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billsantry
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RE: "Unable to create font" After Effects CS 5 won't launch

May 1, 2010 7:16 AM

My spanking new After Effects CS5 won't launch due to "Unable to create font" error.

I'm running OS X 10.6.3 on a 17" with specs listed below.

After Effects CS3 is running fine. What's the solution?

 

Model Name: MacBook Pro

  Model Identifier: MacBookPro5,2

  Processor Name: Intel Core 2 Duo

  Processor Speed: 3.06 GHz

  Number Of Processors: 1

  Total Number Of Cores: 2

  L2 Cache: 6 MB

  Memory: 8 GB

  Bus Speed: 1.07 GHz

  Boot ROM Version: MBP52.008E.B05

  SMC Version (system): 1.42f4

  Serial Number (system): W89400R18YB

  Hardware UUID: E2300327-D5D3-5DC2-85CF-9FFA9CEAD9ED

  Sudden Motion Sensor:

  State: Enabled

 

 

 

 
Replies
  • Currently Being Moderated
    May 1, 2010 8:07 AM   in reply to billsantry

    Start with the solutions listed here:

    http://aeerrors.myleniumstuff.de/?p=482

     
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    May 1, 2010 4:47 PM   in reply to billsantry

    Same for me, I'm trying a lot of things but nothing work – I keep checking and let you know If I've got a solution

     
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  • Currently Being Moderated
    May 3, 2010 8:14 AM   in reply to Maherso

    There are 3 possible issues on the system. A corrupt font, a corrupt Adobe font list and/or a corrupt system font database.

     

    Try the following:

     

    1) On the Mac, delete all copies of the AdobeFnt.lst on the system. They will have a name like AdobeFnt10.lst, AdobeFnt11.lst, etc.. On the Mac this will be found in the /Library/Application  Support/Adobe/PDFL/9.0/Fonts folder.

    2) Then restart the system holding down the S key while the system is starting up for Safe Mode. That will reset the system database.

     

    On Windows,

    1) search and delete the AdobeFnt.lst files found in C:\Program Files\Common  Files\Adobe\PDFL\...,

    2) restart the system.

     
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    May 3, 2010 8:44 AM   in reply to Will Lockwood

    Hi Will,

     

    I did all that but nothing fixed the problems. Finally, I'm suspecting a corrupted drive. When I fix the drive with fsck command it gets corrupted after each system launch. I plan to clone my system on another drive, boot from the new one, check if everything is ok. I let you know.

     
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    May 3, 2010 8:49 AM   in reply to Maherso

    Bummer. Sorry to hear that. Let us know how this works out.


     
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  • Currently Being Moderated
    Mar 3, 2012 12:59 AM   in reply to billsantry

    Hi,

     

    Finally I found the solution, I don't know if it's gonna work for you, but you should give it a try. After hours of troubleshooting, I found that a missing Verdana Fonts (version 1.0 from Microsoft) is causing the problem. Just put Verdana in YourHardDrive/Library/Fonts and AfterEffects CS5 should start normally. It would be cool to have a better dialog box like "Unable to create font - please locate and Install Verdana".

     

    For your convenience, you can download Verdana here : [removed by moderator, since Verdana is not a freely distributable font]

     

    Enjoy

     
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  • Currently Being Moderated
    May 3, 2010 12:00 PM   in reply to Maherso

    Hi Will

     

    I posted a solution that works for me.

     

    Thanks

     
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  • Currently Being Moderated
    May 11, 2010 4:17 AM   in reply to Maherso

    After Effects Warning Unable To Create Font

     

    @Maherso

     

    Thanks that works perfect.

     

    Verdana, Typeface and data © 1996 Microsoft Corporation. All Rights Reserved Version 2.45 - Thursday, 8 April 2004 08:00

     
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  • Currently Being Moderated
    May 11, 2010 4:35 PM   in reply to Maherso

    your link to the font is gone. (sigh).

    could you reupload, please?

     
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    Mar 3, 2012 2:12 AM   in reply to karolus ka

    Hi Karolus,

     

    The link is now working, enjoy...

     

    [removed by moderator]

     
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    Jun 19, 2010 6:51 AM   in reply to Maherso

    Worked the first time! Thanks for the link too!

     
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  • Currently Being Moderated
    Jun 29, 2010 1:01 PM   in reply to billsantry

    You can buy Verdana font from Microsoft site for 30$ (aamof from Ascender Corporation). It's not legal to download it from above links (unless this guy have license for sharing this font, and I doubt about that). It is laughing because after you spend 999$ for a software, you have to pay 30$ more for the fonts. Did Adobe have no money for licensing this font?

     
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  • Currently Being Moderated
    Jun 29, 2010 3:18 PM   in reply to Mac0SX

    Oooops, I was sure Verdana was free. Sorry folks, you'll have to buy that font or find it in another way (try installing Office 2008 trial...). We live in a strange world full of contradictions.

