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Profiler stopped once intstalling flash player debug 10.1

Jun 11, 2010 2:41 AM

Hey

 

Any idea on anybody why profiler stopped working after i added the flashplayer 10.1 ?

I can debug the flash builder project but when i try to use profiler builder says Unable to connect to the application to fetch profile data.

how can i fix this?

 
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  • Currently Being Moderated
    Jun 23, 2010 1:45 PM   in reply to Lemtz

    Has anyone else seen this?  Seems like the same problem here.

     
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    Jun 24, 2010 4:23 AM   in reply to Lemtz

    Same problem exactly. Also no flashlog.txt generated when running application in flash player 10.1* debugger in both IE and FF/Chrome.

    Any idea whould be great.

     
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  • Currently Being Moderated
    Jun 24, 2010 4:51 AM   in reply to Lemtz

    Has anyone had any luck with the following: http://arielsommeria.com/blog/2008/12/22/getting-the-flex-profiler-to- work/ ?  If so, which part seems to solve it for you?

     
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  • Currently Being Moderated
    Jun 25, 2010 2:41 AM   in reply to Lemtz

    By default the profiler listens on port 9999 for an incoming connection from the Flash Player.

     

    It may be worth:

     

    1. Checking if the port isn't getting blocked (try telnet localhost 9999) or its being opened only in IPV6?

     

    2. Removing -Djava.net.preferIPv4Stack=true from installdir/FlashBuilder.ini and relaunching Flash Builder (If you are on Windows 7).

     

    Meanwhile, I'll ping the profiler guys about this thread.

     

    Cheers,

    Anirudh

     
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    Jul 1, 2010 2:35 AM   in reply to Lemtz

    I remember there being this limitation around browsers with multiple tabs (basically wherever multiple flash players may have loaded).

     

    Can you ensure that no flash player is running before hitting profile? (Close all browsers/standalone players, etc.)

     
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    Jul 1, 2010 3:10 AM   in reply to Lemtz

    Good point Anirudh. Do check if the brwoser is already open. Close all instances of the browser before start.

     

    In addition do the following:

     

    1. Please do check if debug version of Flash Player is installed (I think it should be since you are able to debug, but still cross check). You can check the version and if its debug or not by going to the following site:

     

    http://kb2.adobe.com/cps/155/tn_15507.html

     

    2. Please send us the Player version number displayed in the site above.

     

    Regards,

    Anand Gaurav.

     
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    Jul 1, 2010 5:01 AM   in reply to Lemtz

    Yes it does.

     

    The newest version of chrome comes with in built Flash Player which doesn't get uninstalled/reinstallled with debug player. Try using Firefox and install debug player. Check on the same site if you are indeed using the debug player. In the meantime, I will get you the procedure to install the debug player on Chrome.

     

    Regards,

    Anand Gaurav.

     
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    Jul 1, 2010 5:14 AM   in reply to Anand Gaurav

    Here is how you can install debug Flash Player on Chrome:

     

    1. Type about:plugins in the address bar
    2. Disable the Adobe Flash Player (Shockwave player) plugin.

    3. Install the debug version of Flash Player manually.

        In case you already installed debug Flash player, it should have been listed already in the plugins and you are ready to go

     

    Regards,

    Anand Gaurav.

     
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    Jul 2, 2010 4:51 AM   in reply to Lemtz

    People, does anybody success profiling in Flash player 10.1?

    I've tried it on  a couple of comps with Windows XP on them.

    IE and FF both give no result.

    I can see that when I heat profile, mm.cfg gets edited with

    apropriate line that is path to profile agent.

    Also if there are exception, they are thrown in all

    the browsers.

    But no profiling and also no flashlog.txt is generated.

    So can any of you guys actually profile successfully in flashplayer 10.1?

     
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    Jul 7, 2010 3:04 PM   in reply to Lemtz

    I have the same issue but with an Air application.  I tried reverting to 10.0 but still having the same problem.

     
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    Jul 7, 2010 9:07 PM   in reply to Lemtz

    Hi,

     

    Please make sure you are using debug version of flash player

    Visit the page http://kb2.adobe.com/cps/155/tn_15507.html

    and make sure that debug player says 'Yes'

     

    Please let us know the Flash builder version you are using. If you are using Flash builder 4.0 please upgrade to 4.0.1 flash builder and let us know the results.

     

    Thanks,

    Kishan

     
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  • Currently Being Moderated
    Jul 7, 2010 9:14 PM   in reply to Kishan M V

    Google chrome browser installs non-debug version of flash player by default.

     

    To disable the flash player of chrome

     

    Goto chrome://plugins/ from the chrome browser

     

    Disable Shockwave flash.

     

    Thanks,

    Kishan

     
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  • Currently Being Moderated
    Jul 7, 2010 11:46 PM   in reply to Lemtz

    Same here...

    Player Version: WIN 10,1,53,64

    Debug: YES

     

    Flash builder 4.0.1

     
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    Jul 8, 2010 5:41 PM   in reply to Lemtz

    I was using FB 4.0 but upgraded to 4.0.1

     

    No Difference - still says Unable to connect to the application to fetch profile data.

     

    Windows 7 - 64Bit Professional

     

    Player Version: WIN 10,1,53,64

    Debug: YES

     

    Flash builder 4.0.1

     
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  • Currently Being Moderated
    Jul 9, 2010 12:04 AM   in reply to xongooli

    Hi,

     

    Make sure that there is only "ONE" mm.cfg file and it is available at user.home location (Eg. C:\Users\)

    Profiler will not launch if the default registry settings are modified(Bug # FB-19102)

     

    Thanks,

    Kishan

     
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    Jul 12, 2010 12:35 PM   in reply to Lemtz

    There is only one mm.cfg file and it is located at d:\users\myaccount\

     

    Note however, that because I am using a solid state drive, I configured my system so that my user account folder is actually on the d: drive - separate from where all my applications are stored on the c: drive.

