Skip navigation
Rohan_X
Currently Being Moderated

Flash player won't work

Feb 26, 2010 1:52 AM

About a month or so ago i upgraded my OS to windows 7 since then i haven't been able to get adobe flash player to work since i installed it, videos and flash games don't load or even show up. Youtube works fine so i don't really know what's going on. I've uninstalled flash player and re-installed it a few times but still can't get it to work, i've looked all around the net and can't find anything

 

Help would be greatly appreciated, thanks in advanced, let me know if you need any other specifics

 

Thanks again

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Feb 26, 2010 3:15 AM   in reply to Rohan_X

    Hello this is the solution:
    only enters this page 
    http://get.adobe.com/es/flashplayer/otherversions/
    and select the options of Windows Vista and XP after you select the second
    option that is for firefox, safari and opera as downloads and I swear it worked.
    greetings

    ______________________________________

    diseño web | diseño grafico malaga | diseño web madrid

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 8, 2010 11:23 PM   in reply to Rohan_X

    Hi Rohan, You should have come here and looked around instead of the "net":-)

     

    Read over this thread and follow the instructions for Uninstalling and Installing.

     

    http://forums.adobe.com/thread/590420?tstart=0

     

     

    If you have any questions, post back before you start.

     

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 8, 2010 11:38 PM   in reply to Rohan_X

    Hi , just follow carefully the instructions, especially for IE, to check after the first Uninstall the Flash files to make sure no

    old ones are still there. That is where most Uninstalls fail.

     

     

    If you have any questions, be sure to ask.

     

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 9:07 AM   in reply to Rohan_X

    Morning Rohan:-)  All of your Flash files and the SWF plug-in for FF are correct. The only thing regarding IE in the Flash files that I don't see is the install.log.

     

    The Shockwave Flash Object you say is there in the IE add ons, if it doesn't list Flash10e.ocx, does it list the vs 10.0.45.2?

    Is it enabled? After the Install with IE, did you remember to Reboot(restart) your computer?

    Is there any other info besides "Shockwave Flash Object" included?

    I am not familiar with the placement of the add ons in IE7, so do you have "currently loaded" or "have been loaded", etc?

     

    Make sure the SWF in FF is also enabled.

     

    Go to the Adobe test site, first using your IE browser and then the FF.

     

    http://www.adobe.com/products/flash/about

     

    The plug-in Shockwave for Director is for the Shockwave Player, unrelated to Flash Player.

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 12:57 PM   in reply to Rohan_X

    Hi Rohan, ok on the install.log. Then you have all the correct Flash files for IE and FF.

     

    The Shockwave Flash Object is most important, because without it Flash Player will not work, it is part and parcel of FP.

     

    No, I doubt it has anything to do with your Video card. This is an add on that is in the IE add ons, whereever all of your other add ons are listed. IE7 is somewhat different than IE6 which I use, but using IE, at the Top is File, Edit,etc.

    Click on Tools, then Internet Options, you should find them there. It lists various programs that you have installed (not the programs themselves) that have installed various ActiveX Controls, BHO's and Helpers. These are added to your IE

    browser.

     

    Take another look for these to find the Shockwave Flash Object.

     

    I'll try to look at some screenshots I have of IE7 and get back to  you.

     

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 1:17 PM   in reply to eidnolb

    Hi Rohan,I am going to be offline until later. Go to Start and Search and enter Shockwave Flash Object and see if you can locate it that way. Don't have time to find the IE7 info.

     

     

    Thanks,

     

    I'll check back in later.

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 7:50 PM   in reply to eidnolb

    Hi Rohan, In IE7, it seems Microsoft changed the Tools location. It is now near the upper right hand corner of the browser.

    Select Menu bar. Add ons Tools, Manage Add ons, then Find More Add ons.

     

    I hope I have that correct for you.

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 10:16 PM   in reply to Rohan_X

    Hi Rohan, I knew you would find it:-) You probably had IE6 too before IE7. It is so confusing when things are moved around into a different place. My sister has a new Mac and I can't find anything on it and terms are different and you would think I had never used a computer before:-)

     

    Ok, now the Flash Player files are all correct for IE and FF. The SWO(Shockwave Flash Object) in IE add ons is correct.

