Hi, just bought CS3 and installed it. Entered SN no prob. Registered no prob. Start it up and it won't and says this with just an OK button. Restartedf machine. Same deal. Can anyone help? This is a Windows 7 machine with 6gb RAM. I tried removing all plugins to no avail. It gets past there on startup anyway but read that that might help somewhere (it didn't!)
Thanks for any help you can offer.
PS I have CS2 already installed if that might be a problem?
Go to windows event viewer, dig thru it to look for a hit. The event viewer records everything and there will be a hit there and it will give you more details on what happened.
I was not aware that PS CS3 could still be purchased. I am hoping you purchased from a responsible dealer and didn't get screwed.
Yesssss. I'm hoping I didn't get stiffed too. We shall see. I have now successfully installed on my laptop so that's odd. I opened Even Viewer but it's all Greek to me. Could that be an incorrect Windows language setting . So I'm not sure where to look in that. Can you help any further? I truly appreciate your help.
In event viewer just expand each tree and look for anything Adobe. Look in the Application and Services Logs: Hardware events and also the Microsoft folder. Look at each entry and look for Adobe. Takes time.
Yes, having Adobe US English disk and having your computer set to British English (or vice versa) will cause problems. CS4 will not install.