Skip navigation
Currently Being Moderated

Help Plz Deadline! - Large PNG Wont Open in Illustrator

Apr 16, 2010 12:59 PM

Could someone who knows please help as soon as possible

 

I have two versions of a PNG file, one in medium size and the other in XLarge size for print...

 

The medium opens fine but as its for print i need the XLarge to open

 

I have found no way to get it to open in Illustrator nor in Photoshop... I have already tried deleting my pref files with no luck...

 

Illustrator and Photoshop both open as though everything is great but then the image just simply doesnt ever open.

 

Any help is appreciated as i am on a DEADLINE for now.

 
Replies
  • Currently Being Moderated
    Apr 16, 2010 1:07 PM   in reply to FlexDouche

    How big is the file and on what OS and version of AI?


     
    |
    Mark as:
  • Currently Being Moderated
    Apr 16, 2010 1:08 PM   in reply to FlexDouche

    How large is the file? Can you post it here or somewhere else where I can

    download it to take a look?

     

    -JM

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 16, 2010 1:55 PM   in reply to FlexDouche

    What's the resolution of the PNG?


     
    |
    Mark as:
  • Currently Being Moderated
    Apr 16, 2010 2:05 PM   in reply to FlexDouche

    So something like 720 pixels per inch? Way overkill. Try remaking the PNG at 120 ppcm and then see if it will open.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 16, 2010 2:23 PM   in reply to FlexDouche

    Try changing the file extension to something other than .png and see if

    that gets it to open.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 16, 2010 2:53 PM   in reply to FlexDouche

    Yes, That should be the case. Try importing the medium sized one into AI and scale it up 200%. Then select the image, open the Document Info panel from the Window menu, from the flyout (small triangle upper right) check embedded or linked images (as needed) and you will be given the information on the size and resolution of the image.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points