Skip navigation

Photoshop Windows (read only)

simpledimples Calculating status...

Currently Being Moderated

"MY" PDF files won't open on my website

Aug 8, 2010 2:02 PM

I have a website hosted by Ipage.com. I created a PDF from Photoshop and another from Pagemaker 7 (acrobat distiller) both files open fine on my computer and other computers, but when I upload them to my website they won't open in the Internet Explorer Window.

I can view everyone else PDF's on every website I've visited, even downloaded a Free PDF template from another website and uploaded to my website to try and see if it was MY PDF's or just ALL PDF's. The Free PDF Template worked just fine on my website, so it's my PDF's that are the problem.

I've noticed any PDF I make has the Standard PDF icon and the filename.pdf. But the ones I have saved off websites have a preview of the document and say "Adobe Acrobate Document' underneath.

Using CS5, Pagemaker 7, Windows Vista...I have all the latest updates for adobe reader. What do I need to do to create web viewable PDF's?

864 Views 3 Replies Latest reply: Mylenium, Aug 8, 2010 11:14 PM

Replies

20,941 posts
Dec 23, 2006

Currently Being Moderated

1. Noel Carboni,

Aug 8, 2010 2:24 PM in reply to simpledimples

Report

Just a thought: Your web server may not be returning the proper mime type to peoples' browsers for your published .pdf files. If this is the case, there's nothing wrong with your files themselves.

In the root of your web server area you may need to add an .htaccess file to inform the web server (e.g., Apache) to return the mime type application/pdf for files with .pdf extensions. The line in the file will look like this:

AddType application/pdf .pdf

There's a lot of documentation on doing this on the web if you search for something like: mime type in .htaccess

-Noel

|
Mark as:
Currently Being Moderated

2. simpledimples,

Aug 8, 2010 2:54 PM in reply to Noel Carboni

Report

I had an .htaaccess file but it was reading:
AddType application .pdf

I changed it to what you suggested and it's still not loading however it is displaying in the bottom of my browser the file size and trying to load it, but it won't go through....just comes up a blank page or shuffles over to a file not found page.

I'm thinking maybe I need to wait for my host to register the new .htaaccess settings?

|
Mark as:
Currently Being Moderated

3. Mylenium,

Aug 8, 2010 11:14 PM in reply to simpledimples

Report

No. When the file is there, the server will use it. .htaccess is per folder and always immediate. As to why it isn't loading the PDF is anyone's guess, but consider, that global settings on the file server may prevent delivering potentially dangerous files. Also make sure, that not some local security tool on your computer isn't blocking the file or requesting a redirect on the server...

Mylenium

|
Mark as:

Forum guidelines

Answers + Points = Status

10 points awarded for Correct Answers
5 points awarded for Helpful Answers
10,000+ points
1,001-10,000 points
501-1,000 points
5-500 points