Just wanted to add myself to the list of people suffering this problem. Interestingly with CS4 PS-64bit, not CS5.
Windows 7 Ultimate (Ultimate indeed...) 64 bit. Minimalistic start-up, tried running no other software and killing processes all to no avail.
Otherwise exactly the same issue.
Copy item, open PS-64, new document = correct document size etc.
Try and copy item after PS-64 already open, no dice. I tried purging the clipboard in PS-64 and after that the paste options are completely greyed out regardless of what you try to copy.
I am specifically trying to copy images from ID to PS. Bad form I know, but for what I am doing, if the clipboard was working, it would be much quicker than retrieving the original images, merging, cropping etc.
Drag and drop works, but this is no good if you want to create a new document from the clipboard.
So rather than just a CS5 issue, it appears to be a Windows 64 bit/PS-64bit issue, regardless of release.
CS5 Photoshop on Mac
My issue with the clipboard is slightly different.
We often have to copy a pic from Word, then paste it into Photoshop.
With CS5, when I hit new... the window that opens is for a much smaller file...
ie on the clipboard is a 26MB pic, but CS5 cuts this to about 350K
CS4 does not have this problem.
Any idea what's going on?
Nobody have talked about the fact that is an old bug. Photoshop have clipboard discontinuity problems since a long time, about since version 8.0 (CS). In some distributions, you could find a AlwaysImportClipbd_ON.reg file to update your registery. This bug fix used to not work for everyone.
The trick was:
After many years, this bug is still here and still difficult to fix...
We have been trying to reproduce this at Adobe for some time now. Nobody who has tested this inside of Adobe is able to reproduce this issue. I am not doubting your findings, I am just saying that we are not able to reproduce the problem. Their has to be some sort of configuration or difference that we do not have locally. If I understand the steps. They are this.
1. PS unlaunched
2. open web page and right click on image.
3. Select copy from context menu
4. Launch PS
5. select different image and copy or print screen
6. Create new in PS
Result: The first images is pasted but not the second image as expected.
If I have the steps incorrect please alert me.
Can you think of any special settings or apps you have present on your machine?
1. Try trashing your prefs. Ctrl+alt+shift on launch. OK the trash prefs dialog.
2. In the PS directory out a ~ in front of your plugins and relaunch PS. This will cause plugins to not load.
Well I have found this rather interesting!
On further investigation I now have no problem pasting different size images from web or other sources into new documents and having PS-64 correctly set up for what is on the clipboard.
I did however add the registry entry as per Lacrymocephale's post before testing this, so that could have been the remedy.
I added the entry as a new 64-bit Q-Word value.
My problem pasting images into photoshop from Indesign persisited though...
I deleted (after searching for prefs) 3 files called "PhotoshopIimporterPrefs.eve"
After restarting PS-64 it now works correctly again, creating new documents according to what is on the clipboard. Sweet!
I consider this an easy fix if it happens again and therefore, for me anyway, solved.
Many thanks to Lacrymocephale and David Dobish for the advice and clues on where to look for solutions to this!
I'm chuffed! J
Let myself explain few things about how I know this bug and how I came to this forum today.
I have experienced this with CS2 and CS5, always under Windows XP Pro.
When I had CS2, I have tried to uninstall the Microsoft Office clipboard, nothing changed. Then, I try the Clipbook service on and off, and still nothing change. The bug is clearly really hard to reproduce. And my today experience is in a way proving it:
The Photoshop Clipboard run off during a session. I was working, sometime pasting screen capture in Photoshop. I leave my computer after having lock the session, I came back pasting was unavailable. I remember that when I got this bug under CS2 it was not always because of locking the station. It was during a session. And relaunch Photoshop changes nothing. I got to reboot to have the clipboard working again. With CS2, I have also experimented pasting in 2 colors only.
Next time the clipboard will unwork, I will try to purge it. But I remembered that this changed nothing while using CS2 so I didn't even try this morning. If I someday manage do determinatively reproduce the bug, I'll make a report.
CS5 is disappointing. I also got some serious problems with my Wacom Intuos 3. During the same drawing session, some strokes I got pressure recognition, some strokes not. But this an other story... Still loving Ps either.
Jonathon P wrote:
I added the entry as a new 64-bit Q-Word value.
You'd need confirmation from Adobe to be sure, but a quad word value is probably not the right choice. I assume you did this because Photoshop is 64 bit, but it's not likely the Adobe programmers changed the registry access function (if it still exists) to use a quad word instead of a double word just because they're compiling for 64 bits. The size of registry access functions is not normally tied to the natural integer size; you have to specifically code them to a particular data type.
Honestly, I've never tried reading a quad word from the registry with a double word access; since the Intel processor is little-endian it may well work out to the same thing.
I have 2 extra plugins installed on both systes with the bug. They are: Alien Skin Exposure 3 and Alien Skin Blow Up 2. But I'm to dependant on those two plugins to remove them and check if they cause the problem... Anyone Als has the problem with these plugins?
