I am having the same trouble as many others, please help. I am unable to install
the flash player successfully. Also, please do no refer me to the old generic threads. They have not worked. I have unins
talled every adobe product, restarted my computer and attemptted a re-install which does not work.
I am an administrator.
My system is Win XP (version 5.1 service pack 3) 32bit OS
I am running Internet Explorer 8.0.6001.18702
Heck I guess I'll reply to my own post. I installed FireFox. Downloaded t
he player and it installs fine on Firefox. But guess what not on IE. Go figure, don't really want another browser. Again if anyone can help I'd apprciate it.
Try downloading the offline ActiveX installer for Internet Explorer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_play er_ax.exe; save it to disk, then close all browser windows and run the downloaded installer.
thank you for the post. My problem appears to be slightly more complicated than that.
I have downloaded the unistaller and also uninstalled all Adobe products on the PC. I then ran the installer. I get an error that refers me back to the adobe forums which are no help.
Again any help with this problem is appreciated.
Hi, Yes, many problems do get solved. However, this is a user forum and those of us that try to help are few. Even tho the operating systems that people use are the same, the various add ons, Anti-Virus programs, etc are not.
Your second post that describes the message you received about the ActiveX Control. This tells me that something is preventing the install of it. You said you are using the Administrator account, which is a must. So next would be your Anti-Virus/Spyware or Firewall. Any adblock or pop up blocker software in use. Your security settings also come into play. If the security setting is set to block an install of ActiveX Controls, then that message would be given.
Post back what Anti-Virus program you use with a version number if possible. This is necessary as many of these programs have various components that need disabled. Does the Anti-Virus program have a Firewall and if not, do you use any third party Firewall?
Hi, thanks for your reply. Just a bit of info about Norton, and this would include McAfee as well. I think what is happening is that after you run the Uninstaller and Reboot(restart) your computer and before you run the Installer, Norton automatically re-enables itself. So then it blocks the install of the ActiveX Control. The various Anti-Virus programs and their Firewalls if included work differently.
Norton 360, NIS 2009 and NIS 2010 have various components and some of these need disabled as well. That is why I asked for your version number. Most of the time, just right clicking on the icon in the system tray will not disable a couple of the components.
To have a successful Uninstall and Install of Flash Player with the Norton A/V a user has to work around it. Many users are not aware of this.
Hope this helps explain what may be happening and why.
This is the solution that finally resolved this issue for me:
I hope this works for you, too!!
A damaged Windows system registry or incorrect registry permissions settings may prevent you from installing Flash Player.
Symptoms may include:
Permissions can be tricky, but in most cases, you can install and use Adobe Flash Player if you are logged into a Windows Administrator account. If you don't know how to do this, check with your system administrator, or read your Windows documentation.
If you are a system administrator, see Registry permissions required for Flash Player install or update (TechNote tn_19148).
Warning! By following the directions below, you will modify the Windows System Registry. A mistake could cause serious system damage, which may require you to reinstall your operating system.
If you are not comfortable editing the registry, get help from your system administrator or another IT professional.
If you choose to proceed, first back up your entire hard drive, and create a Windows System Restore Point.
Adobe Systems cannot be held responsible for damage resulting from your following these instructions.
I'm having the exact same problem as fred_durst at the beginning of this thread:
Got prompted a few days ago to upgrade Adobe Flash Player to 10.1. Dutifully run the upgrade and got:
I, like fred_durst, have no problem with Firefox - works great. I've also tried all the fixes described in the old generic threads to no avail.
So I tried the suggested course of action described in
So I upgraded to IE 8. Re-ran all of the fixes, disabled McAfee, etc., etc. Still getting:
Any suggestions would be greatly appreciated.
Hi _mikey, Just a suggestion, but I think you would receive better help if you started your own thread(discussion)
McAfee is most likely your problem if you are sure you are the Administrator and using that Account.