Hi, I am having the same problem printing to both my Epson printers. Only started happening after I installed CS5. Have spoken to Adobe and they said they had received a few calls about this. It is now happening intermittently. Sometimes it prints the desired amount but sometimes just reverts itself to 1 print. Most frustrating. Only way to override is to select number of print copies in Epson dialogue box.

With all due respect, and I certainly could be wrong, but how can this be a specific printer issue if people from all different industries with all different kinds of printers have the same problem?  I have a small Brother printer, a professional grade Ricoh printer and an HP Designjet plotter all experiencing the same problem...

i am using xp sp3 and xerox printers and having the same issue...

Initial state of print dialog before printing. Print Resolution is 643PPI (4x6 print)

After pressing PRINT only one copy is printed.  Selecting File/Print again brings up the following.

Note the preview has reverted to 8.5x11 aspect ratio, and the print resolution is 361PPI.  That's the first problem -- the page setup has gone back to defaults.  However, press the Print Settings button and you see:

The dialog has the title "Print" and the text is "because the requested printer does not exist".

I dismissed the dialog and pressed PRINT -- it tried to print the image at 8.5.11 size.

The only way to get past this point and be able to re-select the printer settings is to close and reopen the image.

In case it's important, this is a Canon RAW file (.CR2) from a Canon 5D Mark II, opened via ACR 6.1.

After a little more experimentation I've found an even quicker way to get stuck:

1. Select File/Print
2. Click "Print Settings"
3. Click "Cancel" in the OS Print Settings dialog
4. Click "Print Settings" again in the PS print dialog

This will display the truncated error dialog and you are unable to change print settings until you cancel out, close and reopen the image.

Chris
thank you so much for logging and responding to this problem.
Here are specific details about my system.

i7 intel with 8 gig ram, w/ Nvidia 275 vid card with Win 7 (64 bit), brand new Jan 2010
Using Epson 4800 with latest drivers for 64 bit win system per their web site, epsonusa.com

I installed CS4 Photoshop (32 bit) extended in Jan 2010and this worked well in all aspects; never a problem loading PS; never prob with print screens;
I installed CS5 Photoshop (64) and it worked with win 7 well for 2 weeks. I had no problem with the epson driver for the 4800. It printed expediently. I used two of the new content aware fill, hdr, and the puppet business...it all worked nicely. Then like I said after two weeks it completely stopped. I had only added a wstfp update for win 7 to my computer. I rolled it back to prior that new update and no difference...no PS 64 bit.

And it continues to give me dreaded "PS ...has stopped working..." and the event described below. I took the computer to a repair shop and they said I had bad ram, replaced the module and said the 64 bit photoshops would not work and for me to watch the forums for solutions.

I returned to using CS 4 and 5 PS 32 bit programs. BUT now with both programs the printing is completely slowed down. Both 32 bit PS seem to work as fast as they both did. When I click on print, it takes 90 seconds for the main print menu to come up. After the print screen is up and I want to modify the paper source or icc driver it takes almost 70 seconds for the choice menu to appear; if I cancel the menu from any epson print er screen it takes 90s to vacate the program; after I make my different choices and I click ok to actually print it takes almost two minutes for the print to start printing. It makes no difference whether I print to 'spool' or print directly to the printer..it makes no difference if the file is a 8k gif or a 500K psd or a 500 meg psd.....it all takes a good two minutes.This same thing happens inCS 5 Illustrator. I have not reinstalled my Lightroom...because this is all too frustrating.

I am about to dump the win 7 and install it as a win 7 32bit system. And hope that the epson drivers return to their old abilities.

Again, I appreciate your moderation of the forum, tis good you have a thick skin. I also work with the public and can appreciate your style and effort at helping all of us --even though we are about to scream and shout obscenities. Thanks -sincerely and please don't burn out.

Dr, Z

This event viewer records the below up every time I start CS 4 PS (64 bit) or CS5 PS (64 bit):

Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4bbc5b10
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000374
Fault offset: 0x00000000000c6cd2
Faulting process id: 0x1694
Faulting application start time: 0x01cb02c291014661
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d829ccd9-6eb5-11df-83ec-4061860d5bae

Will reinstall the windows 7...can't get to til this weekend.

z

It appears that there are other printing problems in CS5 as well.  I started a discussion at Luminous Landscape a few days ago about prints not centering properly in CS5 (worked fine in CS3).  At least one other person reported a similar problem.  Both of us on Epsons in a Win7 64 environment with the latest Epson 64 bit drivers loaded.  Had one print that just output the bottom third of the image.  Odd happenings.

Hi Chris,

I completely reinstalled a new version of win 7 (it backed the old into a

folder windows.old). As you suggested after a bad ram episode, one should

replace the OS which I did. I am completely enjoying a fully operational

CS5 Photoshop 64 bit & LightRoom 64 bit. Theses programs are completely

functioning. My Epson 4800 printer with the 64 bit driver is working

wonderfully normal for print copy, print, and allowing modification of sub

menu items. There are no waits of 90 seconds for any screen. The color is a

good starting place (will calibrate the screen & prints later tomorrow) and

choices for roll, manual feed, and paper tray are all working properly. I

haven't checked the paper centering...later this weekend. So My troubles

seemed to be the ram and the scrambled "X" files from some errant disrupted

files. Will see if the win 7 can keep it up with endurance...

thanks again for you help and things are off to a good rehabilitation.

The epson driver is epson12534.exe posted on 03/07/2008.

Dr. Z