numeroeins, you're right! Only it's not just Photoshop. I didn't have Photoshop entered in the applications section, but I did have Lightroom in there. I removed Lightroom, and now dragging works properly with the tablet in Photoshop. It's a pity that I have to choose between dragging and application settings, but dragging is something I need to do on a regular basis.
Kudos to you for finding this bug!
Something is wrong with Wacom's servers and forums right now.
Please contact Wacom support directly and tell them what you found -- they may need to get more information to reproduce the problem (driver versions, models, etc.) and narrow down the cause.
I'm not sure if this is the solution or not...though I really, really want it to be. I checked my settings, and I didn't have any application specific settings enabled. I enabled them, and then disabled them, and then restarted Photoshop...and both worked well! Though, are you sure that it's not just restarting Photoshop that fixed the problem? Also, why did it occur on my system, where no application specific settings were set?
Either way, both are working together now, which is a very nice change of pace. I'm wondering if the effects will continue to last after a few restarts (hope they do!).
Also, even if this is the solution...Adobe or Wacom really needs to address this. Users shouldn't have to decide between two useful functionalities.
No, I don't believe it was the restart. Ever since I removed Photoshop from the applications specific settings, I left it running with the tablet connected to my Mac. The track pad and the tablet were both flawless for well over 6 hours and this morning. --I'm in Kuwait.-- Everything was connected and runing all night.
Did you test them both when you enabled them? I see that your wrote, "enabled them, then disabled them."
Here are the exact steps I took to test my finding:
Shut down Photoshop, tablet should be connected, enable the application specific setting under Wacom, make a change to the tilt or anything other than the default settings used on all applications (like I did by adjusting my tilt), start photoshop (leave everything connected), open an image, drag something on top of that image, use the track pad to move layer one (if named so), then use the pen to move the item, and finally try the track pad again. It should jump back to the same spot.
My drivers are up to date. Software is up to date.
As another test, since you mentioned restarting Photoshop, I left Photoshop running this time and added the application specific settings.
Here are the exact steps: Photoshop running, tablet and pen connected, pen is about 2.5 inches from the tablet, added Photoshop to the application specific settings, made a change to the tip pressure and tilt (anything than the default settings), closed the system preferences window, returned to photoshop, opened two images, used the track pad to drag an image onto the other (creating a new layer), then I used the track pad to move it around from top to middle to bottom and back, no problems, I then used the pen to move the image to the middle and that was it, and finally tested the track pad again just to find out I have the jump once again.
In order to remove the jump, of course I have to remove the application specific settings, then restart Photoshop. Just removing the settings alone, will not clear the jump.
Please note that I'm being thorough in my steps due to the fact that one slight deviation could make a huge difference in the outcome. That is why I'm asking you about the "enable them, disable them" steps you mentioned.
Anyways, I'm glad it is working for you please do let us know if it stops working again.
To: Adobe Employees. Have any of you tested this out in house?
I had this problem with CS5 and couldn't fix it. I installed CS6 and the same problem persists in this version as well. My tablet is the Cintiq 24HD so I can't very well unplug the tablet, it's my monitor as well. Photoshop isn't even installed in the Wacom control panel apps list.
numeroeins, I tried your fix, and had no luck. It's awesome that it's working for you, though.
I didn't have PS in my Wacom's Applications field. I added it, then subtracted it, all following your instructions, and the problem persists.
I'll probably have to hold off upgrading to CS6 if it's showing the same issue. Step one will have to be getting a new tablet. Maybe that's why Wacom is so silent on it.
@Liam, I don't think a new tablet is going to make much difference. My Cintiq 24HD was just launched in November so it's a new model of tablet and the problem is still with us. They're not likely to launch two of them back to back within in a year of release.
OK, so I definitley found out that by reading some of these post. Yes Menu tab items do cause an issue. Friendly Facebook which is one that runs in the background on my MAC is the one to cause the problem of not being able to move the layer around. Check your Menu iTems on the top.
So on my Mac on the top you have a grey bar all the way across from led to right. I thought that was call the menu bar and some of the items I downloaded from the app store run on that bar. Such as friendly Facebook or logmein. That is what I was talking about. I'm not sure if it the menu bar that gives the issue or the particular software. But I know for sure that "friendly facebook" is not so friendly to Photoshop CS5 :-)
Well, I'm still getting no joy with the Wacom, so I've had to pull it. It's a tremendous tool, and I loved using it, but the jumping through hoops has just gotten to be too much.
Perhaps if Wacom is going to be silent on the issue I'll investigate another manufacturer. As of now, my tablet just sits here.
Thank you, that's a nice workaround! I have the same problem the poster had - randomly, the trackpad stops working with the move tool and objects snap back to where they were when I try to move them, even when my Wacom Bamboo and stylus are across the room in my computer bag! (Macbook Pro unibody, OS 10.6.8). Restarting helps but then the problem returns. Fine when I've got my tablet plugged in because the tablet will work with the move tool, but, like right now when it's not plugged in and I don't want to restart PS, I'm SOL - saved by your suggestion! Interesting that "scott w" with an Inutos tablet had the same problem (his solution didn't work for me).
Do you have the wacom latest driver installed? (what version of the driver are you running?)
Did you try this solution that worked for other users: http://forums.adobe.com/message/4256189#4256189
Agreed, CMD+T is more efficient. More efficient still would be the tools operating as they should. My tablet has been in a drawer for months now thanks to these issues, and I just picked up a new client that is going to require some serious hand drawing. Odd that at the same time this thread has resurrected.
These issues hardly seem insurmountable. I just don't believe it to be a priority on Adobe's or Wacom's part. So here we sit...
I have just started experiencing this with Photoshop CC, Mac Pro, intuos 4. Command-T is not a good solution because I don't want to move these particular objects off the pixel grid, though still want the ability to move off the pixel grid sometimes. Updating to the newest intuos driver doesn't help. Command+ Command- seems to temporarily fix the problem.
Jeffrey, what solution specifically are you pointing to?
What stood out for me was this post from 16 months ago:
I'm currently in communication with some folks from Wacom. We are able to reproduce the issue (both at Adobe and Wacom) and are currently investigating.
So, what have you all come up with? What's the fix?