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Dreamweaver CS5 crashes on LiveView!

Jul 13, 2010 11:36 AM

So.. I have CS5 Master Collection. I was setting up a site for a client with Dreamweaver templates. If I ever click on LiveView my screen begins to flicker, my graphics card drivers fail (G-Force 1Gig Graphics card) and eventually my machine crashes. I wouldn't blame the graphics card, since this is the only time I have ever seen it crash.

 

I just built this monster computer.. i7 chip, 6gigs of RAM, Windows 7 Professional, 2 1TB drives in a RAID array.

 

This and many other crashes I've been reading about in recent days at other sites is making me concerned about CS5's general stability.

 

Anyone else having similar problems? Is this "fixed" in the new patch?

 
Replies
  • Currently Being Moderated
    Jul 13, 2010 11:54 AM   in reply to mediaBrian

    Check your crash log files. What do they say? From what you're describing, to me it sounds like failing hardware (my hunch would be a bad or failing capacitor on your graphics card). But I don't know for sure. It could potentially be the way Dreamweaver calls up webkit for LiveView which triggers a bug on the graphics card. Are you running the latest drivers for your graphics card?

     

    I know, I know, questioning the card...but with what you've described, it seems the most likely link to your issues.

     
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    Jul 19, 2010 9:14 AM   in reply to mediaBrian

    I have a similar problem but I'm on an iMac running OS 10.6.4 and only Dreamweaver crashes, not the whole computer. LiveView is completely unusable for me. It's not worked once since I installed CS5 (I have design premium, btw). I feel like I must be missing something. Is there a fix or patch I've overlooked?

     

    EDIT: Same thing happens in CSS Inspect, too.

     
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  • Currently Being Moderated
    Oct 8, 2010 2:45 PM   in reply to PickleMania

    Hi, Dreamweaver CS5 crashes each time I try LiveView also. Haven't figured out why.

     
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    Oct 8, 2010 3:16 PM   in reply to mapsource

    Had that during the beta. What solved it - if I remember correctly - was to totally deinstall DWCS5 with the uninstaller and reinstall from scratch. We never found out what caused it.

     
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    Oct 8, 2010 3:29 PM   in reply to Nini Tjäder

    Do you think it could be because I'm using the free download Trial Version of Dreamweaver? (It hasn't expired yet though.)

     
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  • Currently Being Moderated
    Feb 1, 2011 4:59 AM   in reply to PickleMania

    Hi, using imac running OS 10.6.6. Dreamweaver CS5 kept crashing as soon as i clicked on live view or live code. But only when connected to the internet.

    Adobe and Apple thought there was a conflict of software. After uninstalling software one by one I found it was the HP software either drivers or free HP photo app. I did a basic reinstall , no extras, like customer updates or photo software. Now dreamweaver works fine.

    I hope this helps someone because it drove me nuts!!

     
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  • Currently Being Moderated
    Mar 15, 2011 11:30 PM   in reply to Dreamerz123

    I had the exact same problem - iMac running 10.6.6. Dreamweaver CS5 had run with no issues then started crashing when any of the "live" functions were selected - live view, live code or inspect.

     

    I had been pulling my hair out then stumbled upon your reply to the posting here Dreamerz123.

     

    It then dawned on me that I had recently performed an update on my HP printer software and had mistakenly allowed the update to also install this photo editing or viewing software. I had intended to uninstall it but got sidetracked.

     

    Anyway to cut a long story short - I unistalled the software, rebooted my mac, opened dreamweaver, loaded a file I'd been working on, hit live view and voilà - working again

     

    So I can confirm that there is a software conflict between the free photo viewing/editing software HP offer (sorry I can't recall it's exact name) and Dreamweaver CS5.

     
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  • Currently Being Moderated
    May 5, 2011 1:38 AM   in reply to Jiddin

    I have the same problem.

     

    I tried uninstalling all my HP software, reinstalling Dreamweaver, rebooting but nothing helps. The problem remains......

     
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    May 5, 2011 1:56 AM   in reply to Erik _W

    And did you remove old preferences files, caches etc AND do all the updates to urrent version? And restart your machine BEFORE reinstalling and after reinstall and updating.

     
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    May 5, 2011 4:35 AM   in reply to Nini Tjäder

    Yes, I belive I did.

     

    Thank you for your suggestions.

     
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  • Currently Being Moderated
    May 17, 2011 5:24 AM   in reply to mediaBrian

    I´m having the same problem, I can´t use any of the "live" functions. If I click any of the buttons Dreamweaver crasches. Help me out, please!

     
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  • Currently Being Moderated
    Jun 19, 2011 2:02 AM   in reply to Dreamerz123

    Thanks Dreamez123.

    My Dreamweaver was crashing because of Live View.

    As suggested I uninstalled "HP photo creations" on the MacBook Pro with AppZapper.

    I did not reboot.

    And voila, Live View is working without a problem!!!!

     
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    Jul 8, 2011 7:09 PM   in reply to Dreamerz123

    Thank you Dreamerz 123, really, really pleased I stumbled upon your fix...My findings were also that it's the software HP Photo Creations that cause Dreamweaver Live View or Live code to crash the entire program.

    Well spotted

    Thanks

     
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  • Currently Being Moderated
    Jul 15, 2011 10:33 PM   in reply to mediaBrian

    Hello folks,

     

    I also had this problem and the "HP photo creations" app is the evil monster here.

     

    I uninstalled "HP photo creations" using AppDelete and my problem is solved.

    I did not have to reboot!

     

    Thanks to everyone here that recommended to do this!

