Hi.

Searched internet everywhere; no one seems to have solved it. I'll try again.

The problem:

While trying to place a 3.8 MB PSD file into my open 10.9 MB Ai file, I recieve this prompt:

"VersionCueUI.DLL

The application ran out of virtual memory. Please close some windows to free memory." (with Retry and Cancel buttons)

My system:

Windows Vista Home Premium

HP HDX16 Notebook PC

Intel Core 2 Duo CPU   P7550 @ 2.26 GHz   2.27 GHz

RAM: 4.00 GB

64-bit Operating System

have about 329 GB free of 455 GB on C:

have about 1.72 GB free of 9.85 GB on RECOVERY D:

have about 458 GB free of 465 GB on FreeAgent (External) Drive F:

What I tried:

-all variations of customizing initial and maximum paging file size

-all variations of changing Ai's preferences for primary and secondary scratch disks (and restarting Ai & or CPU)

-closing all other applications

-deleting browsing history and cookies

-doing "open disk clean-up for all users " (only one user -myself)

What happened:

-I was able to place the file (as an embedded file; "link" was unchecked) with these settings:

     -Virtual Memory: checkmarked "automatically manage paging file size for all drives"

          Which meant total paging file size for all drives:

                    -Min 16 MB

                    -Recommended 6138 MB

                    -Currently allocated  4392 MB

     -Ai Preferences for Scratch Discs

               Primary: C:\

               Secondary: D:\

-I was then able to work with the placed image as an embedded file:

     -I created a symbol from it, and added the symbol to the symbols panel

     -I deleted the placed image from the Ai file

     -I mapped the symbol to a 3D object (using the 3D Revolve Options "Map Art" function)

     -however, when I select "Shade Artwork" on the 3D object...

     -the symbol artwork disappears from the 3D object; it reappears when "Shade Artwork" is unselected.

-So I tried placing another PSD image (14.6 MB), to see if this would not "disappear" like the other

     -I got the same error message ("...application ran out of virtual memory...") again!

-So I tried placing the original PSD image (3.8 MB) again

     -I still got the same error message

-I tried resetting the settings that seemed to work, as well as the other things that did not seem to work:

     -Still getting same error message.

So, if you could help me out, I'd appreciate it!!!!!

Thanks