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landarcht
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Can't uninstall Adobe Reader 8.1.2 from Windows 7

Oct 27, 2010 12:42 AM

I recently upgraded to Windows 7 Premium from Vista. When I tired to view/download PDF's from Windows Internet Explorer, I get an error and that the program needs to close.  I then tried to unistall Reader 8.1.2 so I can install Reader 9.4 then I get an error that Windows is unable to uninstall due the the fact that it can't find the file called "AdbeRdr812_en_us.msi"  I did alot of research but they seem all old and didn't find a solution, can someone please help?

 
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  • Currently Being Moderated
    Oct 27, 2010 1:40 AM   in reply to landarcht

    It's the same solution as for any missing or corrupted installer files: download, install, and run the Windows Installer Cleanup Utility (http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html) to remove the 8.1.2 installation.

     
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    Oct 27, 2010 2:21 AM   in reply to landarcht

    What happened when you tried?

     
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    Oct 28, 2010 12:20 AM   in reply to landarcht

    That error - do you get it when you try to install the program, or when you try to run the installed program?

     
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    Oct 28, 2010 12:21 AM   in reply to landarcht

    Can you try to right-click on the program and run it "As Administrator"?

     
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    Oct 28, 2010 6:40 PM   in reply to landarcht

    The Windows Installer Cleanup Utility will ask you what program to remove

    mmcu.png

    I don't know why it is not doing that on your system.

     
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    Oct 28, 2010 8:01 PM   in reply to landarcht

    Great to hear that!  This one really puzzled me...

     
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