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BenLeffler
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"Flash can not parse this document" - CS5 Issue

May 13, 2010 7:34 PM

Help! I have an FLA which CS5 has apparently corrupted on a save... (When you load up the FLA in CS5, it now fails and sends "Flash can not parse this document" to the output window.

 

Unfortunately I only found the corrupted nature of this file AFTER I had conducted my regular routine of backing up my files - which means the backed up file is ALSO corrupt. I'm shooting in the dark here, but is there any way that the FLA can be recovered? Desperate as this is a project I have worked the last month on.

 

Any help would be greatly appreciated!

 

Cheers,

Ben.

 
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  • Currently Being Moderated
    May 13, 2010 8:52 PM   in reply to BenLeffler

    I got the similar type of problem. My file was crashed when I was working on it and now when I try to open it, it passes the same error message on my output panel. This is the only file I have, PLEASE HELP.

     

    I also noticed that there is one new file with SWZ format created in the same folder, where I have the main file, with the name of textLayout_1.0.0.595.

     
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    May 13, 2010 9:22 PM   in reply to BenLeffler

    Well in my case I had CS4 file opened and saved through CS5, so I  don't know which version it was saved to. But I found one interesting  software, SWF Decompiler, on another forum discussion:  http://forums.adobe.com/message/2812507#2812507. But you have to purchase the software to get your AS back.

     

    Ben, you are right. This should be fixed... Hello, is there any Adobe Tech. looking at this discussion?

     
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    May 14, 2010 11:22 AM   in reply to Jinesh Vora

    Hi,

     

    I emailed you two off-list for the CS 4 FLA files that get corrupted when saved as CS 5 versions.  We would like to investigate the issue.

     

    Thanks,

    Nivesh

     
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    May 14, 2010 5:06 PM   in reply to nrajbhan

    Hi Nivesh,

     

    Sorry for late reply. Attched are the files that I have mentioned in the

    forum. One is fla file, which was created in flash CS4 and modified and

    saved from flash CS5 and ultimately crashed. And another one is, I believe,

    created during the error process.

     

    What are the chances that I can get my work back? And how long the

    investigation process will take?

     

    Thanks

    Jinesh Vora

     
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    May 14, 2010 5:07 PM   in reply to nrajbhan

    Nivesh,

    I just sent you those files.

     

    What are the chances that I can get my work back? And how long the

    investigation process will take?

     

    Thanks

    Jinesh

     
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  • Currently Being Moderated
    May 15, 2010 12:03 PM   in reply to BenLeffler

    Help me please! Some days worked over the project, and today FlashCS5 cannot open my project, inform on an erro:

     

    "Flash can not parse this document."

     

    or

     

    "An error occurred opening file 'F:\Rus\_site\??????? ??????\top_menu_anime_ver2.fla'
    The following JavaScript error(s) occurred:

     

    Cannot find file F:\Rus\_site\????????????? ???????\top_menu_anime_ver2.fla."


    What to do? Here there is no answer, but somebody can has solved this problem?

     

    1. When I worked over my project at first cancellation function has "Undo". I could not cancel action (Ctrl+Z did not work).
    2. The history list has disappeared from the screen (became empty).
    3. I have closed FlashCS5, having save my project.
    4. I can not open the project because of an error: "Flash can not parse this document."

     

    Help me please!

     
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  • Currently Being Moderated
    May 17, 2010 10:05 AM   in reply to RusNimex

    Hi,

     

    I emailed you off-list requesting your FLA file so we can investigate.  If you don't receive the email, please check your junk-mail filter.

     

    Thanks,

    Nivesh

     
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    May 17, 2010 11:19 AM   in reply to BenLeffler

    Hi,

     

    We discovered that the file becomes corrupted due to the empty frame in the following asset:

    1. Open the FLA in Flash CS4

    2. Open the Library panel.

    3. Browse to _movieclips & bitmaps/_gui/_menu wheel/Gui_Wheel_ButtonOverlay_On and open it for edit in symbol-mode.

    4. Insert a keyframe in Layer 2 of that movieclip.

    5. Save FLA

     

    Thanks for sending us your FLA so we could narrow down the problem.

     

    -Nivesh

     
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    May 17, 2010 12:14 PM   in reply to nrajbhan

    So what does it mean?

     
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    May 17, 2010 12:49 PM   in reply to Jinesh Vora

    Hi Jinesh,

     

    The reply above was to BenLeffler's post and the FLA he emailed me.

     

    We are still investigating your FLA.  Do you have a CS 4 copy of your FLA before it got corrupted?  If so, can you email me that one?

