashes) when I move clips on the sceneline and add transitions between groups of clips and occasionally it just seems to crash for no reason.
My system is:
Dell Dimension 5000
P4 3Ghz, 3Gb of RAM
Win XP Pro SP3
ATI Radeon X300 (with the latest drivers)
I purchased PrE8 because of good reviews plus I've been an ardent fan of Photoshop for many years and thought (mistakenly as it turns out) that PrE8 would be a mature reliable product. If it worked I would be very happy because it does everything I want but alas it just isn't stable and it looks like it is a widespread problem which is surprising because after getting very frustrated I am now trying a number of trails of other products one of which is Premiere Pro CS4 and that works beautifully, its quicker and has never crashed once. I would love to get a full licence but it's just too expensive for me plus I'm already $160 AUD out of pocket having bought PrE8!
Yours very despondently
If your shop has licenses for PrPro, it should be fairly easy to extend the number of licenses. Adobe C/S should be happy to help you. Personally, I love PrPro and use it daily, with very few issues. Adobe has always done a great job at helping with multi-seat licenses, especially if one already has several. That would be the first place that I would go for help.
Please report on your success, and good luck,
i dont even know what a Nvidia is so i am guessing i dont have one and i cant even get into premier 8 it crashes just by clicking on it i have set up anot
her thread as well. I need desperate help i am soo lost
i dont even know what a Nvidia is so i am guessing i dont have one
See my reply to your other PRE8 crashing post. You may well have the NVidia GeForce Go 7400. But don't update any drivers until you have read my other reply.
Insanity is hereditary, you get it from your children
You can go to Start>Run and type in "dxdiag.exe" without the " marks. You will get a dialog screen, with about 10 tabs. The first one, System, will give you most of the info on your computer. Then, about tab #3 will be Display. That will give you the full specs. of your display adapter, i.e. your video card, and in a pane to the upper-right, will be your Main Driver info, including the version # and the date.
Hope that this helps,
My problem is not with crashing, but with after creating an instant movie and closing, I can not get the movie to open. Program loads, progress bar shows that the file has loaded, just does not display. I have a new all in one Gateway computer with core2, quad processor, Intel GMA X4500HD video card with 1695MB of graphic memory, running Windows 7, 8GB of ram.
Is your Windows 7 32-bit or 64-bit?
Is the instant movie saved to hard disk or to a DVD?
If saved to DVD does it play in a stand-alone DVD player?
Will the video play in Windows Player and/or Windows Media Centre?
If you have other player software (e.g. Nero Showtime, Cyberlink Power DVD, Apple Quicktime) does it play in them?
Insanity is hereditary, you get it from your children
Just to make sure that we are on the same page here, what you are saying is that you have a Project, and have added the Instant Movie Effect. All plays fine in the Timeline, and then you have Saved the Project and also Shared the Movie in some format with some CODEC. Is that correct?
Later, you then go to Open that Project (the .PREL file), and now nothing comes in with it - no Assets, nothing, and you get no error/warning messages. Is that correct? You are not trying to Open your Exported/Shared movie file, are you?
I'm just trying to make sure that I am following along properly, to help with your problem.
Thanks for getting me onto the correct page,
OK, you have a movie. What is the format/CODEC? G-Spot will tell you, if you don not recall the exact specs. of your Export/Share. When you try to get it back into PrE, are you Importing it with Get Media?
OK, that's good news that the movie plays. Now, when you say you cannot open the movie in PR8, do you mean that you are trying to open the:
Insanity is hereditary, you get it from your children
I think we are close now . PRE (any version) is an editing tool rather than a movie player. The rough sequence of steps in using PRE is:
You will have gone through all these steps (albeit unknowingly as instant movie will have completed 4 & 5 automatically) and have ended up with a playable movie ta-ra!!!!! This is a result that many troubled posters to these forums would kill for.
Having created a DVD in a burn folder, the files in that folder are now 'media' (step 2 above). So, to get PRE to do anything with them, you need a project (step 1) so that you can add the files (step 2) and put them on the time/scene line (step 3).
Hopefully that give you the answer to your question.
BUT ......................... You shouldn't be doing that.
Typically the source media will come from a camcorder and/or files on your PC. Those files will (if using PRE's ideal format) use about 13GB per hour - so 26GB for a two hour movie. This obviously will not fit even a dual layer DVD (8.5GB) so, when the movie is shared (item 6), PRE compresses the data as best it can to fit your DVD (either 4.7GB or 8.5GB).
If you now import that file to a new project it will be compressed and at a lower quality than the original footage. If you want to reuse that footage you will get much better results through using the original media again. So, once you have a satisfactory output (your instant movie) you should think of that as the end of that project.
Now, having tested the movie from the hard disk, you want to burn it to a DVD for use on a DVD player you have two main choices:
In my case I always use a third party product to burn my disks (usually nero).
I hope this helps,
Insanity is hereditary, you get it from your children
Just a reminder to anyone posting that this thread is NOT a place to post if you have a question or are looking for help.
This thread was started by an Adobe tech who is researching issues with version 8 of the program.
If you are looking for user-to-user advice, I recommend you start your own new thread, and someone will likely respond to you soon.
Posts to this thread are for research and reference only. Neither Adobe nor other users will respond directly to you.
Thanks - works a treat!
