I recently purchased a new laptop with Windows 7 (64 bit), and then installed Acrobat 9 Pro. When i opened a document in Word 2010 and tried to access PDF Settings, Word crashed. I could 'print' but then no bookmarks were created. I ran a compatibility check and it seemed it was checking for XP mode. I though it was compatible with Windows 7?
Solution: I uninstalled the application and rinstalled it in XP virtual mode. I then opened the document in Word 2007 (also installed in XP mode for RoboHelp reasons) and everything worked fine.
1. Was this the correct procedure?
2. Why isn't it working in Windows 7?
3. Are there any problems with my solution that i am currently unaware of?
Thank you! I started the update and it downloaded 9.2.0. I assume that it downloads the updates chronologically.
Mb: +972 (0)54-972 0310
Helping businesses design and document excellent products
I have solved the following problem that I posted earlier. The reason i am keeping it is because i shouldn't have to see "Error 1403", but a meaningful error.
The solution was to move the laptop right next to the wireless modem.
Help please. I managed the first update (now Acrobat says 9.2.0). I then
started the next update and after an extremely long time (a couple of hours)
it reached 100% download and then I received an Update failed alert - error
1403. Note that I had to install Acrobat in the Virtual XP mode; this
probably is what made the download so long. This repeated twice.
Message was edited by: JacquiL
There are many things that may get in the way of the automatic update process, so download the file(s) manually and install
All Adobe updates start here and select product http://www.adobe.com/downloads/updates/