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Video clips won't play back after capture

Nov 9, 2010 6:01 AM

I am a long-time user of Premiere Elements, currently using version 9.0. I am capturing video clips from the same videocamera that I've used in previous versions of PE. My video clips won't play back after I capture them. The clip is in my "media" area, but when I try to play it back, the audio plays but the picture remains frozen on the starting image. What is happening?

 
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  • Currently Being Moderated
    Nov 9, 2010 6:06 AM   in reply to mnrenier

    What type of camcorder is it? MiniDV? HDV? Are you capturing over a FireWire connection?

     

    What operating system are you using? What are your system specs? How fast is your processor, how much RAM do you have and how much free, defragmented space is on your hard drive?

     

    When you add your video to the timeline, is there a red line above it?

     

    Is there a red line above any video on your timeline?

     
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