As to my problems with PRE8 I gave up using it in the end since I had a deadline on a project and resorted to using my earlier version PRE3. No crashes, drop-outs etc etc. I have received some information from Adobe suggesting I try some tweaks which I probably will get round to in due course but for the moment thank you for your help.
Many problems Chad. I have an older (4 years) dell xps 400, with a radeon driver. Everything meets the specs though. Tried pretty much everything suggested and more, but it still crashes often, and I have to save my project often. Every 5 minnutes or less. One huge leap I had was when I start the app without the welcome stream (found this on one of these forums). Before doing that, it was completely unusable.
Living with it now, but not happy at all. I'm spending more time trying to prevent crashes, than learning the software. Got so many other things disabed on start up, the rest of the family is complaining all the time.
Not a pleasant experience at all, not a happy home.
PLEASE DO SOMETHING ABOUT THIS ADOBE!!!!
I can successfully reproduce PRE8 crash on my PC. First here is the list of my OS/Hardware:
1. OS: Windows 7 x64 Ultimate.
2. Hardware: Intel i7 860; Radeon 5850 Video Card; 8 GB RAM, 3 x Hard Drive (1 OS, 1 Scratch Disk, 1 Documents/Projects).
The crashes occur when I am working on a project that consist of approx 120 still images and I use the Generate Movie Wizard specifically the Extreme Sports Theme. Previewing the unrendered movie causes a crash to desktop. Rendering the movie causes a crash to the desktop. Trying to "share" the move (generate an mp4 file) crashes the app. I basically used the default settings.
I thought I was beyond the crashes on my new PC where I purposely used a Radeon videocard instead of an Nvidia. I guess not. Will Adobe release a patch for PRE8? I hope they do.
Using ATI Radeon in Dell Desktop with Vista OS - Bought Elements 8 & Premier 8 together a month ago. I did not have an earlier version of Premier on my desktop, only Elements 7 which I uninstalled after using Elements 8. I've been an Elements user since V2 so I am a loyal customer. And just so you know, E8 crashes too but not as frequent as P8.
P8 has CRASHED every time I've opened it to work on a project.
When I finally managed to get all my pics (this movie only consisted of jpeg content - no imported video clips) into the Edit Window and add music, transition, etc.....I try to playback the movie and all I hear is sound and no content. No matter how many different Media players I tried the movie on...
In the Edit window all frames show up and I can scroll and edit them. They are on the timeline just as they should be....but I can not figure out the issue. I've re-set each preference in the event something I checked had an impact, but still no content in PLAY mode....just sound.
Really hope Adobe comes out with a fix otherwise I just wasted a bunch of money since I see no need to spend all the time setting up a movie I can't play.
I'm sure finding solutions with all the hardware types out there is not an easy task but it needs to be done and Adobe needs to claim it.
Thanks - Good Day
120 still images
What are the pixel dimensions of these still images? They should be resized in PS/PSE to be only slightly larger, than the Frame Size of your Project, say 1000 x 750 pixels for an SD Project. Otherwise, large stills will bring PrE and the computer to their knees.
Hello Hunt, I created a batch script in Photoshop to resize the 100 or so images to 640 x 480 which is the frame size of the SD project which I was working on... before I imported them to the project. Note that I was able to avoid the crashing by dialing the effects to the left most option (lowest) and choosing a different template... not the extreme sports template. However this thread was asking on a reproducible way of crashing PRE8 when not using an Nvidia graphics card so I thought I would give Adobe a concrete example of how to do it. Note that my workstation is newly assembled with not much stuff installed except for PRE8. No CODEC Packs have been installed and the only additional software I installed related to video is Quicktime. I am using ATI Video Drivers dated December 2009.
Thanks for that info. When one is working to reproduce a crash, info on the Assets can be very important to getting the same results.
For the still images, you are doing that correctly. Now, the Adobe lab will know that the image size is not the issue and that something else is. I am sure that Chad, and his team, are working overtime on this, and you have provided them with useful material on the crashes.
Thank you, and good luck to all,
My system includes an ATI Radeon HD4350 installed with AMD Phenom 9650 Quad-Core 2.30Ghz, 4 Gb RAM, 500Gb HDD and Windows 7 64Bit. Premiere Elements 8 frequently stalls/freezes (Task Manager reports Pgm not responding) and hangs when attempting to close down which necessitates killing it via Task manager.
FOR MANY DAYS NOW PREMIERE 8 HAS BEEN GIVING ME PROBLEMS, FREEZE, SYS RE-BOOT, ETC.
'TOYOTA' HAS BEEN NOTIFIYING THEIR CUSTOMERS AND ARE NOW FIXING THE PROBLEMS.
WHERE DO WE STAND?????? I'M NEW AT THIS GAME AND I LOVE IT AS A HOBBY, NOT A LIFE.
MY PROJECT IS DOING > GET MEDIA FROM A PC DVD-R > I SELECT THE TWO CHAPTERS I WANT.
THE SOFTWARE ACCEPTS THE SELECTIONS AND IT DISPLAYS "MEDIA PENDING (?)'. FOR EACH OF
MY SELECTIONS AND iN THE LOWER RIGHT CORNER IT SHOWS "INDEXING VTS_01_8.VOB....0%".
I AM THEN INTO A HARD ""CHICAGO"" FREEZE?????? AM I DOING SOMETHING WRONG
OR AM I MISSING SOME OF THE "PREMIERE DRIVERS".