If your name in the v_Name TEB is not displaying, you need to unselect the "Validate User Input" on your TEB settings

Thank you. Yes, I followed the instructions on p. 119 in the Captivate 5 help.  I even went back to look at the help for 4 to see the difference. Step 1 is to create a user-defined variable - is this incorrect?  I put a text entry box on the first slide in my module, then the certificate on the last (it is after a quiz).  The name entered in the TEB is not displayed - everything else is(name of course, date, etc.)

I started over and did not create a TEB, but only inserted my certificate.  I do not get a prompt for user name at all and I cannot print.  Any other suggestions?

I was able to import the AS3 certificate from Captivate 4 and it did bring in the user name, but would not print, even when published.  Frustrating.

Hi:

I also imported the AS3 certificate put my quiz scores come in with multiple decimals, i.e., 83.33333333%. Frustrating.

>>> lynnlynnlynnlynnlynn <forums@adobe.com> 9/3/10 8:10 AM >>>

I was able to import the AS3 certificate from Captivate 4 and it did bring in the user name, but would not print, even when published.  Frustrating.

Ah, imagine my dismay when all the perfectly functional certificates in all my modules now do not work now because I upgraded to Captivate 5.  I, too, cannot get it to show the name or the date or print.

WHY fix something that was not broken. It looks like it will take me hours to try to work through this.

Reading the responses, I don't see a clear answer. Doomed?

Do you have a text entry box (TEB) on a slide prior to entering the quiz?  This  box asks for the name and it should be associated to variable v_Name to work.   The date pulls automatically... You can also go into your old Captivate 4 folder and get your AS3 Certificate if you prefer that setup.  That one prints for me.

Wow! This totally sucks. I had a captivate 4 certificate in a captivate 5 module and it works fine. I even succeeded in getting a failure on the test to take the user to an invitation slide farther up in the slide order. Now I'm trying to replicate the same functionality in a second module and getting nowhere. Did anyone here find a fix for this? It's an absolute misery.

I read the chain of replies, but did anyone ever get the certificate widget to print?  I tried publishing the (Captivate 5) file and could not print it.  My other resident print widget works fine, but I am really interested in the certificate widget.

Bobby

I find that the only solution for Captivate 5 is use the Captivate 4 gallery certificate. Insert the active text entry box at the beginning that captures the student's name, and then use this REALLY UUUUUUGLY workaround.

In the slide create a layer over the certificate face. Put in a white box with white border that covers the print and next buttons on the certificate itself.

Create a third layer. From the captivate 5 widget gallery insert the print slide widget on that layer along with a next button. Make the next button small and unintrusive because it prints UNDER the certificate box on the page that comes out of the printer.

Bobby, I used the C4 certificate widget.  I attached the widget and the fla file in case you need to edit it.

Remeka Turk

We continued to have problems even after publication and delivery over our testing server.

It's only part of the gallery for captivate 4. send me an email address and I'll send you a copy of the file.

my generic email is devaryssmart@gmail.com

Can anyone tell me if this has been fixed.  I've been working on this for 3 days and it is very frustrating.  I really like the certificate, and I can

use print screen if I want the end user to provide proof of completion, but the widget is non-functional.  I'm working in Cap 5 and it's my first attempt.  Any assist in resolving this would be great!!!

I have Cap 3 as the old version (and now Cap 5, probably would have rethought this if I knew it was this cumbersome) and so I'm trying this version for testing.  However, I've been through so many iterations of this mess, I'm not even sure what I'm doing anymore.  Can you print a certificate in 4?  Can you e-mail a certificate copy in 4?  Can you enter a name to the test information in an e-mail so you can send the information to the department for review and response in 4? Can you give me the 5-10 easy steps to getting reporting information out of the system and into someone's hands easily (preferably electronically).  Any help you can provide would be great.

Thanks,

Lisa

Hi Lisa,

There are two workarounds to my knowledge.

1. Devary's fix: Place a white rectangle over the print and next buttons that are native to the widget, then insert the print widget  onto the certificate widget. This did work for me, however I had some timing issues with the white rectangle disappearing and revealing the native buttons, etc.

2. So, what I ended up doing was taking a screen shot of a plain certificate (I used SnagIt), and inserted this image onto a slide. I then used this system variable $$cpInfoCurrentDateString$$ in a text caption box to insert the date on the certificate, and this user variable $$v_Name$$ in a text caption box to insert the user's sname.You can then insert the print widget onto this slide. However, I actually purchased cpguru's intelligent print widget to use since it forces landscape printing.

Hope this helps! Let me know if you need more details.

Chelsea