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Average Joes
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New 9.3 install won't print, only saves to file

Apr 1, 2010 7:20 PM

I updated my parent's Windows XP machine to Adobe 9.3 recently and now the PDFs won't print on their USB connected HP4100.  Other documents continue to print without a problem.  When I select "Print" for a pdf, the print window correctly opens and I can select all normal print options.  When I click "OK" the next thing that happens is that a new window opens with the message "Print to File" and I'm asked for a file name and given the option to select "Save".

 

How can I print these PDFs?

 
Replies
  • Currently Being Moderated
    Apr 1, 2010 11:29 PM   in reply to Average Joes

    Click Start and Printers (or go to the control panel and choose Printers)

     

    Right click the HP 4100 and choose Set as Default.

     

    You should see a small circle with a check mark in it next to the icon for the HP printer.

     

    Printing will now go to the HP instead of the Adobe Printer or whatever app is printing in a virtual printerstartmenu.jpg.

     
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  • Currently Being Moderated
    Apr 3, 2010 2:17 AM   in reply to Average Joes

    In the print dialog of Adobe Reader disable the entry 'Print to file'.

     
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