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tzarita88
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Still Can't Download Adobe Flash Player

Apr 17, 2010 12:38 PM

I'm at my wits end.  I have an iMac OSX 10.4.11.  For weeks, now, I've been trying to upgrade my Adobe

Flash Player plug-in.  I can access instructions for downloading it, complete the download, but then it isn't there on my computer at all.  So far, I've received a letter from Adobe with instructions on solving the problem.  I followed them to the letter but still NO flash player download.  Then I received a phone call from someone who spoke such broken English, I couldn't understand a word he said.  I wish I could find a similar plug-in and try downloading it instead.  I'm pretty fed up with Adobe Flash Player.  Any suggestions?

 
Replies
  • Currently Being Moderated
    Apr 17, 2010 7:41 PM   in reply to tzarita88

    I cannot imagine anything more simple than installing Flash Player, but since we do not know how you are trying to install it, or what else you've already tried, all I can give you is a link to the troubleshooting page http://kb2.adobe.com/cps/000/2dda3d81.html

     
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    Apr 17, 2010 9:42 PM   in reply to tzarita88

    And the test page mentioned in the troubleshooting guide - http://www.adobe.com/software/flash/about/ - shows nothing?

     
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    Jun 18, 2010 11:01 PM   in reply to tzarita88

    I am having the same problem. There is a special uninstaller for

    your older Flash that you can get on Adobe.com . It is suppose to make sure that

    everything has been uninstalled. I tried that and reinstalled. If I go into control panel>programs and features, the Flash is listed as there but if I attempt to bring up a video it says that I need to install Adobe Flash.

    I notice several complaints on here. Is this site even manned by anyone at Adobe?

     
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    Apr 21, 2010 8:10 AM   in reply to tzarita88

    The only place that you will find it listed is if you go into you control panel and then

    what ever folder has the list of programs that can be uninstalled.

    It is not list as a program on any computer

     
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    Oct 28, 2010 4:53 PM   in reply to mar3148

    I have had the same problem a number of times. Once I got it to work (this was before my old hard drive crashed, and I had to reload XP.) So here I am again, unable to use flash player, no matter how many times I download and install. And I'm with you,  I don't think anyone at Adobe has ever looked at this forum, or if they have, they don't give a fig about how worthless their product is... Truly frustrating! With this level of concern from this company, why would anyone Purchase anything from them? The free product should be their marketing tool, not their cesspool.

     
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    Oct 28, 2010 6:40 PM   in reply to TurnkeyGuide

    I have to agree.

     

    Every time I start Firefox I am told that I should update Flash. I follow the links, click on download and get the DLM. This opens a window with one button: "Cancel" - and nothing happens.

     

    This has been my experience for the last few years. Even getting onto this forum has been a trial - I was told that every screen name I entered was already in use - even when I entered a completely random series of letters which had no significance a all!

     

    FWIW my program entries are

     

    Flashplayer 10ActiveX v 10.1.53.64

    Flashplayer 10Plugin v 10.1.82.76

     

    Message was edited by: wilsr

     
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    Oct 28, 2010 7:19 PM   in reply to tzarita88

    If I send you my address in Australia can he come down under and do mine as well?

     
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    Oct 28, 2010 8:36 PM   in reply to wilsr

    wilsr wrote:

     

    FWIW my program entries are

     

    Flashplayer 10ActiveX v 10.1.53.64

    Flashplayer 10Plugin v 10.1.82.76

     

    Both Flash Player versions are old.  Do the following

     
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    Oct 29, 2010 12:16 AM   in reply to Pat Willener

    Many thanks - that worked!

     
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