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Flash CS5 Windows 7 64-bits problem

Jul 24, 2010 5:12 PM

Hello and thank you for reading my problem and trying to help. I actually have a Windows 7 Home Premium 64-bits. So I've downloaded, extracted and installed Flash correctly. When I try to open the software, on the loading screen, the loading slows down on fonts and when building workspace a window appears and flash just freezes. I've tried running as an administrator, compatibility mode, yet nothing seems to work. When i checked out the folder, I found error logs. They are all the same, here's the content of one:


# A fatal error has been detected by the Java Runtime Environment:


#  Internal Error (exceptions.cpp:364), pid=4672, tid=4664

#  Error: ExceptionMark destructor expects no pending exceptions


# JRE version: 6.0_18-b07

# Java VM: Java HotSpot(TM) Client VM (16.0-b13 mixed mode windows-x86 )

# If you would like to submit a bug report, please visit:




---------------  T H R E A D  ---------------


Current thread (0x181af000):  JavaThread "main" [_thread_in_vm, id=4664, stack(0x00090000,0x00190000)]


Stack: [0x00090000,0x00190000],  sp=0x0018e90c,  free space=3fa0018e91ck

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C  0x185c4000

C  0x18471cc8

C  0x1847c998

C  0x1844685f

C  0x184469e2

C  0x18446a5a

C  0x184460f0

C  0x18592395

C  0x18592acd

C  0x18592e85

C  0x18592ea6

C  0x184ef947

C  0x6d3317f8

j  java.lang.ClassLoader.findBootstrapClass(Ljava/lang/String;)Ljava/lan g/Class;+0

j  java.lang.ClassLoader.findBootstrapClassOrNull(Ljava/lang/String;)Lja va/lang/Class;+12

j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class; +32

j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class; +23

j  sun.misc.Launcher$AppClassLoader.loadClass(Ljava/lang/String;Z)Ljava/ lang/Class;+41

j  java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;+ 3

v  ~StubRoutines::call_stub

C  0x184c072c

C  0x1854fd51

C  0x184c08f7

C  0x184c09ea

C  0x185925a8

C  0x18592acd

C  0x18592e85

C  0x18592ecb

C  0x184e7663

C  0x184c90a5


Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j  java.lang.ClassLoader.findBootstrapClass(Ljava/lang/String;)Ljava/lan g/Class;+0

j  java.lang.ClassLoader.findBootstrapClassOrNull(Ljava/lang/String;)Lja va/lang/Class;+12

j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class; +32

j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class; +23

j  sun.misc.Launcher$AppClassLoader.loadClass(Ljava/lang/String;Z)Ljava/ lang/Class;+41

j  java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;+ 3

v  ~StubRoutines::call_stub


---------------  P R O C E S S  ---------------


Java Threads: ( => current thread )

  0x26e08c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1132, stack(0x27180000,0x27280000)]

  0x1818fc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4636, stack(0x27040000,0x27140000)]

  0x1818c800 JavaThread "Attach Listener" daemon [_thread_blocked, id=3864, stack(0x26d00000,0x26e00000)]

  0x18189400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4528, stack(0x26bc0000,0x26cc0000)]

  0x18137400 JavaThread "Finalizer" daemon [_thread_blocked, id=2404, stack(0x26a80000,0x26b80000)]

  0x18136000 JavaThread "Reference Handler" daemon [_thread_blocked, id=4568, stack(0x26940000,0x26a40000)]

=>0x181af000 JavaThread "main" [_thread_in_vm, id=4664, stack(0x00090000,0x00190000)]


Other Threads:

  0x1812fc00 VMThread [stack: 0x26800000,0x26900000] [id=3948]

  0x26e26400 WatcherThread [stack: 0x272c0000,0x273c0000] [id=3288]


VM state:not at safepoint (normal execution)


VM Mutex/Monitor currently owned by a thread: None



def new generation   total 4928K, used 192K [0x1a6f0000, 0x1ac40000, 0x1d190000)

  eden space 4416K,   4% used [0x1a6f0000, 0x1a720370, 0x1ab40000)

  from space 512K,   0% used [0x1ab40000, 0x1ab40000, 0x1abc0000)

  to   space 512K,   0% used [0x1abc0000, 0x1abc0000, 0x1ac40000)

tenured generation   total 10944K, used 0K [0x1d190000, 0x1dc40000, 0x226f0000)

   the space 10944K,   0% used [0x1d190000, 0x1d190000, 0x1d190200, 0x1dc40000)

compacting perm gen  total 12288K, used 1484K [0x226f0000, 0x232f0000, 0x266f0000)

   the space 12288K,  12% used [0x226f0000, 0x22863288, 0x22863400, 0x232f0000)

No shared spaces configured.


