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Techmus
Techmus
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11x17 tabloid does not print correctly

Apr 1, 2010 6:39 AM

I am using an HP Photosmart printer model 8550, my previous printer was an HP Photosmart 8750. That printer died and the 8550 is the newer model of the same printer. When trying to print an 11X17 document in tabloid, the page does not print correctly nor does it show in preview mode correctly. The page shifts to the upper left corner so that the left side and top of the document do not print. If you scale down the size you can get it to print the whole documentm but you cannot get it to use the whole 11x17 page. Anyone else with this problem and a solution? Thanks!

10672 Views   10 Replies   Latest reply: Techmus, Apr 14, 2010 12:23 PM
 
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  • BigJohnD
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    1. BigJohnD,
    Apr 1, 2010 2:41 PM   in reply to Techmus
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    Which platform and which version of PM?

     

    Have you tried creating a PDF and printing that?

     
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  • Techmus
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    2. Techmus,
    Apr 2, 2010 12:05 PM   in reply to BigJohnD
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    I have Windows XP, Pagemaker 7. I believe I did try the PDF, but I can 

    try it again.

     

     

    Quoting BigJohnD <forums@adobe.com>:

     

    Which platform and which version of PM?

     

    Have you tried creating a PDF and printing that?

    >

     
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  • cudeii@aol.com
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    3. cudeii@aol.com,
    Apr 8, 2010 5:04 PM   in reply to Techmus
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    I am having a similar problem.  I have windows XL,

    and a hp Deskjet 9800.  I have been using PM 6.5 ever since it came out.  I publish a newsletter using tabloid fold in half, under booklet.  So it is a really a 4 page document.  It has always done fine until this week.  It prints the copy in reduced format that would fit on a 8 1\2 x 11.  I have tried every setting possible, with no success.  Today I downloaded the trial 7.0 version, it does the same thing.  I went back and printed old versions that a 3 & 4 years old they won't print right now, either.

     
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  • Claudio González
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    4. Claudio González,
    Apr 8, 2010 7:36 PM   in reply to cudeii@aol.com
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    Have you checked that you have th

    e last version of your printer driver? And do you re

    ally want to publicize your email address? If the answer to my second que

    stion is no, I would suggest that you change your screen name.


    Extra linefeeds kindly provided by the software.

     
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  • BigJohnD
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    5. BigJohnD,
    Apr 9, 2010 3:58 AM   in reply to cudeii@aol.com
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    cudeii@aol.com wrote:

     

    I am having a similar problem.  I have windows XL,

    and a hp Deskjet 9800.  I have been using PM 6.5 ever since it came out.  I publish a newsletter using tabloid fold in half, under booklet.  So it is a really a 4 page document.  It has always done fine until this week.  It prints the copy in reduced format that would fit on a 8 1\2 x 11.  I have tried every setting possible, with no success.  Today I downloaded the trial 7.0 version, it does the same thing.  I went back and printed old versions that a 3 & 4 years old they won't print right now, either.

    It's old software and new operating system/printer drivers. You are unlikely to get any help from Adobe or HP but you can try.

     

    Create a PDF and print that as it's unlikely the DeskJet has PS mode.

     

    BTW, booklet printing is far easier with ISO paper sizes.

     

    Move on up to InDesign while you can still get a big discount with PM Licence number.

     
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  • Techmus
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    6. Techmus,
    Apr 9, 2010 1:05 PM   in reply to BigJohnD
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    I have tried printing the PDF. The PDF prints, but not the correct size. If I choose to print the PDF, I make sure it is 11x17, I made sure that it stretches to print to the whole area, it shows correctly. When I go to print and I check the preview, the width is 8.5 and the depth is 5.5 (landscape mode).  It makes no difference if the 11x17 or the 11x17 tabloid are selected. The page displays correctly, but in the print view it does not fill the 11x17.

     
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  • Techmus
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    7. Techmus,
    Apr 9, 2010 1:13 PM   in reply to Claudio González
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    Thank you for your response and your suggestion. I did not know

    that the profile needed to be changed.

     
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  • BigJohnD
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    8. BigJohnD,
    Apr 9, 2010 3:38 PM   in reply to Techmus
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    You should be able to print 11"×17" without problem.

     

    Make sure the Distiller printer is set up correctly.  (This ver 6 as I'm on an old laptop)

     

    PDFPageSize.gif

     
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  • Techmus
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    9. Techmus,
    Apr 13, 2010 8:37 AM   in reply to BigJohnD
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    I will try this. Thanks!

     

     

    Quoting BigJohnD <forums@adobe.com>:

     

    You should be able to print 11"×17" without problem.

     

    Make sure the Distiller printer is set up correctly.  (This ver 6 as 

    I'm on an old laptop)

     

    http://forums.adobe.com/servlet/JiveServlet/showImage/24629/PDFPageSiz e.gif

    >

     
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  • Techmus
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    10. Techmus,
    Apr 14, 2010 12:23 PM   in reply to BigJohnD
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    Thank you for your suggestions! I was able to get to print correctly in PDF. I was using Acrobat Reader 8, installed Acrobat Reader 9.3. After that when I went to print it, I selected print to printable area and then it printed fine, the preview showed the correct size and when I then finished the print selection it printed correctly on the 11x17 paper.

     
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