Adobe Community: Reader extensions render failed. What would be problem?

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1. N Santosh Kumar,

Jan 19, 2010 2:22 AM in reply to VinodChattergee

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Vinod,

Please use a valid RE credential. From the screenshot it appears that the Good Ubiquity credential was expired on Sep 1, 2009

/Santosh/

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2. pguerett,

Jan 19, 2010 5:44 AM in reply to VinodChattergee

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Before you go down that path what are the scripts expected to do? This will determine whether you

need RE or not. Is Reader throwing some kind of error?

Paul

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3. VinodChattergee,

Jan 19, 2010 8:21 PM in reply to pguerett

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Hi Paul,

Save offline Script - on button click

app.execMenuItem("SaveAs");

and for sending email...

Page1.btnSendToCustomer::click - (JavaScript, client)

RealEmail.event__click.submit.target = "mailto:vinodchattergee@yahoo.com?subject=Department of Environment Quality";
//app.alert(RealEmail.event__click.submit.target);
RealEmail.execEvent("click");

where btnSendToCustomer is the button for sending email and RealEmail is a hidden button

This is fine with acrobat, but donno why is not working with adobe reader.

Please help me, and also guide me on how to use reader extension and what is the use of that. In the screen shot i attached in the earlier post seems that the credentials are expired, so whats the next step?..do i need to purchase a new credential? if so, from where can i buy that.

I dont have much idea about this, so please help me

Thanks and regards,

Vinod

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4. pguerett,

Jan 20, 2010 7:02 AM in reply to VinodChattergee

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From what you have shown me here you can use Acrobat to Reader Extend the file. Do you have Acrobat? If not you can download a trial version and validate that it fixes your issue.

Paul

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5. VinodChattergee,

Jan 20, 2010 8:18 PM in reply to pguerett

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Dear Paul,

The client who needs the PDF from doesnt have acrobat installed in his machine.. he needs to run this using adobe reader.How would you suggest to achive this? Do reader extension help us?. The information you provided in the reply was helpful, but this wont suffice my all questions.. could you please help me by reviewing the earlier post?... I need your help at any cost! :-(

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6. pguerett,

Jan 21, 2010 5:31 AM in reply to VinodChattergee

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The client does not need Acrobat ....you do. Once you apply Reader Extensions to the form those features that it enables are on the form for all to use .... until the Reader Extensions are removed (either by opening the form in Designer or explicitly removing them). You would send them the Reader Extended version of the form for distribution.

Paul

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Reader extensions render failed. What would be problem?

Jan 18, 2010 9:07 PM

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