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Yes, but did you run the software installer as Admin? For some reason PS CS5 has to be installed that way. I don't have the master collection but I assume you can right click on the installer .exe file. This will give the software all the permissions. 0xc are security permission level type hits.

Also turn off any anti-virus software and windows defender if on before install. Keep UAC running.

What kind of processer are you running on?

We've seen this error on older Athlon XP processors (and are trying to track one down to debug it).

I have the same problem 0xc000001d

and i have AMD Athlon xp i'm using Windows 7

have install master and all the apps works exept Photoshop

i made a mistake..my processor is a amd sempron 3000+....i did windows update..install .NET Framework 3.5 and .NET Framework 4..i check my hardware via device managerput didn't see anything....but in the BIOS what would i be looking for??..i'm still getting the error tho and i also got this

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.0.0
Application Timestamp: 4bbc56b6
Fault Module Name: image_runtime.dll
Fault Module Version: 2.0.0.1
Fault Module Timestamp: 4bbc5259
Exception Code: c000001d
Exception Offset: 00012bf6
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

kinda weird how all the other cs5 install and run just fine but PS isn't

Similar problem here - I cannot even start Photoshop CS5 because of "application failed to initialize properly xc000001d" error. I had no problems with CS4. My processor is Athlon XP 2400+. I was waiting all the time for this version and it is broken

I have similar problem..

help us to solve it!

I have an AMD sempron 2600+ and the same issue... installed web collection and all the programs work except Photoshop

hopfully find one soon :)....why does PS work on some AMD sempron but not all??

My athlon XP 3000+ says it supports SSE and it seems to be turned on when I used wcpuid.  The chip does not support SSE2 or SSE3.  So what does CS5 look for when booting up? 

Glad I went with my gut and download the trial before buying.

First I uninstalled all things adobe including acrobat (needed a new version anyways) and rebooted.

System

XP Pro 32bit

2 x AMD MP 2000+, 3GB ram

CS3 (retail) and CS4 (trial) work just fine on that system.

My laptop running PS 64bit works just fine.

WIndows 7 64bit

AMD 64 3200 2GB ram

The 2xMP is all up-to-date and latest video, bios, mobo, and cpu drivers. I did download the Dreamweaver trial and had no issues running that on this machine.

Hope that helps some.

Ok, we found one Athlon XP machine, and have reproduced the problem.

Now we're trying to narrow down the cause.

OK, we've narrowed it down to one DLL and are documenting it for that team to investigate.

thanks for staying on this error and trying to get it work'd out for us

Chris Cox wrote:

 

Please answer Steve's question if you can.

The more information we have about this, the faster we can solve the problem.

I thought that this is only happening with Athlon XP. If so then that question is pointless as Athlon XP doesn't do 64bit

Thx Zeno,

My bad. :-P

My PC use Athlon XP 2.4GHz and I had the same error.

Are there any solution for that problem?

Thanks

I have the same problem. I have an AMD Athlon XP 3200+ processor, Windows XP with Service Pack 3. I have installed, uninstalled and installed CS5 again and again and still get the 0xc000001d application error message. The program installs, but will not run or open. I have looked forward to this version of Photoshop and now I can't get it to open at all. I am not happy. :-(  Adobe - PLEASE HELP!!!

I run CS4 also with no problems.  I have contacted Adobe and NAPP and  the

techs have been nice and quick to respond, but no one seems to have a 

solution.  At first I thought it was just me - something I was doing wrong.  But

I have no problems with any other software from Adobe. I have used Photoshop

through many versions and I also use Lightroom with no problem. I would

really  like to be able to use this updated version of Photoshop as soon as

the problem  is solved. Hopefully Adobe will solve this for us soon.

In a message dated 5/8/2010 8:26:29 A.M. Eastern Daylight Time, 

forums@adobe.com writes:

I have  the same issue, AMD Athlon XP 2500+,1 GB Ram.

I run all other  applications perfectly, even  CS4.

I´m with the same problem. I tried all the  solutions proposed here but nothing worked

Here is my System Information:

Windows 7 32 bits / AMD Sempron 2800+ 2.00GHz / 1GB

Mostrar romanização

I am having "failed to intialize" problem too.  I tried to install twice. Turned of virus protector during install.

HP AMD Athlon(tm) XP 2600+

2.13 GHz, 960MB ram

home edition, version 2002 SP3

Adobe Captivate CS5 is working. I downloaded that yesterday.

I'm curious, why at the top of this thread, there is a bar that reads possible answer with a yellow star and check mark in star. It does not have a hyperlink to take you to solution text. How/why does the forum note solution or helpful hint?

-Rich, San Diego

Same here:

AMD Athlon 2600+ (1913 MHz)

ATI Sapphire X1650 Pro (512MB)

2 X 1GB RAM

Windows XP SP3

When i start Photoshop CS5 it gives me the 0xc000001d error twice

As in it gives me the error i click ok and it gives me the error again, then back to normal.

PS: I have confidence in you Adobe team out there, solve it fast.

Yes, but it's a required DLL.

And you'll get a message about the DLL missing several steps before you'll hit the bad instructions.

We have already isolated the DLL with the problem (and I hope it's just one), and the team responsible is working on a fix.

I am having the same problem
my pc is sempron 2600 +
2 gb ram!

win xp sp3