Dynamic libraries:

0x00400000 - 0x01d97000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\Flash.exe

0x77510000 - 0x77690000 C:\Windows\SysWOW64\ntdll.dll

0x76470000 - 0x76570000 C:\Windows\syswow64\kernel32.dll

0x762c0000 - 0x76306000 C:\Windows\syswow64\KERNELBASE.dll

0x6c7c0000 - 0x6c8a6000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\amtlib.dll

0x76570000 - 0x76670000 C:\Windows\syswow64\USER32.dll

0x75140000 - 0x751d0000 C:\Windows\syswow64\GDI32.dll

0x76880000 - 0x7688a000 C:\Windows\syswow64\LPK.dll

0x751d0000 - 0x7526d000 C:\Windows\syswow64\USP10.dll

0x76c80000 - 0x76d2c000 C:\Windows\syswow64\msvcrt.dll

0x760e0000 - 0x76180000 C:\Windows\syswow64\ADVAPI32.dll

0x76ae0000 - 0x76af9000 C:\Windows\SysWOW64\sechost.dll

0x76b90000 - 0x76c80000 C:\Windows\syswow64\RPCRT4.dll

0x75080000 - 0x750e0000 C:\Windows\syswow64\SspiCli.dll

0x75070000 - 0x7507c000 C:\Windows\syswow64\CRYPTBASE.dll

0x75340000 - 0x75f89000 C:\Windows\syswow64\SHELL32.dll

0x76680000 - 0x766d7000 C:\Windows\syswow64\SHLWAPI.dll

0x76020000 - 0x7609b000 C:\Windows\syswow64\COMDLG32.dll

0x71ed0000 - 0x7206e000 C:\Windows\WinSxS\ df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll

0x74dc0000 - 0x74dc9000 C:\Windows\system32\VERSION.dll

0x733c0000 - 0x733f2000 C:\Windows\system32\WINMM.dll

0x74b60000 - 0x74b79000 C:\Windows\system32\AVIFIL32.dll

0x76970000 - 0x76acc000 C:\Windows\syswow64\ole32.dll

0x72840000 - 0x72854000 C:\Windows\system32\MSACM32.dll

0x724a0000 - 0x724c1000 C:\Windows\system32\MSVFW32.dll

0x76ad0000 - 0x76ad5000 C:\Windows\syswow64\PSAPI.DLL

0x750e0000 - 0x75140000 C:\Windows\syswow64\IMM32.dll

0x75270000 - 0x7533c000 C:\Windows\syswow64\MSCTF.dll

0x76430000 - 0x76465000 C:\Windows\syswow64\WS2_32.dll

0x76670000 - 0x76676000 C:\Windows\syswow64\NSI.dll

0x10000000 - 0x10028000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\PFF.dll

0x73960000 - 0x73a03000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.49 26_none_508ed732bcbc0e5a\MSVCR90.dll

0x12000000 - 0x121cb000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\xerces-c_2_6.dll

0x72ee0000 - 0x72f7b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.49 27_none_d08a205e442db5b5\MSVCR80.dll

0x00250000 - 0x0025e000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_threads.dll

0x00270000 - 0x0027f000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_date_time.dll

0x738d0000 - 0x7395e000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.49 26_none_508ed732bcbc0e5a\MSVCP90.dll

0x00290000 - 0x00297000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_system.dll

0x32100000 - 0x321ca000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\Workspace.dll

0x745a0000 - 0x74730000 C:\Windows\WinSxS\ 600.16385_none_72fc7cbf861225ca\gdiplus.dll

0x01da0000 - 0x01f00000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\dvacore.dll

0x76890000 - 0x7691f000 C:\Windows\syswow64\OLEAUT32.dll

0x022a0000 - 0x025f2000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\dvaui.dll

0x6c660000 - 0x6c7b4000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AdobeOwl.dll

0x71080000 - 0x71421000 C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.41 48_none_4bf5400abf9d60b7\mfc90u.dll

0x73400000 - 0x73405000 C:\Windows\system32\MSIMG32.dll

0x002f0000 - 0x00388000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\FlashIK.dll

0x02600000 - 0x028fa000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\dvaadameve.dll

0x003b0000 - 0x003c2000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_signals.dll

