My spanking new After Effects CS5 won't launch due to "Unable to create font" error.
I'm running OS X 10.6.3 on a 17" with specs listed below.
After Effects CS3 is running fine. What's the solution?
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): W89400R18YB
Hardware UUID: E2300327-D5D3-5DC2-85CF-9FFA9CEAD9ED
Sudden Motion Sensor:
State: Enabled
There are 3 possible issues on the system. A corrupt font, a corrupt Adobe font list and/or a corrupt system font database.
Try the following:
1) On the Mac, delete all copies of the AdobeFnt.lst on the system. They will have a name like AdobeFnt10.lst, AdobeFnt11.lst, etc.. On the Mac this will be found in the /Library/Application Support/Adobe/PDFL/9.0/Fonts folder.
2) Then restart the system holding down the S key while the system is starting up for Safe Mode. That will reset the system database.
On Windows,
1) search and delete the AdobeFnt.lst files found in C:\Program Files\Common Files\Adobe\PDFL\...,
2) restart the system.
Hi Will,
I did all that but nothing fixed the problems. Finally, I'm suspecting a corrupted drive. When I fix the drive with fsck command it gets corrupted after each system launch. I plan to clone my system on another drive, boot from the new one, check if everything is ok. I let you know.
Hi,
Finally I found the solution, I don't know if it's gonna work for you, but you should give it a try. After hours of troubleshooting, I found that a missing Verdana Fonts (version 1.0 from Microsoft) is causing the problem. Just put Verdana in YourHardDrive/Library/Fonts and AfterEffects CS5 should start normally. It would be cool to have a better dialog box like "Unable to create font - please locate and Install Verdana".
For your convenience, you can download Verdana here : [removed by moderator, since Verdana is not a freely distributable font]
Enjoy
You can buy Verdana font from Microsoft site for 30$ (aamof from Ascender Corporation). It's not legal to download it from above links (unless this guy have license for sharing this font, and I doubt about that). It is laughing because after you spend 999$ for a software, you have to pay 30$ more for the fonts. Did Adobe have no money for licensing this font?
Thanks
Just want to add that this worked for me. But it didn't at first. I moved Verdana to the right place but it did not work. The problem was that you need all the files. I had them all but not "Verdana Italic.ttf" for som reason. I had to get that from a disc and then it worked. So make sure you get them all to /Library/Fonts/.
Verdana Bold Italic.ttf
Verdana Bold.ttf
Verdana Italic.ttf
Verdana.ttf
I'm running OSX 10.6.7 and started getting this error after validating my fonts & resolving duplicates in Font Book. Verdana was still installed on my machine (worked in Photoshop & Illustrator), but for some reason After Effects wasn't able to locate it, hence "Unable to create font."
What worked was re-installing Verdana, which caused another duplicate. Oh well, at least it works again.
Hi,
had the same problem but solved in a little different way since I have no Administrator privileges. I use Fontexplorer to manage my fonts instead of Fontbook. I've found in it multiple versions of Verdana font
. I removed everything but system Verdana, now everything works.
Thanks
Lorenzo
And now for something completely different:
I was having this problem and I went to the Fonts folder and saw that Verdana was there! Just for giggles, I went ahead and dragged the font out of the folder and, yes, After Effects worked just fine for me afterwards!
I'm running a 2.66 GHz Intel Core 2 Duo iMac on 10.6.8, but this problem also reared its ugly head when I was running 10.5.
I have a post about this here: http://www.ericsbowman.com/after-effects/after-effects-warning-unable- to-create-font/
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