I get the following message when launching AE CS5:
"After Effects error: Crash in progress. Last logged message was: <4296> <DynamicLink> C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS5\dynamiclinkmanager.exe"
The very first time I launched it it worked and I was arranging the workspace how I wanted it when it crashed the very first time. Now when I try to launch the program again it gives me the message that I posted above.
I'm using a brand new Alienware PC with 9 Gib of Ram. All other Adobe Suite apps appear to be working with no issues.
I should have known better but panic got the best of me. I did a proper Forum search and found the answer. I deleted the prefs from the Adobe...10 Folder and it now seems to work. I'll try to rebuild my workspace the way I want it and hope it holds. Forgot my own rule: Search the Fourms first!
Here's what I did; hope it works for you. First, make sure you have Show Hidden files selected in your Tools...Folder Options. Next, find the following folder string: Users, AppData, Roaming, Adobe, After Effects, 10.0. In this 10.0 folder you will see the following file:
Adobe After Effects 10.0-x64 Prefs
I deleted that file and then restarted After Effects CS5 and it worked again. I did have to reset my Workspace the way I had so that took some time but since deleting that file I haven't had any startup issues or crashes.
I am having this same issue except this is the first time I've attempted to start the program! so I only have the default workspace and preferences. I tried deleting that file and the whole folder, but to no avail. reinstalling did not work, then I read elswhere to put a shortcut in the dynamiclinkmanagere.exe folder to afterFX, that didnt help either. Anyone have a different fix?
Do a fresh install. If it still acts up, use adobe cleaner to completely remove all versions / folders and it should work fine. (search adobe cleaner and you will see links for cs3 cs4 cs5, use each one that applies to the versions you have had in the past to remove any hidden conflicting folders) Hope this helps!
Thanks for the tip but sadly it didnt work.
I ended up uninstalling the entire production premium, running clean script, and reinstalling (resetting in between), put in my serial again and everything, yet the exact same problem first time I try to open after effects. previous versions shouldnt be an issue because this is a (somewhat) new machine. I haven't had any of these programs on it before so any adobe files had to have come from the production premium installer I downloaded. maybe I should have been patient and ordered a disk
I guess I'll make a phone call or email to tech people.
I appreciate the advice though, so thanks.
i used the demo, it worked fine until i installed a wacom tablet, then i got the same crash
i tried the cleanup and deleted the prefs re installed and every solution i could find googleing but nothin worked
i uninstalled my wacom and now ae cs5 worked again
sounds stupid i know, true story though
if you have a wacom tablet ( or possibly some other hardware that might secretly be conflicting with ae ) try uninstalling it
I do have a wacom. but uninstalling it didnt help. Adobe hasnt gotten back to me yet, it looks like I'll have to reformat, but can't yet since my windows cd is elsewhere. .. I guess I'll try uninstalling other random hardwares till something works.
i tried to do as you did but the problem is that i didn't find any folder in appdata !! even i checked if there are hiddin files or not ,,
help me ,,
BTW ,, the error appears when adding a ccertain video ,, @,@