     
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  • Currently Being Moderated
    Sep 10, 2010 12:55 AM   in reply to Will Lockwood

    I tried this soln ..and it's worked finally

    Thanks

     
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    Sep 10, 2010 8:47 AM   in reply to jackie.vishwakarma

    The After Effects CS5 (10.0.1) update should fix this problem.

     
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  • Currently Being Moderated
    Oct 28, 2010 7:28 AM   in reply to Todd_Kopriva

    For me the Adobe update *DID NOT* fix this but copying over and activating the Veranda family of fonts from my MBP that had Office on it, did - kind of a sorry situation if this is what's actually needed to fix it but at least there is a way.

     
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    Jan 31, 2011 8:01 AM   in reply to billsantry

    Hi,

     

    I had the same problem. Also after updating AE. But this worked for me:

     

    Activate the verdana font in your system Fontbook (dutch: Lettertypecatalogus).

    (Suitcase Fusion 3 turned it off)

    Grtz,

     

    Code d'Azur

     
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  • Currently Being Moderated
    Feb 24, 2011 12:46 PM   in reply to billsantry

    The Verdana trick worked for me too. AE’s type engine fails if there isn’t a font at /Library/Fonts/Verdana.ttf —common, simple programming problem. Mahalo for posting all this, guys!

     
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  • Currently Being Moderated
    Mar 21, 2011 6:40 PM   in reply to Todd_Kopriva

    And a March 2011 download of the Master Collection & update to 10.0.1 (everything that updates) reveals that the same issue still exists. Installing Verdana "fixes" it. <font family="Verdana">Idiots.</font>

     
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    Apr 8, 2011 8:00 AM   in reply to Maherso

    Thank you!!! This totally worked for me!!

     
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    Apr 11, 2011 11:32 PM   in reply to Maherso

    Thanks

     

    Just want to add that this worked for me. But it didn't at first. I moved Verdana to the right place but it did not work. The problem was that you need all the files. I had them all but not "Verdana Italic.ttf" for som reason. I had to get that from a disc and then it worked. So make sure you get them all to /Library/Fonts/.

     

    Verdana Bold Italic.ttf
    Verdana Bold.ttf
    Verdana Italic.ttf
    Verdana.ttf

     
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    Apr 25, 2011 7:05 AM   in reply to billsantry

    Worked for me (I ended up adding all the Verdana affiliates as well....bold..italic..etc)

    Such a relief, as I had already gone through a reinstall, and several other troubleshooting workarounds...

    thanks!!!

     

    jon

     
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    Jun 7, 2011 8:30 AM   in reply to billsantry

    I'm running OSX 10.6.7 and started getting this error after validating my fonts & resolving duplicates in Font Book. Verdana was still installed on my machine (worked in Photoshop & Illustrator), but for some reason After Effects wasn't able to locate it, hence "Unable to create font."

     

    What worked was re-installing Verdana, which caused another duplicate. Oh well, at least it works again.

     
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  • Currently Being Moderated
    Jun 7, 2011 10:27 AM   in reply to iamshaun

    It's important that you install the specific version of Verdana that comes with AE… probably something to do with its ID #… sounds like you got it figured out!!

     

    All contents are confidential. Delete if you are not the intended recipient.

     
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    Jun 7, 2011 10:28 AM   in reply to thinkingmanhawaii

    Yep, got it going. Thanks man!

     
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    Aug 5, 2011 4:37 AM   in reply to iamshaun

    Thanks guys

     
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    Nov 3, 2011 3:21 AM   in reply to billsantry

    Hi,

    had the same problem but solved in a little different way since I have no Administrator privileges. I use Fontexplorer to manage my fonts instead of Fontbook. I've found in it multiple versions of Verdana font . I removed everything but system Verdana, now everything works.

    Thanks

    Lorenzo

     
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    Nov 21, 2011 11:06 AM   in reply to Todd_Kopriva

    I updated to the current after effects and I am still getting this problem. I have homework to finish today. Please help! :-)

     
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    Nov 21, 2011 11:15 AM   in reply to suz56

    I went into type book and activated verdana in computer and inactivated verdana in user. It worked.

     
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    Dec 7, 2011 6:47 AM   in reply to Maherso

    And now for something completely different:

    I was having this problem and I went to the Fonts folder and saw that Verdana was there!  Just for giggles, I went ahead and dragged the font out of the folder and, yes, After Effects worked just fine for me afterwards!

     

    I'm running a 2.66 GHz Intel Core 2 Duo iMac on 10.6.8, but this problem also reared its ugly head when I was running 10.5.

     
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    Feb 17, 2012 3:49 PM   in reply to billsantry
     
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    May 8, 2012 9:25 AM   in reply to billsantry

    I have encountered the same problem on OSX 10.7.3 and I searched for Verdana in the FontBook to find that it was only disabled. Try this first; all you may need to do is enable the font family.

     

    I hope this is helpfull and nobody needs to spend 30$ to fix this error.

     
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