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Dynamic Link Crashing CS5 AE 64bit on Startup

May 14, 2010 1:18 PM

I get the following message when launching AE CS5:

 

"After Effects error: Crash in progress. Last logged message was: <4296> <DynamicLink> C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS5\dynamiclinkmanager.exe"

 

The very first time I launched it it worked and I was arranging the workspace how I wanted it when it crashed the very first time.  Now when I try to launch the program again it gives me the message that I posted above.

 

Any ideas?

 

I'm using a brand new Alienware PC with 9 Gib of Ram.  All other Adobe Suite apps appear to be working with no issues.

 

Thanks,

 

Ragnar

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Replies
  • Currently Being Moderated
    May 21, 2010 11:45 PM   in reply to Drillthrall

    I'm getting the same error / crash.  Please link the forum thread that helped you resolve it or share your knowledge please

     
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    Jun 3, 2010 4:01 AM   in reply to Drillthrall

    I am having this same issue except this is the first time I've attempted to start the program! so I only have the default workspace and preferences.  I tried deleting that file and the whole folder, but to no avail.  reinstalling did not work, then I read elswhere to put a shortcut in the dynamiclinkmanagere.exe folder to afterFX, that didnt help either.  Anyone have a different fix?

     
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    Jun 3, 2010 10:15 AM   in reply to Drillthrall

    Do a fresh install.  If it still acts up, use adobe cleaner to completely remove all versions / folders and it should work fine.  (search adobe cleaner and you will see links for cs3 cs4 cs5,  use each one that applies to the versions you have had in the past to remove any hidden conflicting folders) Hope this helps!

     
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    Jun 3, 2010 12:52 PM   in reply to kazmandu

    Thanks for the tip but sadly it didnt work.

    I ended up uninstalling the entire production premium, running clean script, and reinstalling (resetting in between), put in my serial again and everything, yet the exact same problem first time I try to open after effects.  previous versions shouldnt be an issue because this is a (somewhat) new machine. I haven't had any of these programs on it before so any adobe files had to have come from the production premium installer I downloaded.  maybe I should have been patient and ordered a disk

     

    I guess I'll make a phone call or email to tech people.

     

    I appreciate the advice though, so thanks.

     
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    Jun 3, 2010 5:28 PM   in reply to the dark baron

    ok good luck, and please let us know when you find a solution so it will help other when searching the forum here

     
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    Jun 17, 2010 4:51 PM   in reply to kazmandu

    i used the demo, it worked fine until i installed a wacom tablet, then i got the same crash

    i tried the cleanup and deleted the prefs re installed and every solution i could find googleing but nothin worked

    i uninstalled my wacom and now ae cs5 worked again

    sounds stupid i know, true story though

    if you have a wacom tablet ( or possibly some other hardware that might secretly be conflicting with ae ) try uninstalling it

    goood luck

     
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    Jun 18, 2010 9:57 AM   in reply to de la smudo

    I do have a wacom. but uninstalling it didnt help. Adobe hasnt gotten back to me yet, it looks like I'll have to reformat, but can't yet since my windows cd is elsewhere. .. I guess I'll try uninstalling other random hardwares till something works.

     
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    Jun 18, 2010 10:01 AM   in reply to the dark baron

    Did you run the adobe cleaner?   Try that before uninstalling anything.  Just google "adobe cleaner" and

    the different versions should pop up,  cs3, cs4, cs5,   and then run whichever applies to you.

     
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    Jun 19, 2010 12:23 PM   in reply to kazmandu

    Yes I ran the cleaner... again. didnt help

     
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    Nov 4, 2010 12:13 PM   in reply to the dark baron

    Trashing the Adobe Pref file worked for me. Thank Jebus.

     
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    Nov 28, 2012 1:41 PM   in reply to Drillthrall

    Hey ^_^

    i tried to do as you did but the problem is that i didn't find any folder in appdata !! even i checked if there are hiddin files or not ,,

    help me ,,

    BTW ,, the error appears when adding a ccertain video ,, @,@

     
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    Nov 28, 2012 1:52 PM   in reply to DarkProfessor

    found the file >> deleted it but the problem still there

     
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