0x003e0000 - 0x003f4000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_filesystem.dll

0x01fe0000 - 0x02068000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_regex.dll

0x01f20000 - 0x01f37000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AlcidDLL.dll

0x02900000 - 0x03013000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\aflame.dll

0x03020000 - 0x0321a000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\aflamingo.dll

0x03220000 - 0x033c1000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AdobeLinguistic.dll

0x715e0000 - 0x715fe000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\ahclient.dll

0x76330000 - 0x76424000 C:\Windows\syswow64\WININET.dll

0x760a0000 - 0x760a3000 C:\Windows\syswow64\Normaliz.dll

0x76180000 - 0x762b5000 C:\Windows\syswow64\urlmon.dll

0x76ff0000 - 0x7710c000 C:\Windows\syswow64\CRYPT32.dll

0x774e0000 - 0x774ec000 C:\Windows\syswow64\MSASN1.dll

0x76df0000 - 0x76fe9000 C:\Windows\syswow64\iertutil.dll

0x020a0000 - 0x020f6000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\LogSession.dll

0x766e0000 - 0x7687d000 C:\Windows\syswow64\SETUPAPI.dll

0x76d30000 - 0x76d57000 C:\Windows\syswow64\CFGMGR32.dll

0x76310000 - 0x76322000 C:\Windows\syswow64\DEVOBJ.dll

0x74b40000 - 0x74b49000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\adbeape.dll

0x73040000 - 0x7308b000 C:\Windows\system32\apphelp.dll

0x6c5d0000 - 0x6c65c000 C:\Windows\AppPatch\AcLayers.dll

0x737a0000 - 0x737b7000 C:\Windows\system32\USERENV.dll

0x73790000 - 0x7379b000 C:\Windows\system32\profapi.dll

0x72f80000 - 0x72fd1000 C:\Windows\system32\WINSPOOL.DRV

0x6c5b0000 - 0x6c5c2000 C:\Windows\system32\MPR.dll

0x6c390000 - 0x6c5a8000 C:\Windows\AppPatch\AcGenral.DLL

0x73410000 - 0x73490000 C:\Windows\system32\UxTheme.dll

0x747d0000 - 0x747df000 C:\Windows\system32\samcli.dll

0x731f0000 - 0x731f3000 C:\Windows\system32\sfc.dll

0x72690000 - 0x7269d000 C:\Windows\system32\sfc_os.DLL

0x72260000 - 0x72273000 C:\Windows\system32\dwmapi.dll

0x6c130000 - 0x6c389000 C:\Windows\AppPatch\AcXtrnal.DLL

0x71c10000 - 0x71c16000 C:\Windows\system32\SHUNIMPL.DLL

0x715d0000 - 0x715dd000 C:\Windows\system32\SortServer2003Compat.dll

0x73250000 - 0x7325f000 C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729 .4148_none_4973eb1d754a9dc9\MFC90FRA.DLL

0x6c010000 - 0x6c124000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\amtservices.dll

0x74de0000 - 0x74dfc000 C:\Windows\system32\IPHLPAPI.DLL

0x74dd0000 - 0x74dd7000 C:\Windows\system32\WINNSI.DLL

0x736c0000 - 0x73718000 C:\Windows\system32\WINHTTP.dll

0x73670000 - 0x736bf000 C:\Windows\system32\webio.dll

0x6bfa0000 - 0x6c00a000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\adobe_caps.dll

0x76b00000 - 0x76b83000 C:\Windows\syswow64\CLBCatQ.DLL

0x73090000 - 0x73185000 C:\Windows\system32\propsys.dll

0x73760000 - 0x73781000 C:\Windows\system32\ntmarta.dll

0x76920000 - 0x76965000 C:\Windows\syswow64\WLDAP32.dll

0x05820000 - 0x05840000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\asneu.dll

0x06b20000 - 0x08069000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\fr_FR\Configuration\FlashResources.dll

0x73490000 - 0x734cc000 C:\Windows\system32\OLEACC.dll

0x06180000 - 0x06210000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AdobePIP.dll

0x749c0000 - 0x74aa7000 C:\Windows\system32\ddraw.dll

0x74d30000 - 0x74d36000 C:\Windows\system32\DCIMAN32.dll

0x72290000 - 0x72453000 C:\Windows\system32\D3D9.DLL

0x72280000 - 0x72286000 C:\Windows\system32\d3d8thk.dll

0x6b0e0000 - 0x6b685000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\Common\Configuration\authplay.dll

