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dbiando
dbiando
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Premiere.exe process continues to run

May 12, 2010 6:04 PM

Hi All,

 

I have experienced what I think is a bug in PPro CS5 on Win7. The application works great, but the exe process continues to run after I close the application. The process uses about 26% CPU, and if I then launch PPro and close it again, another exe process continues to run and the CPU usage is doubled. The orphan processes never quit by themselves, I have to manually kill them, nor does the CPU usage increase. The processes just continue to run. The behavior also occurs in Soundbooth CS5, but no other CS5 applications as far as I can tell. Anyone else have this issue?

 

Win 7 Pro 64 bit

Quad Core

8 Gigs RAM

 

Thanks,

 

Danny Biando

835 Views   6 Replies   Latest reply: Bill Hunt, May 17, 2010 10:12 AM
 
Replies
  • grabovicaha
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    1. grabovicaha,
    May 13, 2010 4:29 AM   in reply to dbiando
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    I have the same problem with Premiere Pro CS5. Did not try soundbooth. It just keeps creating new processes and when I exit premiere pro it does not close them. They stay working and keep using cpu as if it's still opened. I need to end ti manualy. Something is wrong.  HELP!

     

    Windows 7 64 bit ultimate

    Dual Core 2.8 GHz

    8 GB RAM

    Graphic: Geforce 7600 GS / 256 MB

     
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  • Admiral Cook
    161 posts
    Jul 3, 2009
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    2. Admiral Cook,
    May 13, 2010 6:37 AM   in reply to grabovicaha
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    Same problem here.

     

    http://forums.adobe.com/thread/632694?tstart=0

     

    It works fine on my AMD PC, but not on MacPro 2.1 (BootCamp, Win7x64, Intel dual 4-core).

     
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  • dbiando
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    3. dbiando,
    May 13, 2010 2:29 PM   in reply to Admiral Cook
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    I see this issue posted in another thread. I smell a patch coming from Adobe for this problem.

     
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  • Admiral Cook
    161 posts
    Jul 3, 2009
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    4. Admiral Cook,
    May 14, 2010 11:05 AM   in reply to dbiando
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    I hope they'll be able to reproduce and fix it soon.

     
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  • dbiando
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    5. dbiando,
    May 17, 2010 9:30 AM   in reply to Admiral Cook
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    In another thread on this subject, a user indicated he did some maintenance work to his system, after which the process no longer continued to run. One of the things he did was upgrade the video driver to the latest release, 197.45. I did that this morning and problem solved. The release notes for this driver update indicate some changes to be more compatible with Premiere CS5. I also noticed that the CPU usage on startup and when the application is idling is less than before.

     
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  • Bill Hunt
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    6. Bill Hunt,
    May 17, 2010 10:12 AM   in reply to dbiando
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    Similar was reported for PrElements 8. Two things took care of it: updated ATI and nVidia drivers, and then a patch to PrE 8.0.1, which changed the video driver interface (plus a few other tweaks). Glad that the updated video drivers are helping in your case.

     

    Thanks for reporting and good luck,

     

    Hunt

     
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