when I tried to create a pdf document from a Word file with hyperlinks those hyperlinks don´t work on pdf document. could you give me asolution?
Not familiar with that product. Do you mean Adobe Acrobat?
If so, you will need to use the convert function in Word to retain hyperlinks. Printing to a PDF will remove hyperlinks.
(didn't notice your OS mentioned but this only applies to Windows. You cannot retain links with Mac)