Good day! My co-worker is having an issue with Photoshop (CS3) on her hardrive. Recurringly, she has had a problem when trying to "Place" an image from her desktop into a new Photoshop file she is working on. It is not allowing her to Place jpegs or others. It is only allowing what it calls "Parsable Objects" (pdf, psd and a few others). I have the same program on my computer and have NEVER had this issue. We fixed it once by re-installing the program, but now it is "stuck" again, and re-installing is too time consuming and inefficient. Any ideas what may be causing this and/or how to fix it more reasonably??? Thanks so much!
Okay, it is Microsoft Windows XP Professional, Version 2002. And yes, we do have the same system. I'm sorry, I don't know much about the "requirements" you were referring to, but again we are on the same system and I have never had to deal with this issue. Thanks so much for your help!
Do the computers have the same amount of resources (memory, disk space, etc.)?
Well, you could carefully check the Edit - Preferences dialogs for differences. Assuming the machines have the same amount of memory, you'll want to review the memory settings to ensure she's giving her Photoshop enough space in which to work.
Can you describe the exact sequence she's going through (e.g., dragging file from here to there, or using Edit - Place, etc.).
I'm happy to help, but I'm kind of grasping at generalities that could affect things because I have not seen this problem myself.
Do your users have sufficient privileges? What other (graphics) software is installed on the systems? I still think you have a more generic problem there by another program or security mechanism taking a hold of your files.... That would also particulalrly apply to files stored on networks or possibly external drives.
Good morning all, I'm back. Okay, she is using the File>Place option (which I also use). While trying to Place images (from her Hard Drive, and also shared network), the dialogue box that opens only displays CERTAIN files, and excludes very useful files such as jpegs, tiffs and pngs. This is where the term "parsable" is shown.
We compared the memory preference settings, and although we increased her percentage a little, the two were basically the same (at about 55%).
She is logged in as an administrator for the computer, so she should have all the necessary privileges. The only other image application is Microsoft Picture Manager.
Thanks again for all of your insights!
Ouch! Yes, it would have been funny
if I were in Illustrator the whole time, but unfortunately this is not the case.
When she uses File>Place... and the box pops up, in the "Files of Type" drop down menu it states:
"Parsable formats (*AI, *EPS, *PDF, *PDP)"
AND the only files on her hard drive that appear (above) and are available for selection are those types of files.
Again, we generally manipulate jpegs and pngs in these work situations.
Maybe an inadvertent connection to a much older file format plug-in?
Has she done anything to make plug-ins from an older installation of Photoshop available in Photoshop CS3? Is anything set in the Edit - Preferences - Plug-ins dialog for [ ] Additional Plug-Ins Folder?
Thanks Noel, we just checked that to make sure, and NO she is not allowing additional plug ins. More and more, we are deciding that this is not an issue with the application, but with her hard drive (ie she needs an upgrade). I welcome any additional comments, but I certainly don't want to waste anyone's time. Muchas gracias!
I am experiencing the same issue with trying to place a photo in photoshop as well. I too, have windows XP operating system. The options for saving the document are not ones in which you are typically able to use, and I am getting the "Parsable Error" as well....very strange.
I'm having the exact same problem, which is why I came to this site to begin with. I'm using Windows XP Pro, I'm on my laptop, don't even know how to find out how much space I'm using before anyone asks. Please help us lol
Thank you and here's what I figured out. I had to turn the pics into pdf files
and it was easy as pie. Now what I can't seem to do is put the finished psd or
ppd or whatever the file is called (the finished product was saved as photoshop
ppd or something like that) onto a cd. fml. it took me all day to make this dang
collage and I'm on my laptop with no printer hook-up so I really need to get
this on a cd or to a store somehow to print it thanks again!