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Not sure, but it could mean the server is busy and asks you try latter.

Also, make sure Bridge is not running the the background due to autoload feature (check in Task Manager),

Many users shun the auto update.  They like the control of manually doing it.  The updater software is not bullet proof, and they can be down, or busy at peak times, or do the updates incorrectly.

Did you have any luck with this? I can't find a download link for the update and manually requesting for an update gives the same error.

Nope, no setup, no spurious pdapp or anything like that.

Just to add my name to the list. And there isn't any

manual download either.

So does this update actually exit?

Search for AAM Updates Notifier.exe in the task manager and kill it. Try updating again.

Thanks Andreas, for the logs.  Logs indicate that the issue is occuring due to some system level locks. A system reboot might help.

Thanks,

Manju

Hello. Same problem here.

I get "Adobe Bridge CS5 4.0.1 Update  Installation failed" from the Adobe Application Manager after tyring to install Bridge CS5 4.0.1.

Also, I did kill the "AAM Updates" process, but got the same result. I guess I'll wait for Adobe to fix it.

Another irritant is that clicking on "customer support" in Adobe Application Manager simply lanches "http://www.adobe.com/support/loganalyzer/" which doesn't seem to be able to detect that I've already installed "Adobe Support Advisor," (several times) and is thus a dead-end.

JP

Unfortunately the defalult mode is to have Bridge open on startup.  IMO this option should be unchecked in the preferences as it causes more problems for the few seconds one saves by opening it manually.

I don't think this was the problem for everyone. I, at least, don't have Bridge running and the error is about another updater being run at the same time.

I also downloaded the 4.0.2 update and it's not working either. I had task manager open, and Bridge was not running. I can't find 4.0.1 to download as once the newest is up, the older one vanishes.

I get "Currently Installing" gets to the end, and then I get the " The following updates were unable to install. If you wish to install these updates, plase fix teh problems below and retry: Adobe Bridge CS5 4.0.2 Update Installation failed"

Installing  Updates ( recent ones : Bridge , Photoshop CS5 & camera RAW ) have given Photoshop CS5 users a headache . None of these install smoothly as was the case in previous versions CS4, CS3, CS etc.

Under normal circumstances : Double Click & follow the instructions (as advised by Adobe ) does not work. It gives the message  “…. Cannot be installed as another instance is running… please close it & try again “ . Try as you may ( Task manager, third party programs to identify the mysterious ‘another instance running ‘ fails). Some users have also gone to the extent of uninstalling & re installing Photoshop CS5 --- No success. While others have scoured all the local discs of their computer searching for files ( C > Programs > Adobe > Photoshop CS5 Floders or C > Programs > Common Files Folders > Adobe etc)., some have in desperation formatted their computers & Re installed Photoshop CS5, even then the updater gives the same damn message. There is ranting & cursing in all the photoshop forums across the globe. Some have cursed Adobe & demanded their money back & praised the illegal torrent sites.

However in one of the forums I came across a procedure which helped me to install the updates smoothly. I forgot which forum it was as well as the name of the submitter. But, God bless him as he has brought relief to millions of Photoshop Lovers. All credit goes to him.

I tried it on my machine it worked like a charm ( WinXP SP3 – 32 Bit) , No reason why it should not be a success on other windows platforms :

However before installing the updates, turn off all Antivirus, Spyware & any third party Firewall programs on your computer and as always restart your computer even if the updater does not tell you to do so.

Follow the steps :

1)      Go to Start > Settings > Control Panel (The Control Panel Opens)

2)      Double Click on Administrative Tools Icon. ( Administrative Tools Folder Opens)

3)      Double Click on Services Icon ( The Services Panel Opens).

4)      On the Right side of the Services Panel is a list of services available for the computer, arranged in alphabetical order.

5)      Scroll down to the service “Work Station” (Probably the second last of the list).

6)      Right Click it and “Start” the service.

7)      Now install your updates. They will install like a charm !

@

AnysiaC

I can't give a specific answer to your problem because I do not know the configuration of your computer nor the OS you are using. But in general updates are not easy to intall on programs that have been activated with cracks / patches etc. In such cases you have to uninstall / reinstall the program & then apply the  updates while the program is still in the "Trial" mode & then apply the cracks / patches etc. and then the cracks / patches etc. may not work with the updated version ! ( Please... I am not implying that such is the matter in your case - this is just a general observation - and I am sure that some of the members on this forum may be facing a problem because of this issue). Use a valid Key to activate your program. Seconly if you are using a number of third party programs in the genre like registry cleaners, computer boosters, donloaders etc. such programs have a tendency to F**k up the computer and destabilise the installed genuine programs.This may also prevent proper installation of updates. But I do feel that Adobe owes it to the users of its programs to address such issues in time and as clearly and lucidly as possible. Regards.

@

Curt Y

I agree with you,  manual updates are preferred because the downloaded exe can be backed up on a CD / DVD and immediatetly installed in case a system format becomes necessary because of a serious virus / spyware / malware attack or because of several other possible reasons. Adobe and many other software vendors seem to think that every user in the globe has a superfast internet connection or has the time and leisure to go gaga over the internet update. In case of adobe it was the Flash Player, Shockwave player & the Acrobat Reader which did not have standalone installers & users had to bear with the periodic automatic updating nuisense, while Microsoft did this with .NET, Internet explorer etc. Now both have started offering standalone installers.. Regards

Hey Curt Y, YOUR  fixed of going into task manager, processes, and windows didnt like it but I stopped the Bridge.exe.  and then I tried to load the updates and WAYLA!!!  I updated!!! thank you, thankyou, thanxs

First time I've used the forums and cannot thank everyone enough.  This Bridge.exe business was driving me crazy.

Thank you again,Paul426