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hirshmon
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Move Tool does not move layer when dragging with Wacom tablet

Jan 14, 2013 5:01 PM

I am using the trial version of CS5 (probably going to upgrade at the end of the trial), and I've only found one thing about it that I don't like more than CS3. This is VERY VERY annoying, and I'm not sure if it's a glitch, or just a preference that needs to be reset:

 

  When using the move tool, I will move something and it will just snap back to where it originally was. When it snaps back, it might move a few pixels over in the direction I was dragging, but it is definitely not moving to where I want it to go. The only way to get things to move the way I want to is by Free Transform...but it's annoying, when you're trying to design a layout, to have to free transform every element you want to move, first.

 

I'm guessing that this is a glitch because sometimes it happens and sometimes it doesn't...it's pretty random. I've tried turning Snap on and off, and nothing changes. Any idea how to fix/change this?

 

~Mike

 

Message title was edited by: Brett N

 
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  • Currently Being Moderated
    Aug 3, 2010 3:20 PM   in reply to hirshmon

    This has happend to me also. I just quit out of Photoshop and restart the program and its goes away.

    Also, you can quit out of your program...then hold down the "shift, control, cmd" key to reset all your preferences to the default. This won't affect your "workspace" if you have created one.

     
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    Aug 3, 2010 3:46 PM   in reply to hirshmon

    This can happen if you drag and the cursor ends up over a panel or other GUI element. Make sure you're not letting go of the mouse when the cursor is over one of these areas.

     
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    Aug 4, 2010 8:30 AM   in reply to hirshmon

    That sounds like a driver problem. See if the trackpad and/or the tablet have updates on their websites.

     
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    Aug 4, 2010 8:39 AM   in reply to Michael Riordan

    Or you're leaving the pen in to close of proximity of the tablet.

     
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    Aug 28, 2010 9:12 AM   in reply to hirshmon

    I am having the exact same CS5 trackpad drag problem.  It seems as if there is a problem within CS5 that after a period of time it seems to have trouble with the glass touchpad on the macbook pro unibody, and doesnt recognize the difference between the button and the pad, so when you release something you drag it snaps back to it's original position because it thinks you are touching two place on the pad....  that's my best guess.   My work arounds have been quiting the program and reopening seems to fix it, or just using my tablet.   It happens for me with or without the tablet, so the tablet is just a work around.  It is a very consistent problem.

     

    MBP 10.6.4 unibody

     
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    Sep 3, 2010 8:30 AM   in reply to TheFlash12345

    I think we may know what's going on here. Are there docked panels above the area you are trying to drag objects?

     

    This thread describes a similar problem dragging doc to doc or doc to desktop, but the same issue affects moving layers in a document located in the same area.

     

    http://forums.adobe.com/thread/713999?tstart=0

     
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    Sep 3, 2010 9:09 AM   in reply to Jeffrey Tranberry

    >I think we may know what's going on here. Are there docked panels above the area you are trying to drag objects?

     

    I found this to be true, dragging within the same restricted area below expanded panels doesn't work.

     
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    Sep 3, 2010 10:29 AM   in reply to - JM -

    Would that explain why it will drag fine with the tablet but not the trackpad?

     

    Also the problem goes away after quitting and restarting?

     
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    Sep 3, 2010 10:44 AM   in reply to TheFlash12345

    drag within a document over the "protected" area doesn't work for me with either tablet or mouse, and restarting PS has no effect.

     
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    Sep 13, 2010 2:54 PM   in reply to - JM -

    I don't believe this is the problem in my case.   Everytime I restart photoshop the problem goes away, then after a certain amount of time the problem recurs.  I don't have anything protected or docked.   I am using a tablet to draw, and I occasionally use the text tool to label something,  I can also move the layer with the tablet but not the trackpad.  So would something be locked for the trackpad and not the tablet?

     
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    Sep 20, 2010 8:39 AM   in reply to hirshmon

    I have exactly the same problem. I´m using a full version of cs5, educational, but still. Very annoying. I´m using a wacom too usually, but it´s switched off and in my bag, so can´t be the pen or whatever..

     
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    Sep 24, 2010 7:46 AM   in reply to hirshmon

    I'm experiencing the same problem as described here and I too have a macbook pro unibody and a wacom tablet.  I don't know who's at fault but I can't help think it's Adobe seeing that before upgrading to CS5 from CS4 I didn't experience this problem but had the same computer and tablet.

     
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    Sep 24, 2010 8:09 PM   in reply to sperry1975

    i also seem to be able to select transform object and then I can move the object with the trackpad when this problem occurs.

     
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    Oct 3, 2010 6:05 PM   in reply to hirshmon

    I have found the same thing using a Mac Pro and their new trackpad. The Wacom Tablet allows movement but the trackpad doesn't. It must be a Mac interface problem.

     
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    Oct 3, 2010 6:54 PM   in reply to Roy Murray

    I really think it has something to do with a driver or something, over time failing to separate the area over the button as just a button when you click (since there whole pad is a trackpad) and Photoshop somehow thinks you are touching two places at the same time and snaps back to your old position. That's my theory.

     
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    Oct 3, 2010 7:10 PM   in reply to TheFlash12345

    This occasionally happens to me with my MacPro and Inutos tablet. With the move tool or transforming a layer.

     

    How I fix it... Undo. Then Command-+ (plus) followed by Command-- (minus). Then the tool will act as expected.

     

    Something to do with the video card not getting correct signals or something when the app has been backgrounded and brought forward.

