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ghizmo2010
Currently Being Moderated

Brush cursor problem with photoshop CS5 MAC painting

Aug 26, 2010 2:41 AM

Hi all,

i got a serious and annoying problem when i paint,and i'm going crazy because with CS4 photoshop i never got this problem

 

 

example:

 

when i paint and press with my tablet WACOM INTUOS 4 and release pen my brush cursor change aspect from circle to cursor  to OS X Mouse Cursor for a little bit second and then return to classic brush round circle repeatedly in any brush press-release -press-relase (painting)

 


if i rotate my grip-pen to erase something, this "change" move cursor about 5/10 pixel and then return in start position and any work become impossible and hard.

 

 

I tried to install the new driver wacom for a night trying to solve this problem.

 

but ....at the end i give up and turn off my wacom, and i discovered that my problem isn't the tablet but Photoshop CS 5!

 

why???

 

 

if i  draw/paint with the mouse the "blink cursor joke" is the same!!!

 

 

i'm very frustrated for this problem!

 

i read a lot of forums,

try to turn off open-gl

try to re-install

try this.. try that..

 

nothing!

 

 

please help me!!

thank you and sorry for bad English

 

PS: here is a gif example for the problem

blink_creazy.gif

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Aug 26, 2010 3:29 AM   in reply to ghizmo2010

    i read a lot of forums,

    try to turn off open-gl

    try to re-install

    try this.. try that..

    Just to make sure: Did you restart Photoshop after changing OpenGL-settings?

     
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    Aug 26, 2010 4:14 AM   in reply to ghizmo2010

    Sorry, then I can only point out other obvious candidates which you’ve probably read about anyway:

    Is Photoshop updated to 12.0.1?

    What’s your OS-version?

    Have you performed routine trouble-shooting tasks (trashing prefs, system maintenance, weeding out bad fonts, …)?

     
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    Aug 26, 2010 5:42 AM   in reply to c.pfaffenbichler

    well, i got Leopard 10.6.4

    now i downloaded last 12.0.1 update for PS CS5 mac ....but nothing seems to change.

     

     

    same problem, when i draw/paint and release for a moment cursor os x appear and then dissapear...

     

    i had no problem with PS CS4 with same configuration, same MAC same all!

     

    :°(

     

     

    i'm very tired

     
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    Aug 26, 2010 1:09 PM   in reply to sufferwings

    same problem, when i draw/paint and release for a moment cursor os x appear and then dissapear...

    Do you have a wacom tablet attached to your system?

    There was a bug like that in an older Wacom driver (updating should fix it).

     
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    Aug 27, 2010 12:19 AM   in reply to Chris Cox

    hi chris, attached or not is the same cursor problem.

     

    I never got problem with wacom and CS4, the problem persist only with PS CS5

    i downloaded last wacom driver and the cursor pointer appear again(always for a moment) when i release

     

    In another forum one user says that it's a bug of photoshop cs5 that adobe know and will fix..

     

    when will fix we don't know.

     

    If anyone know a solution please tell me something

     
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    Aug 27, 2010 1:13 PM   in reply to sufferwings

    hi chris, attached or not is the same cursor problem.

    The issue would be that the driver is installed, not that the tablet is currently connected.

     

    As far as I know (I have yet to see any internal bug on this), this is an external driver issue.

     
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    Aug 27, 2010 2:52 PM   in reply to Chris Cox

    Chris, i downloaded and installed last wacom driver.  Are you saying i can't paint with my wacom and cs5?  I did this experiment today:  Cs4 and cs5 opened, cs4 all perfect Cs5 did the cursor pointer problem on release Mouse and wacom tested  Do you think if i uninstall wacom driver, problem will be solved? And then, how can i paint without wacom's driver Thank for your patient

     
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    Aug 27, 2010 2:56 PM   in reply to sufferwings

    No, read what I said.

    I said that some wacom driver versions have been known to cause brush cursor problems like what you are describing.

    (also bad installs of drivers, where someone didn't follow the directions to update the driver)

     

     

    Photoshop CS5 uses Cocoa APIs, while Photoshop CS4 used Carbon APIs -- there are going to be differences, they are going to hit different code paths in the OS and drivers.  When there is a driver bug, the driver maker normally updates their drivers to address the bug pretty quickly.

     

    If you are continuing to have problems after updating the driver, then uninstalling would be the next logical thing to test.

     

    But it is possible that some other application or driver on you system is the cause, and it isn't the Wacom driver.

     
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    Aug 28, 2010 12:33 AM   in reply to Chris Cox

    Chris, i follow your instruction

     

    uninstall full wacom driver, then restart,

     

    photoshop without any driver do the same cursor pointer problem when i release "click".

     

    so i re-install the last wacom driver.

     

     

    i can't understand what driver or application causes this problem.

     

    any idea?