0x74520000 - 0x74592000 C:\Windows\system32\DSOUND.dll

0x74880000 - 0x748a5000 C:\Windows\system32\POWRPROF.dll

0x71600000 - 0x71679000 C:\Windows\system32\mscms.dll

0x6d980000 - 0x6da6b000 C:\Windows\system32\dbghelp.dll

0x731c0000 - 0x731ee000 C:\Windows\system32\mlang.dll

0x74bf0000 - 0x74ceb000 C:\Windows\system32\WindowsCodecs.dll

0x72070000 - 0x721a2000 C:\Windows\System32\msxml3.dll

0x729d0000 - 0x72a09000 C:\Windows\system32\MMDevAPI.DLL

0x72ae0000 - 0x72ae8000 C:\Windows\system32\serwvdrv.dll

0x72ad0000 - 0x72ad8000 C:\Windows\system32\umdmxfrm.dll

0x729a0000 - 0x729d0000 C:\Windows\system32\wdmaud.drv

0x72990000 - 0x72994000 C:\Windows\system32\ksuser.dll

0x72980000 - 0x72987000 C:\Windows\system32\AVRT.dll

0x72860000 - 0x72868000 C:\Windows\system32\msacm32.drv

0x72830000 - 0x72837000 C:\Windows\system32\midimap.dll

0x6bf70000 - 0x6bf8b000 C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll

0x74850000 - 0x7487e000 C:\Windows\System32\shdocvw.dll

0x71c20000 - 0x71c8f000 C:\Windows\system32\ntshrui.dll

0x735e0000 - 0x735f9000 C:\Windows\system32\srvcli.dll

0x74800000 - 0x7480b000 C:\Windows\system32\cscapi.dll

0x747f0000 - 0x747fa000 C:\Windows\system32\slc.dll

0x74d70000 - 0x74d86000 C:\Windows\system32\CRYPTSP.dll

0x73830000 - 0x7386b000 C:\Windows\system32\rsaenh.dll

0x733b0000 - 0x733be000 C:\Windows\system32\RpcRtRemote.dll

0x6bf20000 - 0x6bf69000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\BIB.dll

0x6bee0000 - 0x6bf20000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\BIBUtils.dll


VM Arguments:

jvm_args: -Djava.library.path=C:\ProgramData\Adobe\CS5\jre\bin -Djava.Home=C:\ProgramData\Adobe\CS5\jre -Xbootclasspath/a:;C:\Program Files (x86)\Java\jre6\bin\javaw.exe -Djava.awt.headless=true -Xmx128m

java_command: <unknown>

Launcher Type: generic


Environment Variables:


CLASSPATH=C:\Program Files (x86)\Java\jre6\bin\javaw.exe

PATH=C:\ProgramData\Adobe\CS5\jre\bin;C:\Program Files (x86)\Macromedia\Flash 8\;C:\Program Files (x86)\PC Connectivity Solution\;c:\devkitPro\msys\bin;C:\Windows\system32;C:\Windows;C:\Win dows\System32\Wbem;C:\Program Files (x86)\CyberLink\Power2Go\;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files (x86)\Common Files\Autodesk Shared\;C:\Program Files (x86)\Common Files\DivX Shared\;C:\Program Files (x86)\Common Files\Autodesk Shared\AdLM\R1;C:\PROGRA~2\PICC;C:\PROGRA~1\TIEDUC~1\TI-83P~1\UTILS;C :\Program Files (x86)\Microchip\MPLAB C32 Suite\bin;C:\Program Files (x86)\Microchip\MPLAB IDE\VDI;C:\Program Files (x86)\HI-TECH Software\PICC\9.70\bin;C:\Windows\system32;C:\Windows;C:\Windows\Syst em32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Csound\bin;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\TortoiseSVN\bin;C:\Program Files (x86)\TortoiseSVN\bin;C:\Program Files (x86)\Universal Extractor;C:\Program Files (x86)\Universal Extractor\bin;c:\devkitPro\devkitARM\arm-eabi\bin;C:\devkitpro\devkit ARM\bin;c:\devkitpro\msys\bin;c:\devkitpro\devkitarm;C:\devkitPro\devk itARM\libexec\gcc\arm-eabi\4.1.1;C:\Program Files (x86)\Cracklock\Bin;C:\Program Files (x86)\OpenVPN\bin;C:\Users\Malekbr\AppData\Local\Start++\LNKs;C:\User s\Malekbr\AppData\Local\Start++\CMDs



PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel




---------------  S Y S T E M  ---------------


OS: Windows XP Build 2600 Service Pack 3


CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1


Memory: 4k page, physical 4192696k(2476844k free), swap 10479180k(8629468k free)


vm_info: Java HotSpot(TM) Client VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:35:55 by "java_re" with MS VC++ 7.1 (VS2003)


time: Tue May 11 18:03:33 2010

elapsed time: 1 seconds

(I think these are from compatibility mode).


