Skip navigation
Currently Being Moderated

Installation of Flash player 10

Jan 10, 2010 6:44 AM

I haven't been able to get onto youtube for about a month.   It keeps saying that I need to install an updated Adobe Flash player.

I uninstalled the 7 Version and downloaded the 10 as directed.   When I check my programme status Flashplayer 10 is listed there but there is nothing stating the size of the file like all other programmes.   Everything indicates that it is installed but I still can't access youtube.

I use Windows XP and internet explorer.    Have I installed Flash player 10 or not?

 
Replies
  • Currently Being Moderated
    Jan 10, 2010 5:14 PM   in reply to rockviewglen

    Hi,  You didn't say what version of IE you are using. Go to Tools, click on Manage Add ons and use the down arrow to check both sections of the add ons. Look for Shockwave Flash Object.....ActiveX Control.....Flash10d.ocx and make sure it is Enabled. It may or may not list vs 10.0.42.34(lastest version of FP)  This is what youtube is looking for. The listing in

    Add/Remove (Flash Player 10 ActiveX) doesn't list the size.

     

    There are several versions of FP10, since most websites have updated they are looking for vs 10.0.42.34. The Flash10d.ocx indicates the version listed in Add/Remove.

     

    Check if there is any other vs listed in the add ons of Shockwave Flash Object.

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 11, 2010 7:30 AM   in reply to rockviewglen

    Hi rockviewglen, thanks. You have an old version of the ActiveX Control in the add ons, which means when you uninstalled, it was not removed. Please go to this thread and follow the instructions that I listed in post #1.

     

    http://forums.adobe.com/thread/551784?tstart=0

     

     

    It is important to check the various steps in the Uninstall directions and also the troublshooting link, prior to starting them.

     

    Thanks

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 11, 2010 1:26 PM   in reply to rockviewglen

    Hi rockviewglen, Well you made progress. The only thing I would do since you received the Download manager is go to

    Add/Remove and Remove it and then be sure to Reboot. It has caused problems by no disconnecting and it may not cause a problem now, but will when the new Flash Player update comes out. And this may be soon because the next FP

    version is in beta now.  Same with IE, IE9 will be coming out also, not sure when.

     

    In your add ons, if you have Shockwave Flash Object..  Flash10d.ocx, make sure it is Enabled. If you have that and the latest Java, Flash Player should be working for you. If you have a Java(tm)2 SSV Helper in the add ons, Disable it. Not sure why Java is still downloading it, but it is a problem.

     

    Thanks

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points