     

    OSx: 10.6.4

     
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  • Currently Being Moderated
    Sep 2, 2010 4:17 AM   in reply to Chris Cox

    I encountered the same problem using Photoshop CS5. When I paint with my wacom tablet the cursor blink into a windows arrow cursor for a very short moment every now and then. It's driving me crazy.
    Both of my two PCs has the problem --one with Intuos 4 + Windows XP 32bit + Nvidia Geforce and another with Intuos 3 + Windows 7 64bit + ATI Radeon--even after I updated all the latest graphic card and tablet drivers. And I never had that problem with CS4 neither.

     
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    Sep 2, 2010 6:06 AM   in reply to shishak44

    hi shishak44, thanks for your post.

     

    As you know i can't update my graphic driver in Macintosh.

     

    I got an iMac 24" 2.8 Core2Extreme Ati HD1600  and  Leopard OSX 10.6.4.

     

     

    Someone can help me?

     

    Someone got this problem with MAC OSX ??

     

    :\

     
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    Sep 4, 2010 12:21 AM   in reply to ghizmo2010

    I finally came up with this solution, in Preferences>Performance, open Advanced Settings of OpenGL, then switch "Mode" to "Advanced" (defaultly 'Normal'). I've tried this out for several hours and it's ok up to now. It almost never happened again, except I think I saw it blinked undetectably several times.

    *** *** ***

    Right after I posted this the damned cursor started blinking again, as if it's mocking me...

     
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    Sep 4, 2010 5:53 AM   in reply to shishak44

    hi friend... i have already done this change... in three different mode time ago...

     

    but, as u see ... NOTHING!!

     

     

    damn it! no one can help us... no ONE???? ho can it possible?

     

     

    Hey ADOBE ... Help US!

    i'm very afraid!!!!

     

    now, i got CS5 and CS4 installed and i'm painting with CS4 untill someone help us to solve this problem.!!

     

     

    thanks

     
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    Sep 11, 2010 8:31 AM   in reply to sufferwings

    Heyyyyy........ none have some news?????

     

     

     

    please help us

     
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  • Currently Being Moderated
    Sep 14, 2010 5:34 AM   in reply to ghizmo2010

    I have noticed this effect. For me, it happens briefly, usually when hovering with the pen.

     
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    Sep 14, 2010 9:11 AM   in reply to ghizmo2010

    I have reproduced this problem and have logged the appropiate bug internally.  I know that does not help you with your immediate problem but,  I wanted to at least let you know that we have seen this and are working on it.

     
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    Sep 17, 2010 4:00 PM   in reply to ghizmo2010

    I'm having the same exact issue.  iMac 2.8 GHz Intel Core i7 w/ 8gb RAM, Wacom Intuos4 Tablet. 

     

    Everything described above is the same for me, but the strange thing is that I have been using CS5 for a few weeks now and the problem just started happening to me right in the middle of an edit.  Restarted everything, tried booting in 32-bit, nothing I do will make it stop.  It even does it while I'm in the Preferences menu, it dances between the arrow and the hand.

     

    It is very annoying to say the least.  When I paint the oscillating brush/mouse pointer turns into a solid mouse and I have to guess where the edge is at.  God I hope there's a solution soon!

     
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    Sep 21, 2010 5:46 PM   in reply to David Dobish

    David-

     

    I'm wondering if this bug you've found is the same or related to the really slow painting I've found in CS5?

    I've been talking with an Adobe engineer and he doesn't see this issue, but I see it on 3 different Mac Pros and CS5.

    The Mac Pro's have Nvidia cards and painting is very slow and my old Macbook Pro has an ATI card and it does everything fine in CS5.

     

    Here is my previous thread:

     

    http://forums.adobe.com/thread/699655?tstart=0

     
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    Sep 21, 2010 6:44 PM   in reply to eclic

    Are you using MacOS 10.6?  Did you install the Graphics Update from Apple (that fixes a LOT of NVidia driver bugs)?

     
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    Sep 21, 2010 7:13 PM   in reply to Chris Cox

    Hi Chris,

     

    Yes I've doe all of that - I think you responded to my original post and referred me to Mike Shaw and Jeff Tranberry. They haven't been able to fix it. I think its definitely a video card issue - strange that 3 1-2 year old Mac Pros - not identical hardware/software setups - are terribly slow at painting and curves window whereas my 4 year old laptop is fine with an ATI Raedon card. Cant use CS5 for real work right now, the studio's been on CS3 as it has no issues. But we would like to figure it out before we cancel out considering upgrading.

     
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    Sep 26, 2010 7:25 AM   in reply to David Dobish

    Oh, finally some affirmative response. It's comforting, thanks. As a temporary solution, I've replaced the windows cursor with a crosshair cursor I made the same with the Photoshop brush.  I expect your good news.

     
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    Sep 28, 2010 4:20 AM   in reply to shishak44

    i can't understand yout post... have you read that this is a MAC problem?

     

    how can help me this cursor replace??!!! -_-

     

     

     

    @David Dobish   thank you, this is the only professional and useful answer!

     

     

    PLEASE, David... tell me more if you find a solution!