I hope the informations I gave will help figure out the problem, and thank you .

  • kglad
    72,220 posts
    Jul 21, 2002
    Currently Being Moderated
    Jul 24, 2010 5:37 PM   in reply to Malekbr

    google that error to see if anyone's dealt with that before you.


    if that fails, check your system for corrupt fonts.

    Mark as:
  • Currently Being Moderated
    Jul 25, 2010 5:54 AM   in reply to Malekbr

    erm.. do you have the 64bit Java runtime installed?

    Mark as:
  • Currently Being Moderated
    Jul 25, 2010 6:07 AM   in reply to Malekbr

    if it solves? let's see.
    Anyway here the link:

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  • Currently Being Moderated
    Jul 25, 2010 6:29 AM   in reply to Malekbr

    nol like you can't install it? or no like it doesn't work. Have you tried reinstalling flash?

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  • Currently Being Moderated
    Jul 25, 2010 9:05 AM   in reply to Malekbr

    Try loading the Windows 7 32-Bit software, rather than the 64-Bit, and try running Flash on that. I understand that Flash Player doesn't run on 64Bit Windows, so that could be the problem, though I hasten to add that's only a guess.

    Mark as:
  • kglad
    72,220 posts
    Jul 21, 2002
    Currently Being Moderated
    Jul 25, 2010 9:41 AM   in reply to Malekbr

    i have cs5 installed in a win7 64-bit system so that's not the problem.

    Mark as:
  • Currently Being Moderated
    Jul 25, 2010 11:28 AM   in reply to Malekbr

    Same here, Win7 64bit CS5 works like a charm, I can only think of this now:


    1- Remove all Adobe related software

    2- Use the cleanup script provided by adobe to remove everything CS5

    3- Check your java versions

    4- Re-install CS5

    Mark as:
  • Currently Being Moderated
    Feb 8, 2011 6:35 AM   in reply to Malekbr

    I've the self problem, identical.


    I tried to replace "C:\ProgramData\Adobe\CS5\jre" installed from CS5 installer with jre 1.6.0_23 dowloaded from, but nothing


    have somebody got other solution?


    P.S. I've already update adobe suite cs5, update the driver video, re-installed CS5 .... but nothing

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  • Currently Being Moderated
    Feb 8, 2011 7:32 AM   in reply to smacchi2008

    a possible solution is here:



    but not final solution.

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  • Currently Being Moderated
    Sep 3, 2011 12:42 PM   in reply to Malekbr



    In case some people are still trying to find a solution to this problem.

    In order to solve this I had to do the following:

    Assuming you installed the latest Java Runtime, in my case Java 1.6, you will need to uninstall it from your machine, delete the  bin and lib folders from C:\ProgramData\Adobe\CS5\jre.

    The next step google for ‘Java Runtime Environment 5.0 Update 22′.Install it and then  copy the bin and lib folders back to C:\ProgramData\Adobe\CS5\jre. After that you can go and install Java runtime 1.6 back. It’s  works with no errors now. The issue seems to be that Java 1.6 does not play nicely with Flash CS5 and CS5.5. This link helped me find the solution.



    Mark as:
  • Currently Being Moderated
    Jan 9, 2012 10:41 AM   in reply to c_style



    I came accross this thread because I was having the same error on startup after I upgraded to Flash CS 5.5, and had to use a different, but similar solution.  I hope this can help someone else that is having the same problem.  I was using Windows XP 32bit and was upgrading from CS 4 to CS 5.5. 


    After much frustration, I discovered that Flash was using the JRE at C:\Documents and Settings\All Users\Application Data\Adobe\CS5.  Look at the bottom of your error log file for this information (Classpaths and Environment Variables), it can save a lot of time and frustration.  I just copied over the installation of JRE 1.5 (mentioned in the post above) into that directory.  I tried 1.6 and 1.7, but they didn't work.  I'm not sure why CS 5.5 decided to install an independent and incompatible version of the JRE.


    Hope this helps someone!

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