     

    Thanks,

    Nivesh

     
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  • Currently Being Moderated
    May 17, 2010 12:56 PM   in reply to nrajbhan

    No that was the same file I opened with CS5. I don't have any other copy, I

    wish I had it though.

     
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    May 19, 2010 7:00 AM   in reply to nrajbhan

    Is there any luck yet?

     
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    May 19, 2010 7:42 AM   in reply to Jinesh Vora

    No, the problem is not solved. The file cannot be restored. Decisions are not present! Do backup copies before work and after it is more often. I am very upset!

     
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  • Currently Being Moderated
    May 19, 2010 8:00 AM   in reply to RusNimex

    Well, thank you for the response. But I was checking with Nivesh. I think I

    should address him in the message, but I guess the answer will be the same

    though - the file cannot be restored...

     

    Again as it was mentioned... this is really a critical problem. This means

    that any project that we worked on with CA4 cannot be opened with CS5

    otherwise there are more chances to get into a really big trouble. And this

    means that you have to have 2 pcs and each should have different versions of

    flash... very sad.

     
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  • Currently Being Moderated
    May 19, 2010 9:49 AM   in reply to Jinesh Vora

    I think that it is a problem in CS5, instead of in our works. I think, it is necessary to pass to older versions that it is productive to work, for example CS4 or CS3...

     

    When I have noticed problems working over the project the error has arisen in Flash. I have tried to cancel (Undo ctrl+z), but errors began to appear one for another. I have closed Flash but after that mine fla file has been irrevocably damaged.

     

    These are serious defects in Flash CS5, and I think that we early have passed on CS5...
     
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  • Currently Being Moderated
    May 19, 2010 11:50 AM   in reply to RusNimex

    Hi,

     

    I emailed you a fixed version of your FLA yesterday afternoon off-list.  One of my co-workers was able to recover your FLA file.  The issue was due to the following library assets containing empty frames:

     

    MovieClip/sprite 40

     

    MovieClip/sprite 46

     

    MovieClip/sprite 52

     

    Please let me know whether you received that email or not.

     

    We are still trying to narrow down Jinesh's issue.

     

    Thanks,

    Nivesh

     
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    May 19, 2010 11:58 AM   in reply to nrajbhan

    Several days ago I have also got the same issue. A whole one week work was completely

    damaged. Had to start all over.

     

    Definitely not good from Adobe to RTM a software with such a critical bug.

     
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    May 19, 2010 7:28 PM   in reply to nrajbhan

    Yes, I have received my fla file. But my sprites are empty! All my work has disappeared! I should start work over again!

     

    If it is interesting to developers, has begun that I have drag and drop one keyframe from one layer to another layer. After that problems with action cancellation (ctrl+z) have begun, and then the file was completely damaged.

     
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    May 19, 2010 11:24 PM   in reply to RusNimex

    I did some testing yesterday. Saved some CS4 files in CS5 format. It

    damaged on average 2 files from 10.

     

    As it seems, at Saving stage, CS5 does not save all components of FLA correctly, cause the "saved file" is notably smaller than the original.

     
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  • Currently Being Moderated
    May 20, 2010 1:13 AM   in reply to Power_VANO

    I have the same issue, I created a very large fla project in cs4, installed the flash cs5. Worked yesterday an entire day, saved as cs5 (the fla file format) tried to open it this morning, following error:

     

    Flash can not parse this document.
    An error occurred opening file 'D:\projectssvnnew\name\presentatie\FLASH\presentatie_dynamicVersion_ v2\name_air_app_19-05-2010c.fla'
    The following JavaScript error(s) occurred:

     

    Cannot find file D:\projectssvnnew\name\presentatie\FLASH\presentatie_dynamicVersion_v 2\name_air_app_19-05-2010c.fla.

     

     

    I saved it twice yesterday and the 2 files are damaged...

     

    this really sucks...

     

    First experience with flash cs5 is the worst experience I've had with flash (using it since macromedia flash 3.0) or any other software

     

     

     

    edit: I tried to unzip the fla, but the xfl file in the fla cannot be opened. It results in the following error:

     

    An error occurred opening file

    'D:\projectssvnnew\name\presentatie\FLASH\presentatie_dynamicVersion_v 2\name_air_app_19-05-2010c.xfl'

     

    Message was edited by: behived_new: removed client name + added extra info

     
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    May 20, 2010 3:55 AM   in reply to BenLeffler

    Hi,

     

    I have the same issue, but i have no versionning system on this FLA, and have one (crached) version of this file ... So I'm screwed ...

     

    Adobe has no solution to fix this problem ?

