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Keishichi
Keishichi
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JVM terminated when opening a process

Jul 8, 2010 7:14 PM

I applied the add-on to LC Workbench 9.0.0.1 on Windows 7.

After launching Workbench as administrator, I got "JVM terminated" error when I open (or create) a process.

 

"JVM terminated. Exit code = -1073740940 ....." - error dialog.

 

Why is that?

 

Thx,

K7

3398 Views   10 Replies   Latest reply: Diego-Silva, Sep 2, 2010 12:34 PM
 
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  • Gary Gilchrist
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    1. Gary Gilchrist,
    Jul 8, 2010 10:23 PM   in reply to Keishichi
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    Hello,

     

    As noted in another thread we do know of a bug on Windows 7 but I did not think it resulted in a JVM terminated error. Can you try to run Workbench as Windows Administrator. That is, right click the icon in your Start menu and select "Run As Administrator".

     

    Gary.

     
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  • Keishichi
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    2. Keishichi,
    Jul 11, 2010 6:11 PM   in reply to Gary Gilchrist
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    Thanks Gary,

     

    I already tried to run Workbench as Window Administrator, but the JVM terminated error occured.

    Any other suggestion?

     

     

    K7

     
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  • Gary Gilchrist
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    3. Gary Gilchrist,
    Jul 11, 2010 7:28 PM   in reply to Keishichi
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    Sorry to hear about this. We have seen the add ons work fine with SP1 on Windows 7, but something in your environment must be related to the cause. Can you look in the Workbench Eclipse Client Log - you can find it through the Help menu in Workbench under About -> product details. Please send us any error or log messages you see around the time the JVM terminates.

     
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  • Mark Jiao
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    4. Mark Jiao,
    Jul 13, 2010 4:31 AM   in reply to Keishichi
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    We've tested this add ons with SP1 on Windows 7. We tested it again today on Windows 7 Ultimate 32 bit with following steps:

    1. install Workbench ES2 GM;

    2. apply Workbench SP1;

    3. apply Designer SP1;

    4. install this add ons;

    5. create a process.

    We tested it with a Windows Standard user. No JVM error was found.

     

    Is there any difference between your environment and ours?

    That will help us to find the root cause. Thanks.

     
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  • Keishichi
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    5. Keishichi,
    Jul 14, 2010 1:44 AM   in reply to Gary Gilchrist
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    This is the error log when JVM termination occurs.

     

    !ENTRY com.adobe.ide.singlesignon 1 1 2010-07-14 17:42:08.511
!MESSAGE User 'administrator' logged in to server 'k7es2mcry' (hostname: 'k7es2mcry')
!SESSION 2010-07-14 17:42:33.835 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.6.0_14
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=ja_JP
Framework arguments:  #Product Runtime Configuration File
Command-line arguments:  -os win32 -ws win32 -arch x86 #Product Runtime Configuration File

!ENTRY org.eclipse.core.resources 2 10035 2010-07-14 17:42:35.484
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.

!ENTRY com.adobe.ide.singlesignon 1 1 2010-07-14 17:42:36.427
!MESSAGE LiveCycle Workbench ES version '9.1.0.v201006272231'

!ENTRY org.eclipse.equinox.p2.ui.sdk 2 0 2010-07-14 17:42:39.870
!MESSAGE Could not locate the running profile instance. The eclipse.p2.data.area and eclipse.p2.profile properties may not be set correctly in this application's config.ini file.

     
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  • Keishichi
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    6. Keishichi,
    Jul 14, 2010 1:48 AM   in reply to Mark Jiao
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    Hi Mark,

     

    Yes, I'm sure I followed exact same steps you described.

     

    JRE 1.6.0_18

    Workbench 9.0.0.1.20100511.1.236086

    Designer 9.0.0.1.20100329.2.659576

     

    Only difference is OS's locale (EN or JP).

     

     

    K7

     
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  • Mark Jiao
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    7. Mark Jiao,
    Jul 14, 2010 10:36 PM   in reply to Keishichi
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    We changed to use a Japanese Windows 7 but couldn't reproduce the issue either.

     

    About the error, "Could not locate the running profile instance. The eclipse.p2.data.area and eclipse.p2.profile properties may not be set correctly in this application's config.ini file.", I googled and found some similar issues in Eclipse:

     

    https://bugs.eclipse.org/bugs/show_bug.cgi?id=221513

     

    http://www.eclipsezone.com/eclipse/forums/t116490.html

     

    Need invesigate why this occurred in Workbench.

     
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  • ChrisTrubiani
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    8. ChrisTrubiani,
    Aug 3, 2010 10:06 AM   in reply to Mark Jiao
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    I have the same JVM terminated problem on my laptop, Win 7 english locale.

    Also the same note about not finding the running profile instance in my eclipse log files. It looks like those messages only started after installing the add-ons, but I'm not 100% sure about that.

     

    Let me know if there is anything you want me to try, but I'll probably need to revert back shortly.

     
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  • Mark Jiao
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    9. Mark Jiao,
    Aug 3, 2010 8:16 PM   in reply to ChrisTrubiani
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    Thanks for the information. We have a developer looking into this issue.

     
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  • Diego-Silva
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    10. Diego-Silva,
    Sep 2, 2010 12:34 PM   in reply to Mark Jiao
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    Hello guys, any news on this issue?

     

    Diego

     
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