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Multiple click boxes on the same slide. Failure captions enabled. captivate 4

Aug 17, 2010 4:21 AM

Hi

 

I am hoping someone will be able to help me.  I am using Captivate 4 to create a learning case study.  Basically, I have a range of areas a user will need to click before they are able to move/ continue to the next slide.

 

I have recorded the slide as a video so each time the user clicks on the correct box the slide continues to play and then the slide will pause until the user clicks he second click box etc. As this is a learning activity I would like to give the user some handy tips/ point them in the right direction, therefore each time the user clicks on the incorrect click box they are presented with a failure caption. I can get the first click box to present a failure caption but the click boxes following this will not display a failure caption despite having this option ticked in it's preferences.

 

Does anyone have any handy tips/ ideas how to solve this?

 

Thanks!

 

Jodie

 
Replies
  • Currently Being Moderated
    Aug 17, 2010 6:21 AM   in reply to **_Jodie_**

    Welcome to our community Jodie

     

    Let's break it down to the simplest parts.

     

    With a Click Box, if the user clicks the actual Click Box area, it is considered to be a success. Therefore a Success caption should be presented to the user. Assuming, of course, that the Success caption has been enabled and the Click Box is behaving properly. If the user clicks *ANYWHERE* outside the Click Box area, it is deemed to be a failure. And likewise, a Failure caption should be presented. Again, given the parameters I listed earlier.

     

    I'm probably misunderstanding as I haven't ingested my daily requirement of caffeine yet. But you seem to be saying that you have perhaps four or five Click Boxes, but only one is really the correct one?

     

    If so, I'm assuming you are using the "Correct" captions to indicate the failure?

     

    Cheers... Rick

     

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  • Currently Being Moderated
    Aug 17, 2010 7:12 AM   in reply to **_Jodie_**

    I've had this problem and have used two options to solve it:

     

    1. Spread the activity over a number of slides (ugly, but it works).

    2. Use Actions to Show/Hide elements on the screen.  Instead of using the canned feedback mechanism, I tell the click box to "show x element" when clicked.  The timeline advances to the next clickbox.

     

    I've noticed that Captivate needs space between multiple click boxes on one slide.  Try not to overlap buttons and clickboxes in your timeline.

     

    Hope that helps.  Lots of info on Actions here.

     
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  • Currently Being Moderated
    Aug 17, 2010 7:39 AM   in reply to **_Jodie_**

    Could you layer click boxes, so you have a large "incorrect" and a smaller "correct" and show/hide accordingly?

     
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  • Currently Being Moderated
    Aug 17, 2010 7:50 AM   in reply to **_Jodie_**

    Hi Jodie

     

    If you want all this on a single slide, I'm guessing a few things.

     

    The slide is a full motion slide? So in this case I'm thinking that you might have multiple Click Boxes, but you will need to stagger them on the Timeline. You won't want them all beginning at the same time. So perhaps the first Click Box (The first correct area to be clicked) appears and pauses the slide just before the action for the "correct". Then the second Click Box would appear. And so on. This way they are all separated in time. If they all begin at the same time, the stacking order is probably coming into play and preventing the subsequent failures from appearing.

     

    Cheers... Rick

     

     

    Helpful and Handy Links

    Begin learning Captivate 5 moments from now! $29.95

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcererStone Blog

    Captivate eBooks

     
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  • Currently Being Moderated
    Mar 24, 2011 11:51 AM   in reply to **_Jodie_**

    Hi.

     

    I stumbled across this thread, as I am having the same issue.

     

    I'm going to write it off as another @#(%#@ Captivate 4 bug to go along with the numerous others I work around every day.

     

    I have two click boxes set up staggered on timeline, and it's the EXACT same issue.  If the user clicks outside the box on the first one, it works perfectly, but on the second it does not work at all.  The click boxes themselves are set up to show/hide various assets on the screen.

     

    I'll just have to put hte second set on another slide.  What a pain.

     

    Did you manage to find a solution?

     
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  • Currently Being Moderated
    Mar 31, 2011 10:47 PM   in reply to **_Jodie_**

    Hi,

     

    I tried putting 5 click boxes on the same slide such that thier start or end timings does not overlap with one another and it worked fine.

     

    wrt your comment "I upgraded to Captivate 5 in the end, although there are still a few bugs in 5 it is better than 4."

     

    I would like to know the issues that you are still facing after upgrading to cp5.

     

    Regards,

    Vikranth.

     
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