     

     

    i'm very very tired about this problem!

    i can't understand Adobe!!!!

     

     

    bye

     
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    Sep 28, 2010 4:21 AM   in reply to horkington

    @horkington  ... i hope too! :\

     
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    Sep 28, 2010 6:23 AM   in reply to ghizmo2010

    Sometimes, after working on large files, making huge edits with brush tools, occasionally I'll be stuck with the brush tool when I want to change to the move tool, or any other tool. So any tool I change to, the correct tool is highlighted, but it will still be a brush. Only fix is to restart Photoshop.

     

    I think there are tons of bugs with GL, I've come across almost everyday that forces me to restart... and i'm still on CS4, moving to CS5 now....I ran the demo for a month, seems the same unfortunately. Graphics Update did not help much, but at least someone is aware.

     

    I have to say this hasn't been the most stable last 2 years for MacPro/Photoshop combo. We spend a lot of cash for these updates/upgrades, and lots of times we end up with issues that prevent us from efficiently getting our jobs done. Yet one upgrade needs another, life gets faster, demands increase... we must update. Rather than features, I really prefer performance enhancements. A lot of this new stuff seems like it's for internet kids who only want to superimpose photos. Some of us actually have work to do.

     
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    Sep 28, 2010 6:27 AM   in reply to lil m23

    Hi.

     

    Are you a specialist?

     
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    Sep 28, 2010 7:30 AM   in reply to echophia

    Have you considered asking a question with more than 4 words, to get a proper response... yet? Or are you still working on it?

     
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    Sep 28, 2010 8:03 AM   in reply to lil m23

    I am sorry for that..I am new and it's my first time to send an email to a foreign people,so i don't know much about the practice. Sorry for that. I am Echo, nice to meet you ..Where are you from?

     
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    Sep 28, 2010 8:53 AM   in reply to sufferwings

    Once I know more and I can share the information I will let you all know the status.

     
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    Sep 28, 2010 8:59 AM   in reply to David Dobish

    OMG.I mistaken this as a private message.

     

    Date: Tue, 28 Sep 2010 09:54:14 -0600

    From: forums@adobe.com

    To: toryburches@hotmail.com

    Subject: Re: Brush cursor problem with photoshop CS5 MAC painting Brush cursor problem with photoshop CS5 MAC painting

     

    Once I know more and I can share the information I will let you all know the status.

    >

     
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    Sep 28, 2010 10:00 AM   in reply to ghizmo2010

    Any chance those also effected by the slow painting all have Nvidia video cards? I have access to 3x Mac pros with these cards (updated and w/openGL off) and they all have same problem but my old macbook pro with ATI Raedon card is fine

     
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    Sep 28, 2010 1:25 PM   in reply to eclic

    ATI Radeon HD 4850

     

    My problem may be different as it is with the cursor dancing between whatever tool I'm using and the black arrow, but I haven't noticed any performance issues.  Just the cursor disappears while I am painting and I have to guess where the boundaries are of the brush I am using.

     
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    Sep 29, 2010 7:48 AM   in reply to horkington

    nVIDIA GE FORCE 120 

    OPEN GL <on>       

     

    Similar to above. We just upgraded to CS5 to see if it works any better, also performed some maintenance (font cache, permissions).

    Brush cursor changes to a standard black arrow. When I hit "E" the eraser cursor does appear, but hit "B", and arrow, again. Keep messing around between "E" and "B" and you can get the proper brush cursor back.

     

    No sense worrying, hopefully the 10.6.5 will bring the smooth Photoshopping back.

     
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    Sep 29, 2010 11:35 AM   in reply to lil m23

    We've seen cursor problems caused by third party plugins, and some versions of the wacom tablet drivers.


     
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    Oct 7, 2010 9:29 PM   in reply to Chris Cox

    I'm also having the flickering curser problem with cs5 and the wacom tablet pen.  I'm not clear on what we should be doing.  Chris, do you have any advice?  I would rather just go back to Photoshop CS4 at this point.

     
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    Oct 9, 2010 12:01 AM   in reply to sufferwings

    Sorry, I was replying to David Dobish's post, but seems the forum failed to display a quote...

    ----

    Maybe I haven't found the right way to quote

    ----

    I don't think it's the third party plugins, for I'm not using any. The only plugin I needed and used was the colorpicker plugin in CS4, The HUD colorpicker is the main reason I upgraded to CS5. After all these years we finally have a good colorpicker, and then this problem.

     
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    Oct 29, 2010 7:59 AM   in reply to ghizmo2010

    Hello everybody,

     

    I can't belive nobody hasn't come up with a fix for this problem. I mean cs5 and intuos4 won't work properly on mac!

     

    Somebody, please!

     
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  • Currently Being Moderated
    Oct 29, 2010 9:47 AM   in reply to mirrok

    We've got a fix in-hand and are currently testing it to ensure that it solves your issue.  I can't comment on when it'll be available, but just know that we're aware of the problem and are working to get a solution out to users ASAP.

     

    Thanks.

     
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