     
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    Jul 18, 2011 8:45 AM   in reply to mediaBrian

    Thank you so much for the suggestion, it worked and gives me great pleasure that these discussions helps out a lot. And also its not only me but other also having the same problem.

    Thanks

     
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    Sep 8, 2011 3:27 PM   in reply to mediaBrian

    I can confirm this problem occurs on MacOS 10.6.8 with DW CS5.5.  The problem was fixed in my case by removing HP Photo Creations.  I did not reboot the machine, but I did restart DW.  Live View and Inspect now work fine!

     

    Jim Connolly

     

     
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  • Currently Being Moderated
    Sep 26, 2011 11:12 PM   in reply to mediaBrian

    So happy - I finally found others that were having the same issue - any of the live view features made Dreamweaver crash on my system - I have Lion but has been doign thiis before I upgraded to LIon....

     

    I uninstalled HP Photo Creation App and without even having to reboot - loaded a php page into Dreamweaver and finally I see what live view is supposed to do!  It works!   Thanks so much!!

     

    Adobe really should post this in known issues would help a lot of people - anyone with an HP Printer - I just got one a few months ago when i bought a new macbook pro at the apple store.  They gave me this HP Wireless printer at a good discount to go with the new purchase.  The software installs when setting it up.  .......

     
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  • Currently Being Moderated
    Oct 9, 2011 11:51 AM   in reply to mediaBrian

    I don't have HP Photo Creations and my DW CS5 crashes on liveview.

     
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  • Currently Being Moderated
    Dec 12, 2011 7:34 PM   in reply to mediaBrian

    Actual solution from http://kb2.adobe.com/cps/914/cpsid_91421.html

    Disable the RocketEngine plug-in.

    The RocketEngine plug-in is included with HP Photo Creations. To disable this plug-in:

    1. In the Finder, navigate to
      /Users/Your User Name/Library/Internet Plug-Ins
    2. Move or delete the RocketEngine.plugin alias file.
    3. Restart Dreamweaver for the change to take effect.
     
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  • Currently Being Moderated
    Jan 21, 2012 5:04 PM   in reply to mediaBrian

    My CS5.5 Version just recently started crashing when switching to Live View.  I have no HP software on my system, and can find no reference to the Rocket Engine plugin as reported. 

     

    I removed all of my internet plugins to a separate location, then tried again, and there was still no resolution.

     

    I noticed that there are several here that have the same issue even where there is no Rocket Engine plugin.

     

    It would be nice if Adobe would fix this once and for all.

     
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    Jan 22, 2012 11:19 AM   in reply to dynoputer

    I think the Live View crash was resolved those people who upgraded to Lion by doing an Apple system update to 10.7.2. We had a separate thread regarding this issue, and both of us had the issue solved with this update.

     
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  • Currently Being Moderated
    Jan 22, 2012 11:59 AM   in reply to Chesley_LA

    Chesley - I am at 10.7.2 and am still expiencing the crash. It was working fine, but has recently started crashing for some reason. I had installed a couple of new progams recently, so I went back and removed those from the system, but that didn't change anything.

     

    FWIW - It seems to be crashing on some PHP-coded sites. When I load a pure HTML site up and work on it, it seems fine.  Some PHP sites seem to be just fine also. Almost all of my PHP sites have some significant JS/jQuery things in them also.  On those that DO crash, I get a warning message just above the workspace that says "An unknown error occurred while discovering dynamically-related files" Since it's "unknown" obviously I can't fix it. If anyone that provide me a methodology for THAT I'd be appreciative.

     
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    Jan 22, 2012 12:47 PM   in reply to dynoputer

    Did you try using AppCleaner to uninstall the apps you added that started the crash? It's a pretty decent app and worth purchasing.

     

    As for the second error. YEP! Very familiar with that one as well. I've actually started to get so sick of Dreamweaver that I use a mixture of DW and Stylizer for my CSS coding.

     
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  • Currently Being Moderated
    Jan 22, 2012 2:45 PM   in reply to Chesley_LA

    Yep I used App Cleaner to delete those two apps, but I don't think that was it.

    I've confirmed that Live View works just fine with straight HTML sites, and it works just fine on a site I'm creating now, which has a lot of PHP in the pages to cut down on repetitve code.  It's definitely something that has to do with that error, but nothing to go on, I'm stumped.

     
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  • Currently Being Moderated
    Jan 23, 2012 4:56 AM   in reply to dynoputer

    Just a follow up on this issue. I started noticing that other sites were just fine and began to wonder if I had possibly made an error just on that particular project.  A very close examination showed that in the site setup for the localhost, I had forgotten a second slash for my Web URL path. So instead of http://localhost/domain/,  I had errantly entered http:/localhost/domain.   Once I put in the extra / everything worked fine.  I apologize for any inconvenience from everyone, but report this just in case anyone else has a similar problem.

     
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    Feb 23, 2012 5:03 PM   in reply to mikerigel

    Removing HP Photo Creations did it for me... Thanks!

     
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    Mar 4, 2012 8:34 PM   in reply to mediaBrian

    IM HAVING THIS PROBLEM..but i dont have any hp photo crap and i dont have any internet plugins.

     

    its odd, live view works, until i try to go to safari or preview my site live in safari....live view, by itself works, but do much of anything in live view and dreamweavers going to crash. i will say at least i can use it to check stuff, but id like to work in live view...

     

    22" iMac, quad i5, 12gigs ram.

     
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  • Currently Being Moderated
    Jan 28, 2013 5:28 PM   in reply to mediaBrian

    I was having this problem.  I just updated HP Photo Creations and Live View works now without rebooting.  Apparently HP included a fix in their latest update.

     
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