In the capture window go to the settings tab, then make sure that the capture format is set to HDV. If it isn't, click the edit button (under capture settings) and select HDV.

I have the same exact problem, hope someone finds a solution. I'm trying to capture off a Canon HV40. I'm using Windows 7 64bit

Try this for HD capture

what a croc

I'll be sticking with CS4- I don't know how Adobe releases software with essential things like Sony, JVC HDV capture missing

Here's hoping they resolve it swiftly- at least you got CS3 to hold onto for now

Best

Tony

Had this exact same problem. Fixed it by going into the camera settings and turning off i-link. Hope this helps.

Nothing wrong with my setup at all

not sure why that question is directed at me- I'm just sympathizing with a fellow Premiere Pro user on HDV capture- as for me I don't even have CS5 but CS4 continues to give me issues with sync when capturing from HDV- the audio/video will get out of sync on capture form HDV fairly regularly. So even though it's not the same issue the op is experiencing I can still relate to the issues he is/was having.

Now I capture all HDV with HDV Split (along with pretty much everyone that uses HDV on these forums)- which is a free program- I'd rather capture HDV with Pr Pro CS4 that I paid for as part of the prod suite- but I cannot rely on the quality of the PR Pro CS4 HDV capture

so again nothing wrong with my setup- just wondering what is wrong with Adobe's setup

Win 7 64 bit pro

i7 980x

12gb ram

gtx 260

CS4

3 TB storage

3x 1 tb drives

1 TB drive programs

1 TB drive scratch disks

1 TB drive media

I also have CS5 running on a Windows 7 environment and my JVC HD100 camera will not activate in the Capture window.  I have 2 other cameras that I can capture from, but for some reason it will not recognize the JVC. Actually it is kind of funny, every once in a while I can get it to recognize, but I haven't been able to figure out what the combination of errors is that allows me to consistenly get it to recognize the camera. I also have tried every combination of settings I can think of and have even tried changing the drivers for the 1394 port back to the Legacy drivers but to no avail. Anyone else have any suggestions? Thanks

Just tried that about 20 times and no-dice. Any other suggestions?

Erik

I had a very similar problem with a Sony HDV camera, using Premiere CS5 on a PC. 

I followed Jamie_White's tip above and turned off the i-Link option in the camera's menu.  Then everthing worked perfectly fine.  The footage doesn't monitor in the capture window as it would with SD footage, but you can still see that it's working. 

Sounds like you already tried this, but it worked for me. 

With most Sony HDV cameras or recorders, you have to have the output set to HDV or DV, as appropriate - the AUTO setting will not work. If you change this setting, you must do it with the camera disconnected, then re-connect it via firewire.

I have a Sony V1E camera and a sony GV-HD700 recorder, and the above applies to both of them - as does the need to change the firewire driver to "legacy".