     
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    May 20, 2010 9:32 AM   in reply to thomasbrault

    Hello everyone. Although I have mentioned it in the beginning of the discussion, but still here you go again, for those who are new: go to this link http://www.sothink.com/product/flashdecompiler/index.htm and download trial version to atleast get your components back (note trial version won't get AS back). Some of them can be in modified version, but still it is better than nothing.

     

    I used for my project and I saved little time with it. And I am sure some of you who have big projects can save time as well and probably for small ones it can be blessings.

     
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    May 28, 2010 10:10 AM   in reply to BenLeffler

    Hi,

     

    I have the same problem!


    I've been working on this project for 3 month now.

    It's a multiplayer-realtime game.

     

    Well, I wanted to continue this project with flash cs5, because of the new code features, the better interface...etc...

    I didn't backup, because I thought: were would be a problem with adobe???(Damn I was stupid -.-)

     

    Is there any solution?

    I'm really destroyed .

    All my work......it's just gone....

     
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    May 29, 2010 1:11 AM   in reply to BenLeffler

    Its look like problem with assets in library that has a russian character.

     
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    May 29, 2010 3:45 AM   in reply to BenLeffler

    You're all very unlucky to get this problem. I don't know why you guys got the error when transitioning from Flash CS4 to CS5. My transition went perfectly fine, and the game I was developing went through perfectly clean.

     

    Sorry about your problems

    dikuno <><

     

    P.S. By the way, that file that was mentioned "textLayout_1.0.0.595.swz", is created whenever you put in TLF text that is edited at runtime via ActionScript and use Runtime Shared Library (RSL) preloading. Did you leave all your text boxes be, or convert them all to TLF?

     

    P.P.S.S. I was very lucky that I didn't lose my project when I transitioned, as my current game is actually due in around a week. Hoepfully none of your projects that you lost are due in a week.

     

    P.P.P.S.S.S. Imagine if this happened to Alan Becker while he was working on Animator vs. Animation II (it took him five months).

     

    P.P.P.P.S.S.S.S. I feel especially sorry for the guy who spent three months on his online multiplayer real-time game. Must be a real shame to lose all your work after all those late nights and sore backs...

     

    P.P.P.P.P.S.S.S.S.S. If you don't know what Animator vs. Animation is, you should watch the animations. You can find them on YouTube - just look up "Animator vs. Animation" and "Animator vs. Animation 2".

     

    P.P.P.P.P.P.S.S.S.S.S.S. Sorry about all the PostScripts.

     
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    May 29, 2010 5:38 AM   in reply to dikuno10

    Hey,

    If you have time to answer it would be awesome!

     

    Well,the work of more than a month is now gone....well...fortune, right?

     

    I didn't convert the textfields into TLF text.

     

    You work on a game too?

    Well could you tell me something about it? I'm curious.

     

    Really? It took Alan Becker 5 month?

    I relly enjoy his animations!

     

    bye, and thanks for your time!

     

    PS. I would have another .fla file....would you mind, if you could check

    this one too?

    It's in the attachment

     

    PPS. By the way, I'm actually german, so if there is some bad grammar,

    please ignore it

     

    bye

     
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  • Currently Being Moderated
    May 29, 2010 2:53 PM   in reply to -Mani

    My game? Oh, yes. It isn't really that complicated. It's just like an electronic board game. But still, I would have lost nearly a month's work, which would have been pretty bumming.

    I don't see any attachment, though.

     

    Keep an eye open around the Forums. I'll be starting a new thread soon where everyone is free to complain about Fireworks, Flash Pro, Flash Catalyst and Illustrator CS5 crasing. Maybe, if I can gather enough replies, it can be sort of like a petition, and we can get Adobe to release some patches!

     

    (Oh, and good patches, not faulty ones that bring in as much problems as they do solve.)

     
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    May 30, 2010 7:57 AM   in reply to dikuno10

    Hey,

     

    Cool! you have to show it to me when it's finished!

     

    Really? And now?

     

     

    Ok I will keep an eye open!

     

    Bye

     
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    May 30, 2010 9:29 PM   in reply to -Mani

    The thread's up now. Get everyone you know who's having problems with CS5 to complain at the discussion.

     

    http://forums.adobe.com/thread/649242

     

    Make sure they write their name (Forum names are fine, no need for real names) so I can put it together into a "petition" reply!

     

    dikuno <><

     
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    Jun 1, 2010 1:29 PM   in reply to BenLeffler

    I was able to solve this problem for a corrupted .fla file. Here's what I did to solve it:

     

    1 - change the extension of the fla to zip so you can unzip the fla into its folder structure (flv).

    2 - within the LIBRARY folder, there is likely some asset that is causing the problem. you must figure out which one (or more) it is. you can do this by simply removing files from that folder until your file opens successfully (open the flv file in the root).

