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no pages were selected to print

Jan 10, 2010 12:07 PM

i have recently started receiving bank statements online and am able to download fine but when i try to print a hard copy reader 9.2 tells me that the document cannot be printed in one window, and in another it tells me that no pages were selected to print.  has anyone had this problem?

 
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  • Currently Being Moderated
    Jan 10, 2010 6:59 PM   in reply to jaybee201

    It could be that the pdf is set not to be printable. Look at the document properties (Control-D or Command-D).

     
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    Jan 14, 2010 1:09 PM   in reply to jaybee201

    OK!, I am glad that I am not the only one experiencing this. It has been fine before this new installation.  I called support and they told me to go to www.adobe.com/go/supportportal   The only thing, I've been there, and can't seem to find any help.

     
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    Jan 14, 2010 10:18 PM   in reply to jaybee201

    You've checked that you can print fine from other applications, right?

     
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    Jan 15, 2010 4:06 AM   in reply to AbhigyanModi

    I have. But I've uninstalled the adobe, and just printing from "preview" on my mac.

     
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    Jan 15, 2010 5:34 AM   in reply to jaybee201

    I am having the same problem.  I am working in an office environment and we just installed a new printer.  I can still print the same pdf to other printers (which has always worked fine and continues to do so), and I can use the new printer with other applications (Word, IE, etc.) with no problem, but I get this error message when I try to print a pdf to this printer.

     
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    Feb 1, 2010 8:37 AM   in reply to jaybee201

    Had same problem.  Uninstalled and redownloaded and now it works.

     
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    Apr 7, 2010 1:32 PM   in reply to jaybee201

    Was having this problem with Reader 9.3.1.  None of the suggestions worked, i.e., repaired installation, uninstalled and reinstalled installation, printed from other programs successfully, tried to print from thumbnails, set printer to print as  images in advanced setting.  None of the pdf's I had in my documents would print from this version.  I finally uninstalled this version and reinstalled 8.  It printed my PDF's fine.  This was on a network printer Hp PSC 1300v.  I believe 9.3.........1 has a bug.

     
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    Jun 28, 2010 12:28 AM   in reply to jaybee201

    To get it to work for me I simply opened Acrobat Reader 9 from its icon in the Start Menu. After doing so it went through a "run once" setup and I was able to print fine.

     

    I didn't need to do the uninstall / re-install to get things working but am guessing that something is missing from the install process that occurs during the "run once" setup, and / or the uninstall / re-install process.

     
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    Dec 3, 2010 7:50 AM   in reply to jaybee201

    I ran into the same problem.   The problem was that it was defaulting to print "Document and Markups", when it should have been printing just the document. 

     

    I set the "Comments and Forms" drop down box to just "Document" and it resolved the problem.  May not be the fix for everyone, but that is something that is easily over looked and would be a lot easier than uninstalling and reinstalling the software.  I hope this helps!   

     
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    Jan 17, 2011 1:37 AM   in reply to jaybee201

    I tried most all what was mentioned above and nothing worked.

     

    But then by trial and error i found if clicked on the "advanced" box into advanced print setup and ticked the "print as image" box, it would print.

     

    Hope this helps someone

     
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    Dec 14, 2011 2:55 PM   in reply to oakydokie

    I'm having this same problem as well.  It is putting me in a HUGE bind.  I cannot believe installing the newest version of Adobe Reader X would keep me from printing my map documents.  It is ridiculous!!  After reading some of the many posts, I can't believe the actual fix is to go back to the previous version.  At one time I was an owner of stock in Adobe.  I'm glad I got out.  I realize you can never account for all of the configurations that all of your users will have but in my case, the only thing different was installing Adobe Acrobat X.

     
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    Dec 29, 2011 6:16 AM   in reply to jaybee201

    My issue is with a pdf i downloaded from the hp.com website.  it is a specification page for a laptop i want to purchase.  i have problems printing the pdf from the web browser and even after downloading it to my desktop i get the same issue as above.

    i tried all of the previously stated solutions and nothing worked.  i have never had this issue before but my guess is that the problem lies within the way the pdf was created.

     
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    Jan 1, 2012 11:34 PM   in reply to korviz

    It seems that the issue is PDF specific and could be an issue with the way pdf is created. I would request you to please share the pdf document with us to investigate the problem.

     

    Also, let us know the version of Adobe Reader you are using. I would request you to keep your reader up to date by going to help-->Check for updates.

     

    Thanks,

    Atul

     
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    Jan 2, 2012 4:43 AM   in reply to korviz

    Dear user,

     

    We have identified the issue at our end.Thanks for reporting the problem and helping us out investigating the same.

     

    Thanks,

    Atul Agarwal

     
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    Jan 3, 2012 2:28 PM   in reply to Atul Agarwal

    I am running a brand new Intel chipset workstation with Windows 7 and Adobe Acrobat 9.4.7 and Adobe Reader X.  This problem began the first time I tried printing a pdf file from Adobe 9.4.7, and so far none of the fixes listed above that I have tired worked. I can create

    pdf files created from Office, Autocad, and several other applications. I get the same set of messages whenever I try to print from either Acrobat 9 or Reader X, no matter what pdf file I have open. I have tried it with files created using Acrobat 9 and files created in 2007

    using Acrobat 4 - the problem is not pdf specific, except that it applies to all the files I have tried to print so far. I find it hard to believe that a company the size of Adobe woulod let a problem this widespread continue for a year. Until now, Adobe was at the top of the list

    of my preferred software.

     
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    Jan 6, 2012 3:30 PM   in reply to oakydokie

    This fixed my problem, thx!

     
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    Jan 16, 2013 8:14 AM   in reply to Atul Agarwal

    When will problem be fixed. I am running version 11.0.1 and it is telling me The document can not be printed. I click OK it then says no pages were selected to print. I have tried uninstalling and reinstalling an earlier version. That did not work, so I just reinstalled to newest version. I need to be able to print for work. Please fix ASAP!

     
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    May 9, 2013 12:20 AM   in reply to bargainbrews

    I am new to this problem - it just started today!!. All has been working perfectly for me on Windows 7 Professional Service Pack 1 with Adobe Reader XI 11.0.2, which I keep updated at the latest version. Today I suddenly can't print any PDF documents to either of my printers. I can create them, view them and send them to print, but get the No Pages Selected error. I also cannot print existing documents which I previously could print. I can print other types of documents on these printers so it's not the printers. Another computer in the office uses Foxit and can print these documents no problem. Nevertheless I have tried everything including uninstalling and reinstalling Adobe and printer drivers. I did update AVG yesterday and wondered if it was related to that, but uninstalling that has not solved the problem either. Feeling desperate (as our systems use all PDF) I downloaded Foxit and found I could print with that. So - unless Adobe can come up with a solution for me guess I'm stuck with Foxit.

     
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    Jul 23, 2013 7:56 AM   in reply to jaybee201

    I couldn't solf this sudden PDF printing problem on all my printers with any of the above solutions, from my PC with Windows 7 Professional, and here's how I solved it (at least for now):

     

    1. I found that Windows was set for automatic update so I changed that to 'advise me before downloading and installing'

     

    2. I uninstalled Adobe Reader X

     

    3. I downloaded Adobe Reader XI

     

    4. It worked!  And on all my printers.

     
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