I can confirm that uninstalling Alien Skin Exposure 3 fixes the issue!
As this issue apparently occurs with a few different plug-ins, I wonder what those plug-ins have in common.
Is it an issue with the plug-ins, or with Photoshop when the plug-ins are installed?
It would be great if Adobe could install Alien Skin Exposure 3 and see if they can finally reproduce the issue.
( I apologize for the dodgy spelling in my last post)
This is a great! To bad I really need those plugins... Hopefully Adobe is reading this and they can check if there is a problem with the plugin part of PS or if it is actually the plugin itself causing the problem.
The Edit>Purge All did not work for me.
I can't pin down when this started happening but I did install the 64 bit version of Nik Silver Efex about the time this started and I will try uninstalling and see if that fixes the problem.
*** I have solved the problem ***
Using Windows 7 64-bit with CS5 64-bit.
I used to have that issue and I solved it by removing a bunch of "crap apps" from my comp. I can't tell after which one it worked but here is the list of things I've uninstalled:
- VMWare Workstation.
- All Apple stuff.
- Disabled a bunch of Adobe start-up executables in msconfig.
- Disabled Java in msconfig.
- GoogleUpdate.exe (renamed the exe so it doesn't start).
I think this is it.
FYI I run VMware Workstation and never see clipboard problems.
Apple and Google software would be VERY likely suspects though. Neither of them have any interest in improving your PC computing experience. Far from it!
I can confirm that the problem occured after installing 64bit plugins by NIK Software (Color Efex Pro or Viveza). When deactivating the "Selective Tool" in the plugins folder then the clipboard works fine again.
I've got the same problem too.
I tend to Alt-PrtScn and paste into Photoshop CS5, but I've not been able to work out why it sometimes works and sometimes does not.
I am also using Nik Color Efex, and have recently upgraded to the 64-bit version. I couldn't tell you if this problem started before or since. I always stop the Nik Selective tool from loading with Photoshop, I even tried removing it, but it stopped Color Efex working properly.
I have also noticed that MS Outlook 2003 stops responding sometimes when Photoshop is open. It resumes as soon as I close Photoshop. I thought I'd mention this, as it was a google search for "Photoshop CS5 Outlook 2003" which brought me to this thread.
We appreciate all your help diagnosing this problem. I have sent your issues off to our team and Nik software to see if we can get to the bottom of it. I do not have anything concrete to share at this point, but I wanted to let you know that we are looking into the issue. I hope to have something in the near future.
To follow on Dave's email, can those that found disabling Nik Selective Tool works around the problem please post the version number? You can find it by going to Help> About Plug-In> Nik Selective Tool... (when the plug-in is not disable, of course).
Thanks in advance!
I just wanted to add my name to the list of people with this exact same problem. I have a few Nik plugins installed with PS CS5 64bit and the clipboard has been rendered unuseable by them. Disabling SelectivePalette.8li with a tilde worked for me - let's hope they fix this soon.
Had this problem for months and eventually had to switch to 32-bit Photoshop CS5. After reading this thread, I uninstalled Nik HDR Efex Pro and copy/paste functionality has been fully restored in 64-bit Photoshop CS5.
I also suffered from the PS CS5 clipboard issue and it drove me crazy, after reading about the NIK software plugins I uninstalled a demo of VIVEZA 2 I had and now clipboard working perfectly. Prob not everyone solution but worked for me... Maybe other 3rd party 64bit plugins could be causing the same issue?
Hi there from Nik Software! We have identified and resolved the issue. It requires a replacement of a config file so the easiest thing would be if you could contact our support team and then they can walk you through the process. This is only necessary if you're on CS5 (the issue shouldn't occur on CS4 or earlier). You can reach our support team from the following page:
We're working with Adobe to prevent this type of thing from happening in the future.
Sr. Product Manager
Nik Software, Inc.
There is an FAQ on the Nik site that asks if you have a problem with HDR Effecx and
indicates a configuration file in zip format. However, the FAQ doesn't specify which
problem the configuration file is supposed to remedy.
Is this the configuration file that solves the clipboard issue?
No, that solves a different issue entirely. As I mentioned, the best way if you're having this problem is to contact our support team directly with the link I originally posted.
I'll do that, but you should know that your support site indicates that no one from your team will be available to help in the next two days, due to high volume etc. etc. The link you provided just leads to a general support ticket entry form. Is this what you intended?
Isn't there some written instruction you could give to all of us who have this problem?
Well, posting something to our web page will most likely take longer than 2 days which is why I recommended to go through our support staff. Seems like it's pretty urgent though, so let's see if I can't take a crack at this:
Download the following file:
And place it in the c:\programs\adobe\adobe photoshop cs5\plug-ins\nik software\selective tool\ folder
Give it a whirl.
Yes, that fixed the problem here. Thanks for speeding things up.
I copied it to the 64-bit and the x86 counterpart folder too (not sure if the latter was necessary, but it didn't seem to do any harm).