Adobe Forums: cannot check boxes in Global Storage Settings

Skip navigation

Adobe

Products Solutions Learning Help Downloads Company

Store

Adobe Store for home and home office

Education Store for students, educators, and staff

Business Store for small and medium businesses

Other ways to buy

Info Sign in

My cart My shipments My support

Up to Discussions in Flash Player

739 Views 3 Replies Latest reply: Oct 25, 2010 11:56 PM by 12345Katie

Calculating status...

12345Katie

2 posts since
Oct 25, 2010

Currently Being Moderated

Oct 25, 2010 11:19 PM

cannot check boxes in Global Storage Settings

When I go to the Global Storage Settings panel online I am unable to check the box "Allow third party Flash content to store data on your computer"

Because of this I can not use many Websites that require flash. I can use youtube and hulu, but not pandora or tv websites like comedy central.

I have the latest version of Flash, and this happens in any Web browser (Safari, Firefox, Chrome) that I try. I am on MAC OS X.

Any help please!

Like (0)

ʇɐb ɹəuəllıʍ
8,591 posts since
Oct 16, 2008

Currently Being Moderated

1. Oct 25, 2010 11:33 PM (in response to 12345Katie)
Re: cannot check boxes in Global Storage Settings

Unfortunately there are no regular Mac experts here on the forum.

On Windows, this problem can be resolved by deleting the folders where these settings are kept (%APPDATA%\Adobe\Flash Player and %APPDATA%\Macromedia\Flash Player).

I have no idea where these things are kept on a Mac; perhaps the Admin Guide can tell you http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_gu ide.html

Report Abuse

Like (0)
12345Katie
2 posts since
Oct 25, 2010

Currently Being Moderated

2. Oct 25, 2010 11:56 PM (in response to ʇɐb ɹəuəllıʍ)
Re: cannot check boxes in Global Storage Settings

Thanks! I was able to find the solution by browsing other discussions. It's basically the Mac equivalent to what you mentioned. For Macs the folders are located in:

Library/Caches/Adobe and Library/Preferences/Macromedia

I trashed the Flash Player folders in both those places and now all the Websites I was having problems with are working. Funny I never even had to go back to the Global Storage Settings and check the "allow third party..." box.

Thanks to all the older posts on this issue! I have had this problem for over a year and am sooo happy to have fixed it!

Report Abuse

Like (0)
ʇɐb ɹəuəllıʍ
8,591 posts since
Oct 16, 2008

Currently Being Moderated

3. Oct 26, 2010 12:03 AM (in response to 12345Katie)
Re: cannot check boxes in Global Storage Settings

Thank you for the feedback, and posting the Mac location of that folder/directory; it may help another user with the same situation in the future.

Report Abuse

Like (0)

Go to original post

Legend

Correct Answers - 10 points
Helpful Answers - 5 points

Choose your region

Security Contact Adobe Report piracy EULAs Permissions and trademarks Careers

Reviewed by TRUSTe: site privacy statement

Use of this website signifies your agreement to the Terms of Use and Online Privacy Policy (updated 07-14-2009).

Oct 25, 2010 11:19 PM

cannot check boxes in Global Storage Settings

Actions

More Like This

Bookmarked By (0)

Legend