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Dreamweaver CS5 HTML5 Update Installation failed

Sep 10, 2010 8:11 AM

Dreamweaver CS5 on Windows 7 64 bit.  I tried using the builtin updater and manually downloading the update using Chrome, but the result is always:

 

  Dreamweaver CS5 HTML5 Update

  Installation failed

 

Suggestions?

 
Replies
  • Currently Being Moderated
    Sep 11, 2010 2:51 PM   in reply to mslinn

    Same issue here on 10.6.4 64bit

     
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    Sep 11, 2010 4:29 PM   in reply to arichiv

    Same problem here on 10.6.4

     
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    Sep 12, 2010 9:08 AM   in reply to mslinn

    Also same issue on Mac OS 10.6.4. The first attempt crashed the Adobe Updater as well.

     

    Copied message:

     

    Dreamweaver CS5 HTML5 Update

      Installation failed

     
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  • Currently Being Moderated
    Sep 12, 2010 9:33 AM   in reply to mslinn

    Heads up!

     

    There is another thread that addresses this issue and it has some good information on it. 

     

    Go here

     
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  • Currently Being Moderated
    Sep 12, 2010 12:01 PM   in reply to danielavery

    The other thread is about people who installed 11.0.3 and then were prompted to install 11.0.2 . The suggested fix (deleting the folder) didn't work for me.

     
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    Sep 17, 2010 1:51 PM   in reply to mslinn

    Same problem, win7 64bit

    11.0.3 Installation failed

    cannot find any solution here to fix it. waiting for official response.

     
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  • Currently Being Moderated
    Oct 11, 2010 10:50 AM   in reply to mslinn

    Same problem here on 10.6.4

     
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    Oct 11, 2010 12:13 PM   in reply to bradsharek

    I had to uninstall Dreamweaver. Reinstall from original disk, then update. Worked. I don't understand why that particular update from Adobe couldn't have done all that in the background, but whatever, it works now.

     
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    Oct 18, 2010 2:08 AM   in reply to mslinn

    I had to uninstall Dreamweaver. Reinstall from original disk, then update. Did not help. Still writes : Dreamweaver CS5 HTML5 Update Installation failed

     
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  • Currently Being Moderated
    Oct 21, 2010 2:11 AM   in reply to Kravcsenko

    Dreamweaver CS5 11.0.3 Update Installation failed

     
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    Oct 21, 2010 6:03 AM   in reply to Kravcsenko

    De-activate.

    Uninstall with the uninstaller.

    Restart computer.

    Reinstall from original disc.

    Update to 11.0.3

     
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  • Currently Being Moderated
    Oct 21, 2010 9:43 AM   in reply to Nini Tjäder

    Thanks for the advice. Did everything as you wrote. But, unfortunately, has not helped.
    All the same:

    Dreamweaver CS5 HTML5 Update

      Installation failed

     
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  • Currently Being Moderated
    Nov 17, 2010 8:17 AM   in reply to Nini Tjäder

    Even if the uninstall-restart-reinstall-update "solution" worked (it didn't for me) it would be impractical here. I manage a volume license in labs and can't imagine doing this on 200 Macs (10.6.4, CS5 DP). To say Adobe's installers and updaters are Byzantine is a huge understatement. At least twice a year I wrestle with something like this with Adobe software. Last summer it was trying to get the Deployment Toolkit to work (it never did. I used Iceberg and trial and failure to finally get a deployable package built) now it's what SHOULD be a simple extension installer but appears to be obfuscated beyond belief. I don't really want to read all those xml files but it looks like that's where I'm headed.

     

    Adobe, why can't you just use standardized installation methods? On Macs that means .pkg files! So easy yet you refuse to do it! Why? Sheesh.

     

    I'll post back if I find a solution...

     
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  • Currently Being Moderated
    Nov 17, 2010 9:23 AM   in reply to megachops

    I agree. A properly built installer should take care of all this uninstall/reinstall in the background. Adobe doesn't seem to care anything about customer satisfaction here.

     
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  • Currently Being Moderated
    Nov 24, 2010 1:11 AM   in reply to mslinn

    Wow! cs5 vertion

     

    Message was by: pro_sci http://www.rackmountsolutions.net/Rackmount%20Shelves.asp

     
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  • Currently Being Moderated
    Dec 19, 2010 7:38 PM   in reply to mslinn

    This is another example of Adobe's updaters simply not working (search also for Acrobat Pro 9.3x > 9.4x issues).

     

    See also http://blogs.adobe.com/csupdates/2010/08/31/dreamweaver-cs5-11-0-3-upd ater/

     

    I run into this constantly (I work in higher ed IT).

     
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    Feb 6, 2011 7:14 PM   in reply to mslinn

    Set dreamweaver to Run as administrator and the intallation will work. Thanks adobe for nothing.

     
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  • Currently Being Moderated
    Apr 9, 2011 3:34 AM   in reply to mslinn

    (TR) Dreamweaver CS5 HTML5 Güncelleştirmesi
      Güncelleştirme uygulanabilir değil

     

    Dreamweaver CS5 HTML5 Update
      Update is not aplicable

     

    System: Win 7 Pro 32bit TR, Dreamweaver 11.0 build 4847 (CS5 MASTER COLLECTION)

     

    Can I Help Me?

     
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  • Currently Being Moderated
    May 14, 2011 12:20 AM   in reply to mslinn

    today I updated my DW CS5 and running into the same problem that you guys already had. After spending hours figuring out the issue, I found sth really interesting. That is when you click on Help -> About DW , it still says 11.0 but when right click on the file dreamweaver.exe itself -> properties -> detail tab, it says 11.0.4.4993 . I dont know if this is correctly updated or not, can someone who successfully updated confirm this ?

     
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