I am searching for a reliable CF hosting service to move my
company's website, and it seems almost everyone on this forum gives
a thumb-up to HostMySite.com. I checked out the website and their
VPS hosting may be just what we need.
Before jumping on the bandwagon, though, I wanto to hear from
those of you who have experience dealing with the company - past
& present. I'd like to know how good is their guarantee on the
servers' uptime and 24/7 tech support, as well as the level of
customer service in general. (Shared hosting or VPS)
Thank you all in advance, for your valuable input.
I currently have a VPS account with HMS. While they are a bit
more expensive than other ColdFusion-capable hosting services,
their support is unbelievable. When I set up my account, they
walked me through every step of the setup, making sure that
everything was working okay. A few weeks later, I needed some more
help, called them, and they had the problem resolved within about 5
That's just my experience--way better than the nightmare at
I've been with HMS since 2001 and have been very happy with
their services and support. They are, as existdissolve notes, a
little pricier but I've found it to be worth it. I have 2 dedicated
boxes, 2 Windows VPS, about 1 dozen shared CF plans, and a variety
of Linux solutions with them, too. Never had any issues in 6+
years. When something does occur, it's always fixed VERY fast --
support is 24/7/365.
As for VPS and VPS+, I think it's worth the extra dough for
the +. You get a GB of RAM, which is important when you're running
IIS, CFMX and SQL Server from the same box. It gives plenty of room
for growth and things run as well as on my two dedicated machines.
We do need IIS & CFMX 7 but the website is currently
running w/ MS Access, craigkaminsky. The avg. number of page hits
is 30,000 - 35,000 a month with 25 - 30 GB of traffic. My comany is
in construction materials/services industry therefore user base is
I know SQL server is the way to go ultimately but I just
don't see it happening here anytime soon. More RAM is always better
(My home PC has 1GB RAM too) but do you think it's still a
Sounds like you might be a candidate for your own dedicated
server. If so, talk directly to Ryan at Gearhost and mention
sent you (I don't get anything out of it, just means if he
server available, you'll be top on the list).
With a limited user base, I'm not sure that you really need
MS SQL - sounds like MySQL would do the job. I certainly
would avoid Access for anything but the lightest weight
I had to upgrade my home computer to 2 GB RAM, these darn
they build consume more and more. I was running "okay" on 1GB
love having tons of Apps open at the same time so when a
and I have to check something, I don't have to close down
what I was
working on first.
I agree with Katsuey that you should really consider
upgrading to SQL Server. The HMS VPS systems have SQL Server on it
and there is an upsize wizard from Access to SQL Server that would
make it fairly easy to update from Access to SQL Server.
I'm a big proponent of getting as much RAM as possible on
servers. Like Katsuey says, the programs today require more and
more. I run with 3GB of RAM and use most of it all day. Typically,
you can get away with 512 MB but when you hit some peak times (and
25-30 GB of traffic is a well-hit site) it could cause bottlenecks
and performance issues for you.
Also, if you do stick with Access, it means you have to run
the ColdFusion ODBC Agent and ODBC Server services, these take up
more RAM and, I've noticed that, over time, they eat up some
serious system resources. If you migrate to SQL Server (really, not
trying to push you :), you can keep these services turned off. Of
course, SQL Server is running...but I think it's more
I've used HMS for all of my clients for the last 3 years, and
I think their great. HMS is a bit pricey, but you do get what you
pay for. They have excellent 24/7 tech support over phone, IM,
e-mail. All issues I've had (and they've been very little --
usually just permission to a folder issue) were resolved within the
IM chat time OR one hour.
Well I'd love to migrate to SQL server but that's not
included in the scope of my current project. Besides I am working
in a corporate environment where pretty much everyeone has to work
with various time & budget constraints, along with conservative
decision making process etc. so...
Anyway, I truly appreciate all of you for making valuable
contributions. Now I think I will take this to my boss and have
some interesting discussions with him.
In article <email@example.com>
> We do need IIS & CFMX 7 but the website is currently
running w/ MS
> Access, craigkaminsky. The avg. number of page hits is
> 35,000 a month with 25 - 30 GB of traffic. My comany is
> construction materials/services industry therefore user
I'm on HMS CF VPS+ with similar traffic - but on the Linux
MySQL. I was on HMS's shared hosting before that but my site
overwhelming the server from time to time. Even on the VPS my
gets overwhelmed occasionally (by badly behaved spiders and
as far as I can tell since it's network traffic that goes
roof, not CPU or memory).
And my home laptop has 3Gb RAM :)
I've been with HMS since the spring of 2004. I'm shopping for
a new service. It appears that they have grown too big and have let
many critical things fall through the cracks. Here is a rundown of
-January 2004: My first linux machine with CFMX 6 took about
6 weeks to get the setup correct.
-June 2004: Operating System File Corruption problems. Server
down for a day. We add a RAID Array.
-December 2004: Hard drive failure. New machine built and the
same setup issues ensue.
-February 2005: 2nd Server added. Setup goes relatively
-February 2007: They build a new datacenter and decided to
physically move my first server on 48 hours notice. Upon moving it,
their new fancy networking completely fubar's the server because of
software conflicts. All sites are down for 2 days while they build
a new machine. Same setup config problems. It takes several months
to get a stable setup and have all sites moved over.
-March 2008: I've decided to put 2 servers in a load balanced
config. They've assured me they know what they are doing. Six weeks
later and a myriad of headaches, the load balanced config still
isn't live. And this is why I'm shopping for a new service.
Overall, once they get the setup correct, I've been happy
with their service. Their tech support people always answer the
phone and they usually fix things when requested. However, getting
it correct has been excruciatingly painful and as they've grown the
support has gotten worse.
Goet, are you using a shared hosting environment or Full
Dedicated? I had 4 dedicated machines with HMS, but never had any
major problems. They have great customer service, but not always
the best with some of the more advanced stuff.
I'm now using dedicated machines with Godaddy and havnt had