    The SWF (Shockwave Flash) in FF plug-ins is correct.

     

    That is good to know, the foundation for both browsers is correct.

     

    Now we need to dig a little deeper and see what is preventing FP(Flash Player) from working properly.

     

    What Anti-Virus/Spyware program is installed and does it contain a Firewall? If not do you use any third party Firewall, other than Windows Firewall?

     

    Which browser do you want to start checking add ons, plug-ins, etc? We can start with FF or IE, your choice.

     

    Add ons to the browser can cause conflicts so we need to see if any are doing so.

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 10:43 PM   in reply to Rohan_X

    Hi, I just realized I kept referring to IE7 for you. I know I was tired last night. Ok IE8.

     

    You did a great job of Uninstalling/Installing. That don't usually happen, to have all files and browsers correct.

     

    Have you tried any of the websites to see if they are working properly?

     

     

    I'm sure you know where they all are. Just list them all. Include any third party Toolbars you may be using.

     

    Now ad-block is a problem or it is for some.

     

    In Programs and Features, you may want to post back all Java listings.

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 9, 2010 11:10 PM   in reply to Rohan_X

    Ok, you have the latest Java update. Just list the FF add ons, plug-ins and extensions and I'll take a look and if I see any

    that may conflict, we'll disable and then try the websites that aren't working and try to determine which add on is causing a problem.

     

    I'll take a look at them tomorrow and post back.

     

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 10, 2010 10:00 AM   in reply to Rohan_X

    Hi Rohan, Thanks for the info.

     

    This is a Java test site: http://www.java.com/en/    Take both tests and post the results, like passed or?

     

    With your FF plug-ins, etc. Check to make sure there are no listings under the Add ons. If not and you passed the Java

    tests, then I would do the following. Keep in mind you are not removing any, just disabling to see if there is an improvement.

     

    Disable all except: Mozilla Default plug-in, Shockwave Flash and Java(not the Java Console)

    This Disabling applies to add ons, plug-ins and extenstions.

     

    Then try your websites.

     

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 10, 2010 12:41 PM   in reply to Rohan_X

    hi Rohan,

     

    You may want to see my solution in Chris Stapelton's thread.

    It did work for me, so I hope it will for you too.

     

    Wojtek

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 10, 2010 1:00 PM   in reply to Wojciech86

    Hi W, I just replied to you on Stapleton's thread, and I would ask that you read it.

     

    Your "solution" had nothing to do with Shockwave Player or the FF .dll file. And it certainly does not apply to this thread

     

    that Rohan has. It would have been better for you to have started your own thread, instead of registering and giving

     

    advice on issues that you are confused about. To offer a solution before one knows what the problem is in my opinion

     

    is putting the cart before the horse and doesn't work. A solution is found by finding the cause, not the effect.

     

     

    Regards,

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 10, 2010 3:08 PM   in reply to Rohan_X

    Hi Rohan, excuse the interruption.

     

    When you performed the Java test and passed you mean with all add ons enabled? That was correct.

     

    However, did you mean you disabled all of the add ons except the ones I suggested and performed the Java test again that way? If so, I guess I didn't make it clear about the reason for disabling add ons.

     

    What I wanted you to do after you passed the Java test, was to disable the add ons except the ones I suggested to have enabled and check the websites that were causing you a problem, not the Java test again.

     

    The reason for doing it in that order was because if you could not have passed the Java test, then there would have not been a point in checking the websites since Java must be correctly installed.

     

    Let's clear this misunderstanding up, or if I am misunderstanding your latest post, let me know.

     

    Thanks,

    eidnolb

     

    Message was edited by: eidnolb  add'l

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 11, 2010 6:17 AM   in reply to Rohan_X

    Hi Rohan, Ok, confusing I know:-) I don't know why FF is not working. Take a look in the plug-ins and check to be sure there is only one listing of the SWF vs 10.0.45.2 and that it is enabled. You listed the plug-ins and extensions for FF. Did you click on Add ons at the top to see if any are listed there? Use the FF Toolbar.

