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sjrsdf2010
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Internet Explorer stops working

Apr 6, 2010 1:10 PM

While trying to open PFD files I keep getting a error saying that Internet Explorer has stopped working, It was working fine then all of a sudden it ins't. Is anyone else having a problem like this? Anyone know of a fix?I have tried uninstalling and reinstalling.

 
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  • Currently Being Moderated
    Apr 6, 2010 1:29 PM   in reply to sjrsdf2010

    Do they open in another browser (Firefox, Opera, or Safari)?

     

    If they do, it's likely a problem with IE.

     

    Try downloading one of the other browsers and see how it handles PDFs.

     
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  • Currently Being Moderated
    Sep 19, 2010 4:30 AM   in reply to 370H55V

    I have the same problem. Every time I try to open a pdf file I get an error message saying something to the effect of "ínternet explorer has stopped working". When windows kicks in to try to find a solution to the problem each time it is unsuccessful and I lose the website I was working on. Its a nightmare! I've gone onto the adobe website and dowloaded the latest version of pdf but it hasn't made any difference. I see that support has offered an answer to another user with a similar problem, but I don't understand the answer. Can you give me some help in layman's terms please? Cheers Lorna

     
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  • Currently Being Moderated
    Sep 19, 2010 5:53 AM   in reply to Lorna6am

    Lorna,

     

    Try resetting the Internet Explorer Defaults. (Tools-Internet

    Options-Advanced-Reset) and also disable all add-ons via (Tools-Internet

    Options-Programs-Manage Add-ons and manually selecting and disabling all of

    them).

     

    Then restart the browser and try loading your pdf.

     

    Please let me know if this works..

     
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  • Currently Being Moderated
    Sep 26, 2010 8:19 AM   in reply to hajrabalarka

    Hi,

     

     

     

    Just to let you know this solution worked. Thanks for the advice!

     

    I can't understand how this happened. I guess you have to be careful what you download from the internet as the downloads seem to come with toolbar add ons that clog up the settings on your computer. I will keep your solution to hand in case something like this happens again in the future. It's okay if you've been formally trained in computer use. I'm afraid I missed the boat with computing in school.

     

     

     

    Thanks so much

     

     

     

    Lorna

     
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