I have Acrobat 9 Standard with all updates applied. Occiasonally when I try to open a PDF nothing will happen, turns out that I open the task manager and find that Acrobat.exe is still running. I end the process and then I am able to open the PDF file, the file is local on my machine, (not in outlook, not on the network) and yes it happens to many of my files. What is the fix so I don't have to do this exta step every time? Is it a problem with Acrobat, or maybe it is conflicting with something on Microsoft's End? By the way I am running Windows XP Pro SP3 with all updates applied. Please help me figure this out!
Do you have any other applications that access Acrobat using OLE? I've come across this before where the offending application did not close down Acrobat properly after performing its operation.
You could try downloading the Windows Sysinternals program Handle http://technet.microsoft.com/en-us/sysinternals/bb795533.aspx
Run this from the command line passing either PDF or Acrobat as a parameter. This may help you diagnose what is holding Acrobat open.
i.e. At a command prompt type: Handle pdf (or Handle acrobat)
Still no success I have tried using Handle and have not gotten anywhere. Right now all I keep doing is ending the process in Task Manager. I have PDFlyer installed on the computer also, someone told me that there might be conficts with Acrobat and PDFlyer? I do know that the problem does not happen on computers that do not have PDFlyer installed on them. Does anyone have any insight on this?
You might be right but I don't have any evidence to prove this, I have tried using systernals program process explorer but so far it has not helped me find the cause if this issue. Does anyone have any other ideas?