     
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    Oct 6, 2010 1:20 PM   in reply to [scott w]

    I also find that I can use the arrow keys as a workaround moving something into place.

     
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    Oct 10, 2010 11:01 PM   in reply to hirshmon

    I have an Intuos 4, and I am having the same problem. I have a Magic Trackpad and a regular trackball; the problem happens with the Magic Trackpad, but not the trackball. Weirdly, switching between the trackball and the trackpad seems to cause the problem to go away sometimes.

     

    Scott

     
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  • Currently Being Moderated
    Nov 1, 2010 9:33 PM   in reply to hirshmon

    I am also having this exact same problem. With and without a Wacom Bambo installed. Another note is that if you use the transform tool (cmd+t), you can move the selection fine. Another thing that you may not a have noticed when this problem starts is that the Quick Select Tool stops working.

     

    Can we have a patch or some way of solving this issue without restarting Photoshop all the time.

     

    MBP15'' + Wacom Bambo

     

    Thanks

     

    Bruce

     
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  • Currently Being Moderated
    Dec 8, 2010 2:37 AM   in reply to hirshmon

       I have the same problem. Restarting PS doesn't help (full version of CS5)

    It's definitely the trackpad on the Macbook Pro, and even the external (wireless) Magic Trackpad has the same problem.

    With a Wacom tablet there's no problem at all.

    Sure a bug in PS that has to be corrected: please as soon as possible! Very annoying.

     
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    Dec 24, 2010 12:48 PM   in reply to [scott w]

    [SW] is correct, by undoing and Command + then Command - corrects this "bug". Somehow this corrects this. Maybe it is something with the video card caching. CS4 was similar to other types of bugs that this fix also has corrected.

     
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    Jan 3, 2011 8:11 AM   in reply to MLippeth

    Maybe in some instances, but Command + then Command - does not correct the bug for me.   I find the bug more often happens when using certain fonts.

     
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    Jan 3, 2011 8:27 AM   in reply to hirshmon

    In the meantime I found this problem solved after doing an update from Photoshop:

    menu Help > Updates ...

    I've installed a big update, and the issue was gone.

    I hope this helps!

     
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    Jan 3, 2011 9:07 PM   in reply to visualcraft

    That's correct. This issue is fixed in the 12.0.2 update.

     
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    Jan 4, 2011 9:42 AM   in reply to hirshmon

    I have upgraded, and the problem very much still exists.

     
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    Jan 4, 2011 2:13 PM   in reply to hirshmon

    I had the same problem with the "move tool snapping back to the original spot" with my BAMBOO Tablet. So, I consulted with our computer experts on how to resolve that problem along with some other problems I was having with my machine. Going to the extreme here, the consultants cleaned off my hard drive, installed a new operating system "snow leopard", reinstalled all my programs and now all my issues have been resolved including the CS5 move tool snapping back to it's original place.

     

     

     

    Since I had CS3, CS4, plus CS5 installed on my machine (in which CS3 was deinstalled at one time), the consultants thought that the deinstall on CS3 left ruminants on my hard drive and that might have been creating some of my issues including the CS5 move tool. I was also having other problems in CS5 and the consultants thought that by updating my operating system CS5 would work more efficiently. CS5 in my older operating system ran much slower and now I'm running CS5 in snow leopard and my machine is running extremely fast now.

     

     

     

    Since cleaning off my hard drive, updating my operating system to snow leopard, updating my wacom and intuos drivers, and reinstalling all my programs, all my issues have been resolved.  I now LOVE working in CS5 and my computer is running extremely fast!

     

     

    Good luck and hope you don't have to go to extreme measures like I had too!

     

    p.s. I have an Intuos Tablet at home and it behaved the same way. Then my hard drive finally blew up a couple of months ago.  I got a new computer with the latest operating system and resintalled all my programs and updated my Intuos Wacom tablet driver and haven't had any issues since. What operating system are you running for CS5...Just a thought.

     
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  • Currently Being Moderated
    Jan 5, 2011 3:22 PM   in reply to hirshmon

    It looks like the layer move problem in this thread might actually be two separate issues.

     

    The first was related to where the mouse was released when dragging the layer. This issue was fixed in the 12.0.2 update. Here's a forum thread (same one that Jeff posted above) with a more visual demonstration:

     

    http://forums.adobe.com/thread/713999?tstart=0

     

     

    The second issue is not related to the positioning of the panels or where the mouse is released, and that's the one that people are still running into, even after installing 12.0.2. We are trying to track down the cause of this one, so any information is appreciated.

     

    For those of you with 12.0.2 installed who are still encountering an issue with moving layers, are you using a tablet when this problem occurs? If not, do you have a tablet driver installed and/or the tablet plugged in at the time?

     
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    Jan 5, 2011 3:33 PM   in reply to Jeanne Rubbo

    I believe it always occurs when the tablet is plugged in, after it begins it doesn't matter if the tablet is plugged in or not.   I have noticed it often occurs when I add a unique font, like a handwriting font, or I paste in an image copied from a google search.

     
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    Jan 6, 2011 2:31 PM   in reply to hirshmon

    Thanks for the info! It looks like this is most likely a known issue on our side -- it happens if you start Photoshop when the stylus is in proximity of the tablet.

     

    Do any of you still run into the issue if you move the stylus away from the tablet before starting Photoshop?

     
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    Jan 6, 2011 2:59 PM   in reply to hirshmon

    Sorry for not clarifying this better -- it can happen with either the stylus or the mouse on the tablet. Does it still happen if you move the mouse away (before starting Photoshop)?

     
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