     
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  • Currently Being Moderated
    Jul 14, 2010 12:38 AM   in reply to Lemtz

    I have only one mm.cfg and moreover,

    I can see that a line is added to mm.cfg with the right path and port to profile agent when I try to run profiler

    but then profiler stops with an error mentioned above

     
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    Jul 20, 2010 5:42 PM   in reply to Lemtz

    I am having the very same problem and cannot find a way to get the Flash Builder 4 Profiler to work.

     

    Does anyone have a solution to the problem?

     
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  • Currently Being Moderated
    Jul 21, 2010 3:41 AM   in reply to dharma bhakti

    Just some updates:

    I had been interacting  over connect sessions to lemtz over the same issue. Though I could see the problem, couldn't get to the root cause of the problem.

    I asked him to roll back to 10.0 player and it works absolutely fine there.

    I am still investigating this issue. In the meanwhile will try to get a pair of eyes from Flash Player team too.

     

    Regards,

    Anand Gaurav.

     
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    Jul 23, 2010 3:33 PM   in reply to Lemtz

    Someone mentioned on one of the JIRA bugs that he thought wmode="opaque" was interfering with the profiler and removing it made the profiler work for him. Do any of you have that set in the params?

     

    Heidi

     
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    Aug 4, 2010 7:23 PM   in reply to Lemtz

    we have the same problem

    we are on a Active directory domain and our home path is set on the user network drive.

    when i log on a local acount the profiler start working!

    so i went back on a domain account and i use wireshark too analyse what the program is trying to do.

    i found out that it was searching for the mm.cfg on the user network drive. so i copy the mm.cfg of the document and setting/username/ folder

    on the network drive and the profiler start working ! Great!

    but the probleme is that the application doesn't reedit the good mm.cfg (in the network drive) so its start to bug in debug mode.

    its seems to be because of the profiler agent being call by the mm.cfg

    so what can cause  flash builder to editing the mm.cfg in document and setting/username/ folder and using the one in the home path?

     

    i hope someone will find and answer to this question.

     
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  • Currently Being Moderated
    Aug 6, 2010 4:15 AM   in reply to sebastiensb

    A related bug to sebastiensb's issue seems to be this: http://bugs.adobe.com/jira/browse/FB-19102

     

    Can you see the similarities here ?

     

    Just to confirm, you were able to work before without any changes with 10.0 but not with 10.1 ?

     

    +Anand

     
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  • Currently Being Moderated
    Aug 6, 2010 8:08 AM   in reply to Anand Gaurav

    the profiler work fine when i use flash 10.0 and stop after switching on 10.1

     
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  • Currently Being Moderated
    Aug 22, 2010 8:49 AM   in reply to Anand Gaurav

    Quote:

         "A related bug to sebastiensb's issue seems to be this: http://bugs.adobe.com/jira/browse/FB-19102

         Can you see the similarities here ?"

     

    I could not see similarities in my case. My  desktop is set to default location:

    "%USERPROFILE%\Desktop" in registry.

    Still cannot profile in 10.1 (see my posts above for details)

     
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  • Currently Being Moderated
    Aug 23, 2010 2:28 AM   in reply to Flashbabaika

    Flashbabaika,

    I was completely unable to reproduce the issue despite several attempts. The problem is the reason for this issue seems to just elude me. Can you list down your system details specially if some special configuring related to network is done on your system ? e.g. dual network cards etc ?

     
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  • Currently Being Moderated
    Aug 24, 2010 12:49 AM   in reply to Anand Gaurav

    Below are the details of what i'm being experiencing:

     

    Issue:

    1. no flashlog.txt generated when running application in flash player 10.1* debugger in both IE and FF/Chrome.

    2. I can see that when I heat profile, mm.cfg gets edited with apropriate line that is path to profile agent.

    3. Also if there are exception, they are thrown in all the browsers, so I definitely have debugger version.

    4. Finally, when trying to profile the error "Unable to connect to application to fetch profile data...".

     

    Configurations:

    1. my profiler agent folder path  is in trusted location in "Global Security Settings panel".

    2. I've tried also to cancel this configuration, still get the same profiler error.

    3. my computer is in the domain but no special configurations, i.e.: mm.cfg is in local users folder "C:\Documents and Settings\[my user name]". My  desktop is set to default location: "%USERPROFILE%\Desktop" in registry.

    4. My system has only one network adapter that is configured by DHCP, i.e.: default configuration.

    5. My system was upgraded to SP3 just to check if it solves the problem, but with no results as you can understand

     

    System: Win XP SP3

    Player Version: WIN 10,1,53,64

    Debug: YES

     

    Rolling back to Flashplayer 10.45.2 soves the problem!!!

     
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  • Currently Being Moderated
    Aug 25, 2010 7:38 AM   in reply to Lemtz

    Had the problem fixed with 10.1 for about a month with statically setting the ip to 127.0.0.1, however now we're back to a point of failure it seems.  Previously only IE would work and now IE is failing as are all other browsers.

     

    This is absolutely an insane problem.  We have no other choice than to use 10.1 for our project and therefore we're hamstrung right now from having this problem. 

     

    Adobe Flash Builder team, will you please step up here and help us all out?  We are really tired of having this unresolved and it should be embarrassing that it is not an isolated issue.

     
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  • Currently Being Moderated
    Aug 25, 2010 8:35 AM   in reply to Lemtz

    Um, Adobe Support (Tiers 1, 2 and 3) this is way out of hand: http://www.golen.net/blog/2010/08/16/adobe-worst-customer-support-ever

     
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