Same with me... and

ESPN3 where i was watching all the World Cup matche

s before downloading 10.1...now...NOTHING!!! Even

worse, I call for help after reading forums and trying everythi

ng written for over a week and a half...and even spent "2" hours talking to tech support, who "even when they now its problems with its own software, tried to do nothing untill i payed them $39.00 !!! they finally broke down and said they would help me, took control of my computer, and, after over another 45 minutes and my cordless phone battery they couldnt figure it out and stuck to thier guns that I would have to pay to fix thier broken software!!!! PROPOSTERUS!! I have had it with the way this company does not take responsibility for thier products and trys to profit on "free" software that has put tens of thousands of Adobe products users without functioning equipment on thier computer! If Adobe did not hold a "monopoly" on flashplayers I would go elsewhere. I have read all over on every forum and everyone attached to Adobe says "we are still working on a fix to the problem" Why put out untested software, then ask for $$$ from the disgruntled users to fix it??? Totally immoral and unethical... I am so, so, so upset and wish I could watch the world cup!!!! I missed USA's win and the last week of games due to Adobes faulty software.

Hi Frank, If you would start a thread and list your computer info, OS/browser versions, etc, it would be easier to help you.

It appears that there are various problems after updating to 10.1, not just one. As a result, several different settings, etc need to be looked at. It gets confusing when trying to help more than one person on a thread.

On ESPN, I know someone a couple of weeks ago was having a problem, will try to find the thread. I read so many threads, that I can't even remember if he found a solution, but will look.

Thanks,

eidnolb

Hi Frank,

  One thing, especially with this 10.1, changes have been made from the vs 10.0. Then the problem can be several and the main thing in my opinion is that troubleshooting is a constant exercise. So one that helps must continue to learn the new changes and how they now work with computers that also change, updates from MS, and the other various programs.

Unless a person works with Flash Player almost everyday, then they miss important things to check for. I learn something new almost everyday:-) Then try to add that to my list of what to check for.

Hope you get your thread started, after a late supper, I'll check for the ESPN thread.

Thanks,

eidnolb

It all comes down to "WHY" is it me doing all the work? And Adobe doing nothing, and also trying to get people to (PAY$$$) for the answer???  Thanks! F.P.Moynihan

Hi eidnolb, I was curious if you have found any answers to this problem or actually helped someone fix the problem? If so can you let me know please? It is happening on ESPN3 also (*Thats where I first noticed it.) Hulu & Fancast seem not to be affected, but I do not know if those sites use Adobe Flashplayer.  Thanks!

Hi Frank, haven't got to that ESPN thread yet. Trying to catch up:-) Had Phone calls.

Thanks,

e/

Hi maps, glad you clarified that. We have some work to do. Right now, don't do anything else regarding Flash Player. I'll give you the instructions step by step so hopefully you will have a clean Uninstall and clean Install. First though, I need to know what Anti-Virus program you have and does it have a Firewall. If not, do you use any Firewall other than Windows Firewall?

Next, go to Tools, Internet Options, click on the Security Tab and set it to Medium for the Internet Zone.

Take a look at your system tray for any messenger services or applications that use Flash and (don't do this now) and know how to Disable them.

Also, I dont' see where you mentioned what version of IE you are using? Sounds like IE8, but not sure.

Let me know on the above and then I'll post your info for you.

Thanks,

eidnolb

Hi maps, AVG is easy to disable, there are a couple of components. You set your Security to Medium, right?

Now don't do this now, but when it is listed in the steps. You will Open the AVG User Interface & double click on the Resident Shield and Un-tick the option Resident Shield Active. Save the changes. Then Open the AVG user Interface, and double click on the LinkScanner. Un-tick the Option EnableAVG Search-Shield and the Enable Active Surf-Shield. Save the changes.

I'll post back your instructions in a minute.

eidnolb

I have the exact opposite problem. Videos work fine on YouTube, but not on other sites. not ev

en YouTube videos will show on other websites.

Hi maps, I must say I don't understand exactly how the Flash files for IE are in the Sys32 location and then the Flash files

for FF are in the SysWOW64 location either. Then the latter have Flash files for IE and FF. I just have not seen this before.

Like you, I would have thought the Uninstaller would have removed them all but I don't understand how it works either.

I worked with a person that had partitioned his hard drive and had IE6 + files on one partition and had IE8 + files on the other. That was new to me then. But as I recall he Installed Flash Player on the IE8, but forgot to Install it on the IE6.

When you built your system, how exactly did you partition the hard drive? What is on each partition?

I may review the records of that person and see how he handled that IE8/IE6 situation. Also I may ask Pat, the other helper on the forum about this. He is much better at these types of technical situations than I am.

Did I instruct you to update Flash Player for IE? I don't remember doing that. However, we need to resolve these Flash Player files that are Installed in two separate locations.

As I said, this is all new territory for me and I'm sure you weren't aware of this either, until checking. If you have any info that would shed light on this, please comment.

Will get back to you after I check that other mentioned situation.

Thanks,

eidnolb

Hi maps, Well let's try to deal with what we do know. You have just one drive and that is C. We have old IE Flash files in the system32 folder. We have FF AND IE Flash files in the sysWOW folder. Now, in each of those folders there are Uninstall files. In the sys32 folder, it is the uninstfl.exe. In the sysWOW folder it is the FlashUtil10h_activeX. Both of these when double clicked should Uninstall the files.

********************************************************************** **************************

Now, instead of doing that, you could put the Uninstaller on your Desktop, Close all browsers and Use IE to Run the Uninstaller. I would Reboot and then Reboot again.

Then Use FF, close all browsers and Run the Uninstaller. I would also Reboot and then Reboot again.

Then check the sys32 folder and the sysWOW folder and see if they have been Removed. By Uninstalling this way, it may remove both FF & IE files. Then once all of the Flash files are removed we know how to Install:-)

Oh, it took me an hour, but I found that info. The person had a C drive with IE8 with Flash Player and an E drive with IE6. Different than your situation.

Let me know what you think.

eidnolb

Hi maps, yes I have the previous contents of the Flash files, sys32 and sysWOW. Now granted, the IE files are the same.

However your Flash files for FF are correct. Now check for that SWF vs 10.1.53.64 plug-in and make sure it is enabled. If it is then your Flash Player for FF should be working, since the files and the SWF are correct.

We are going to have to think the Flash files for IE out and determine why they are not being removed. I recall reading possibly about a different Uninstaller needed because those Flash files are so old. I'll need to search that out and ask Pat about that. There was a change and I need to find the article on it. I think this may be the issue. Don't do anything further until I find out about that.

Are you able to use FF now?

Don't forget to check for that SWF.

Let me know.

Thanks,

eidnolb