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kiraikenx
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CS5 Master Collection Fails to Initialize

May 9, 2010 7:45 AM

Hi,

     I am trying to install CS5 Master Collection trial on Mac OSX 10.6.3 but it fails as soon as I double click "Installer.app". I message box pops up saying "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." Here is my log file:

 

 

Thu May  6 11:54:54 2010 [INFO] Setup - Build Version - 1.0.175.0

Thu May  6 11:54:54 2010 [INFO] Setup - Logging Level verbosity Set  to 4

Thu May  6 11:54:54 2010 [INFO] Setup - TimeLog: Bootstrapper Start

Thu May  6 11:54:54 2010 [INFO] Setup - TimeLog: Start initial checks

Thu May  6 11:54:54 2010 [INFO] Setup - Launch Path set to /Volumes/Adobe CS5 Master Collection/Adobe CS5 Master Collection

Thu May  6 11:54:54 2010 [INFO] Setup - Found 3 packages in setup manifest

Thu May  6 11:54:54 2010 [FATAL] Setup - Unable to create PIM object

Thu May  6 11:54:54 2010 [INFO] Setup - TimeLog: End initial checks

Thu May  6 11:54:56 2010 [INFO] Setup - Exiting Installer with Code: 0

 

It seems that I get that same log file messages when I try to install Flash Builder 4 trial as well.

 

Can someone please help me?

Thanks.

 
Replies
  • Currently Being Moderated
    May 21, 2010 6:20 PM   in reply to kiraikenx

    I'm having the same issue...  my log is exactly the same.

    this you solve the issue? i've downloaded the DMG 3 times

     
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  • Currently Being Moderated
    May 21, 2010 7:06 PM   in reply to kiraikenx

    Thats something i cant do a windows solution for a mac problem

    im googling and i cant find wich program is in conflict with adobe cs5

     
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