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eybs
Currently Being Moderated

Photoshop CS5 won't open .psd files

Aug 4, 2010 3:42 AM

Bascially I click on a psd file to open with photoshop, photoshops opens then shows this error message

 

Screen shot 2010-08-04 at 10.50.36.png

 

These are my specs:

 

Model: iMac, 4 processors, Intel Core i7, 2.8 GHz, 4 GB
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB

 

 

These are the details of the problem report:

 

Process:         Adobe Photoshop CS5 [482]
Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:      com.adobe.Photoshop
Version:         12.0.1 (12.0.1)
Code Type:       X86-64 (Native)
Parent Process:  launchd [111]

 

Date/Time:       2010-08-04 10:50:24.215 +0100
OS Version:      Mac OS X 10.6.4 (10F569)
Report Version:  6

 

Interval Since Last Report:          91551 sec
Crashes Since Last Report:           12
Per-App Interval Since Last Report:  8870 sec
Per-App Crashes Since Last Report:   12

 

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Application Specific Information:
*** error for object 0x107419e00: incorrect checksum for freed object - object was probably modified after being freed.

 


Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000
USB Device: Ext HDD 1021, 0x1058  (Western Digital Technologies, Inc.), 0x1021, 0xfd130000
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000
USB Device: Composite Device, 0x0471  (Philips Consumer Electronics), 0x083f, 0xfa130000
USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000

 

Screen shot 2010-08-04 at 10.51.47.png

 
Replies
  • Currently Being Moderated
    Aug 4, 2010 5:07 AM   in reply to eybs

    Which trouble-shooting steps have you taken thus far (trashing prefs, repairing permissions, checking fonts etc.)?

     
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  • Currently Being Moderated
    Aug 4, 2010 5:47 AM   in reply to eybs

    Repairing permissions is System maintenance and can be performed with Disc Utility or free programs like Onyx, which can also be used o run Cron Scripts, delete caches etc.

    http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html

    Yes I've check all though preferences

    What do you mean by »checking«?

     
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  • Currently Being Moderated
    Aug 4, 2010 6:18 AM   in reply to eybs

    Have the files been saved locally or on a server?

     

    If the files have been corrupted this won’t help, but once again: What do you mean by »checking« with regard to the preferences?

    Have you deleted them a restart or not?

     
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  • Currently Being Moderated
    Aug 4, 2010 6:34 AM   in reply to eybs

    As with all unexplainable Photoshop-problems You might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences You’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.

     
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  • Currently Being Moderated
    Aug 4, 2010 7:11 AM   in reply to eybs

    That seems doubtful; at least in case the files have been corrupted it 

    wouldn’t make a difference.

    Are the files still their expected size in MB in the Finder?

     

    Could you try duplicating the file in Finder and see if the duplicate 

    can be opened?

     
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  • Currently Being Moderated
    Aug 4, 2010 7:44 AM   in reply to eybs

    Are the files you are opening contain text layers?

     
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  • Currently Being Moderated
    Aug 4, 2010 8:38 AM   in reply to eybs

    It's possible you have a bad font:

     

    http://kb2.adobe.com/cps/843/cpsid_84363.html

     
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