Skip navigation
royow
Currently Being Moderated

Unable to set default program for .pdf

Aug 1, 2010 11:49 PM

CURRENT PROBLEM:

As show in print screen, when i attempt to set default program nth happens at all. The only way i can open any .pdf file now is by 1st opening adobe reader 9 and select the .pdf file manually

 

INITIAL STAGE OF PROBLEM:

Problem started after upgrading to windows 7 from vista. Windows 7 is able to recognise adobe reader 8 as a valid default program since it is in windows.old. Thus the default for .pdf is adobe reader 8 (it was installed in vista).

 

Subsequently, installing adobe reader 9 isof  no use as it will be ignored and windows 7 will only continue to use adobe reader 8 as the default reader when i try to open a .pdf file, unless if i manually opened adobe reader 9 and selected a .pdf file manaually

 

However, I am unable to uninstall adobe reader 8 as the "program and feature" can only identify adobe reader 9 and does not think that adobe reader 8 exists.

 

ATTEMPTs TO SOLVE:

Thus, I removed windows.old by using the disk cleanup. However, I am still unable to set adobe reader 9 as the default reader. Instead, .pdf are no longer accessible/"open-able" unless I 1st opened adobe reader 9 and then selected a .pdf manaually.

 

I've attempted reinstalling and restarting comps etc, they dun seem to help. I suspect the OS is now only able to recognise adobe reader 8 from windows.old as a valid program directory due to some registry issues since it was initally set as the default when i 1st upgraded the OS. Now that adobe reader 8 is removed, there might be some corrupted registry somewhere that needs to be set right again?

 

Really need help with this. Thanks a million.

 
Replies
  • Currently Being Moderated
    Aug 2, 2010 2:55 AM   in reply to royow

    See this post how to associate .PDF with your current Adobe Reader: http://forums.adobe.com/message/3013395#3013395

     

    P.S. does Reader 8 still show in Add/Remove Programs?

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 2, 2010 3:14 AM   in reply to royow

    royow wrote:

     

    i think the problem isnt with microsoft recognising .pdf files but rather recognising reader 9 as a valid program.

     

    I thought you were able to open Adobe Reader by itself?  Then it is a valid program.  You just have to point the file association for .PDF to Adobe Reader 9 (AcroRd32.exe).

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 2, 2010 5:50 PM   in reply to royow

    Having the EXACT same problem!

     

    I'm currently using vista, but had a system crash several months ago. I reinstalled Vista, but kept the "old" install to save my personal files. When I pulled everything out of the old install and deleted it, my .pdf files were no longer associated with a default program. Now, any attempts to set Reader as the new default have no effect. When trying to "open with" and "set default" the .exe file for reader doesn't seem to be reconizable to windows. Very annoying having to open adobe then select the file I want manually.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 2, 2010 7:51 PM   in reply to royow

    royow wrote:

     

    ... it doesnt appear as a valid "open with" choice after i used the browse option.

     

    You will have to navigate to the location where AcroRd32.exe is installed, e.g. E:\Program Files\Adobe\Reader 9.0\Reader

     

    royow wrote:

     

    do u see my print screen? maybe i should upload it to somewhere.

     

    No, it's not there.  You can use the camera icon on the forum editor to upload screenshots.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 2, 2010 11:36 PM   in reply to royow

    Ok, I did not know exactly what you did before, but your image shows it.  However, I do not know why this is happening after you selected AcroRd32.exe - that looks more like a Windows malfunction of some sort.

     

    I think that leaves you only with manually setting the file association.  Open a Command Prompt and type assoc .pdf - what is the reply you get?  If it is correctly set, it should be .pdf=AcroExch.Document


    If it is different, use this command to set it correctly

    assoc .pdf=AcroExch.Document
    
     
    |
    Mark as:
  • Currently Being Moderated
    Aug 3, 2010 1:32 AM   in reply to royow

    What happens when you expand 'Other Programs' ?

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 3, 2010 2:43 AM   in reply to royow

    Good question from Bernd in previous post - perhaps that will lead to a solution?

     

    And one more question from me: Windows Explorer | Tools | Folder Options | tab File Types: select PDF - what does it say in the Details below (Opens with) ?

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 3, 2010 6:14 PM   in reply to royow

    Unfortunately I do not have Windows 7, so I don't know what else to suggest.

     

    Except, of course, change it manually in the registry.  But here too I am not sure what has changed since Windowx XP, so I am a little bit reluctant of making this suggestion.

     

    Can you open the registry editor, then search for a key AcroExch.Document (in HKEY_CLASSES_ROOT or HKEY_LOCAL_MACHINE) - what do you have in subkey Shell\Open\Command ?

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 10, 2010 11:27 AM   in reply to royow

    I'm having exactly the same problem with Windows not recognizing Reader! I have Adobe Acrobat 9, which came up as the recommended program to open PDFs, and I accidentally clicked on it.  Of course, the program will open PDFs, but I would prefer that Reader did the job, but I can't change Acrobat 9 to Reader. Unfortunately, like you, Windows won't accept the AcroRd32.exe. Did you ever find out how your friend fixed the problem? The same thing's happening with Word 9 doc files, which are now old since I have Word 2007.

     

    Thanks for any help.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 10, 2010 2:50 PM   in reply to royow

    Thanks a lot. In the Registry, I see that AcRdr32.exe is listed for "open

    with."  Unfortunately, I can't figure out how to use this info to change the

    configuration.  I'll ask around.  I'll let you know in case you don't see

    your friend soon.

     

    Thanks again.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 30, 2012 8:34 AM   in reply to royow

    I had the same problem.

    I'm using WIndows 7, so here's how I fixed it...

     

    1. Uninstall Adobe from your system.

    2. Go to C/SwSetup and install Adobe 8 from there.....

    3. Go to C/Program files/Adobe/Reader 8.0/Reader/and copy the AcroRd32 file and save it in the same folder as "AcroRd32.exe and exit the folder.

    4. You can now go to control panel/programs/default programs/make a file type always open in a specific program and click it.

    5. Scroll down to pdf and click choose program.

    6. Select AcroRd32.exe from the Adobe folder location and click "Ok"

    7. Click on the pdf file and it will open in Adobe reader.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 30, 2012 10:33 PM   in reply to walkerkarl

    walkerkarl wrote:

     

    copy the AcroRd32 file and save it in the same folder as "AcroRd32.exe

    Very confusing instructions; there is no AcroRd32 file without an extension.

     

    The file association should automatically be set after you reinstall the Reader.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 3, 2012 1:37 AM   in reply to walkerkarl

    Why Reader 8? Because I have Windows 7, I'm only given 10x and 9.5 as

    options.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 27, 2012 10:16 AM   in reply to CGuro

    I recently installed AI CS6 and was having the same issue. The only way I fixed it was by:

    1. uninstalling the program

    2. restarting my computer

    3. cleaning up my registry

    4. restarting my computer again

    5. reinstalling the program

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points