    3 - once you have the xml files that are causing the problem, you can actually fix them by going in and removing the empty frames. in mine, the part of the xml i removed looked like this:

     

    <DOMLayer name="Layer 2" color="#9933CC" current="true" isSelected="true">

              <frames/>

            </DOMLayer>

            <DOMLayer name="Layer 4" color="#FF4FFF">

              <frames>

                <DOMFrame index="0" keyMode="9728">

                  <elements/>

                </DOMFrame>

              </frames>

            </DOMLayer>

            <DOMLayer name="Layer 3" color="#FF800A">

              <frames>

                <DOMFrame index="0" keyMode="9728">

                  <elements/>

                </DOMFrame>

              </frames>

            </DOMLayer>

     

    Basically look for any <frames> tags that don't have anything in them. These are harmless to remove as they are not adding anything to your file anyway.

     

    Now you can open the .flv and save it as a .fla again if you wish.

     

    This seems like a trivial thing for Adobe to be able to fix. If it can't handle empty frames from CS4, then it shouldn't create them in the first place.

     

    Hope this helps someone. . .

     
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    Jun 16, 2010 6:02 PM   in reply to BenLeffler

    I too have this problem  I saved my fla file and then tried to open it later.  It told me that Flash cannot parse this file.  What do I do?

     
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    Jun 17, 2010 9:18 AM   in reply to lowellsgustafson

    See my previous post...

     
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    Jun 17, 2010 12:50 PM   in reply to BenLeffler

    After working on a file for four hours this happened to me and so I thought the file was corrupted some way and so I started over making changes to the file.  Four hours later just when I was almost finished re-doing the changes....it happened again.  I am so mad.  Now I have two useless files and I am afraid to go make the fixes again because it will probably happen again.  I am afraid to waste my time on ANY file now in CS5 because I will end up with a corrupted file.  That doesn't bode well with someone that just put all her money into this software. 

     

     

    To make matters worse I have about 50 more files I need to make changes to and I am on a deadline.  So, I am sitting here.  Can't work because it will probably be a waste.

     

    I went in and looked in the library for empty frames but I probably have over 100 items in my library.  It will take me days to search them all.  So far I haven't found any missing frames.

     

    Could someone please contact me and help me before my head explodes.  I would be forever grateful!  (Pitiful smile with a begging face) 

     

    angela at acuteconsulting.com

     
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    Jun 23, 2010 10:48 AM   in reply to BenLeffler

    I may be late to the game, but I'm still playing, unfortunately.  After multiple saves and no backup, "Flash can not [sic] parse this document."

     

    Flash CS5 also can not parse a con trac tion.

     

    Will someone at Adobe please get my file and fix it?

     
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    Jun 23, 2010 3:14 PM   in reply to brookshanes

    Looks like I'm also a bit late to the game, but here's another case that causes this error:

     

    Create a new ActionScript 3.0 project, and drag a TextArea to the stage.

     

    Set the text of the TextArea to the eight-character string
    you get by removing the spaces from "& # x 0 3 B 1 ;",
    that is, "\u0026\u0023\u0078\u0030\u0033\u0042\u0031\u003B".

     

    Save the project as amp.fla.  Close and reopen amp.fla.
    Notice that the contents of the text parameter have been encoded,
    seems like UTF-8, but I haven't taken the time to check.

     

    Now save the project as amp2.fla.  Close and reopen amp2.fla.
    You should get the message "Flash can not parse this document."

     

    I've run into this bug because I want to pass XML data, including
    numeric character entity references, into a parameter of a custom
    control.  Named entity references seem to survive the round trip,
    but numeric character entity references do not.

     
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    Aug 5, 2010 9:43 AM   in reply to BenLeffler

    I've got the same problem. Flash can not parse the document.

    I've tried every single way that I found on the forums (convert it to .zip and try to fix the xml, open it on cs4, use the decompiler) and nothing works!

    I'm getting mad with this... can somebody help me?

    I'm close to the dead line. 2 files: both of them crashed!

     

    Please!!!!

    HELP!!!

     
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  • Currently Being Moderated
    Aug 6, 2010 2:33 PM   in reply to BenLeffler

    I have the same problem and honestly i am pretty mad. I invested another 1000bucks to end up with a software what ruins my projects.

    I had it with one file 2 weeks ago and completely rebuild it, because i thought it was my mistake.

    Two days ago it happened again and i cannot fix it. I tried to remove some empty frames but the .xfl file just does not want to open.

    I do not know what to do anymore! This is a really important project and i am stuck. I cannot redo this file!

    Hopefully someone con help me here!!!!

    sincerely !

     
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