     

     

    After you check that, switch over to IE8 and look for "View & Manage your Internet Explorer Add ons", there is an "all add ons" with a down arrow, I think at the bottom left. Open that. Also I think there is "add on types" Toolbars & Extensions.

    I'm not sure, but if you see "currently loaded", "have been loaded", etc. Just look around for Java add ons, Microsoft, etc.

     

    I need to check on a couple of the plug-ins for FF and let you know on that.

     

     

    Thanks,

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 11, 2010 10:22 PM   in reply to Rohan_X

    Hi Rohan, Ok, that's fine. Make sure to let them know that you have all correct Flash files for IE and FF and the correct

    SWO for IE and the SWF for FF in the add ons and plug-ins respectively.

     

    I did a search on the Norton IPS 2.0 and many users and sites were advising to remove it, so you may want to check that.

     

    I wouldn't give up, It is an add on, plug-in, BHO, Helper, Toolbar, Norton. Perhaps an add on you haven't found yet:-)

     

     

     

    Thanks for the update. I would be interested in knowing what you find.

     

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 11, 2010 10:57 PM   in reply to Rohan_X

    Thanks Rohan, well we know what isn't missing:-)

     

     

    Look for more add ons for IE, you should have 3 Java ActiveX Controls and 2 Java BHO's, they come down with the JRE 6 update 18.

     

    You'll find the problem, I'm sure of it. Most users can't get the FP installed properly:-)

     

     

     

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 14, 2010 2:32 PM   in reply to Rohan_X

    Hi Rohan! Well, here I was thinking no news was good news:-)  Well, I'll review your thread and see what is next.

     

    I've been busy myself and interruptions as well, now the time change. Some of my clocks are correct and not. Well, all of the snow has melted

     

     

    Will get back to you a little later, in a couple of hours.

     

     

     

    Oh, since there was a big discussion this week, have you deleted cookies, offline files and files via Internet Options?

     

    This fixed 2 different person's FP problems, so just thot I'd throw that out there. At some point we may have to do a rain

     

    dance; I think some are ready! LOL

     

     

    Thanks,

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 14, 2010 6:14 PM   in reply to eidnolb

    Hi Rohan, Since you are using Win7, you might find this helpful

     

    http://windows.microsoft.com/en-us/windows7/Internet-Explorer-add-ons- frequently-asked-questions

     

     

     

    eidnolb

     

    Message was edited by: eidnolb       add'l

     

     

    Well I don't know what I did, but whatever it was, my previous message disappeared. If I can remember, does Norton

    have an ad/pop-up blocker?  In Internet Options under the Security Tab for the Internet Zone, it should be set at Medium.

    Also if you use the ad-blocker with FF, try turning it off or disable it.

     

    Thanks,

     

     

    Message was edited by: eidnolb    add'l

     

    Message was edited by: eidnolb   add'l

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 14, 2010 6:17 PM   in reply to eidnolb

    Hi Rohan, Trying to get this thread to update, I've edited it twice but wouldn't update.

     

     

    eidnolb

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 15, 2010 10:19 AM   in reply to Rohan_X

    Hi Rohan, You are far away! I have a friend there and always tells me that I live in the past:-) I see it is Tues for you,

    still Monday for the U.S.

     

    The Java add ons in IE for JRE 6 update 18 should be 3-ActiveX Controls (plug-ins) 1.6.0_18. The Java plug-in 2SSV BHO,

    the JQSIEStartDetectorImpl  BHO. The Deployment Toolkit either comes with the 6 Update 18 or later. Those are the ones I have.  I think in IE8 you have the "Show All Add ons". Check and see if the Java listings are there.

     

    However, I think that your Anti-Virus, with all of the Toolbar and browser add ons are causing the problem. This is just my opinion. Especially with IE. I don't know how it affects the FF browser or what Norton Toolbar add ons are installed with the FF.

     

     

     

    Before you upgraded to Win7 from XP, did you have Norton installed?

     

     

    Without the name and version number of your Norton Anti-Virus program, I am unable to pin point what of the many components are affecting the IE or FF browser.

     

    Thanks,

    eidnolb

     
    |
    Mark as:
1 2 Previous Next
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points