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Acrobat X: Missing PDFMaker files

Nov 17, 2010 12:42 PM

Hi,

 

just installed Acrobat X on my Win7 x64 and Office 2010 x64.

 


Whenever I open a .doc file I get this message: Missing PDFmaker files. Do you want to run the installer in repair mode.

 

I have tried the repair. Didn't work.

 
Replies
  • Currently Being Moderated
    Nov 17, 2010 12:46 PM   in reply to ali baba the next

    The PDFMaker macro for Acrobat X only works with 32-bit MS Office applications - including Office 2010. For more information please refer to http://kb2.adobe.com/cps/333/333504.html 

     

    Lori

     
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  • Currently Being Moderated
    Nov 22, 2010 3:19 AM   in reply to LoriAUC


    LoriAUC wrote:

     

    The PDFMaker macro for Acrobat X only works with 32-bit MS Office applications - including Office 2010. For more information please refer to http://kb2.adobe.com/cps/333/333504.html 

     

    Lori

     

     

    This is 2010 not 1910 - everybody uses 64 bit Microsoft products nowadays. when is Adobe going to get real please?

     
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  • Currently Being Moderated
    Nov 22, 2010 9:27 AM   in reply to ali baba the next

    Try to open the office document (docx, xlsx etc.), but not inside acrobat then print it in adobe pdf printer .This should work!!!

     
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  • Currently Being Moderated
    Nov 24, 2010 12:13 AM   in reply to ali baba the next

    I am here because I have the same problem.  And I am not happy about it.

     

    Yes, you can open your Office 2010 product and save or print to pdf, but it is your office product doing the work, not Adobe.  This is NOT a solution and I give it absolutely no points.  It is a workaround and terribly inefficient.  We don't even need to own this product since Office 2010 is making the pdf's for us and not Adobe.  We should not even be experiencing this problem.

     

    I agree with bob22590 -- this is not 1910!

     

    So, Adobe, when do you expect to fix this major defect?  I upgraded a perfectly good working copy of Acrobat that's only shortcoming was that it didn't work with Office 2010.  Well, frankly this upgrade is no better except that I am out a lot of $$.

     

    I have been an avid and loyal paying fan of Adobe for years.  Please assure us that the problem is being fixed.

     

    Thank you,

    Lee Ann

     
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  • David Kastendick
    3,219 posts
    Apr 7, 2010
    Currently Being Moderated
    Dec 3, 2010 1:15 PM   in reply to ali baba the next

    Good day,

     

    Please refer to the following Adobe knowledgebase article for a summary of this issue:

    http://kb2.adobe.com/cps/882/cpsid_88296.html

     

    Thank you,

    David

     
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  • Currently Being Moderated
    Jan 24, 2011 11:32 AM   in reply to ali baba the next

    I am able to create pdf files from WITHIN the office documents (Office 2010 x 64, Windows 7 x64). Don't know if they are created by office or Acrobat X though. However I am not able to create them from Acrobat X. Nor am I able to create forms and that was the reason I unistalled Acrobat 9 pro Extended (which worked fine) to try a newer Acrobat with more simple features. Just to go back to 9.0... but it is strange that Adobe pdfmaker doesn't support x64!!!

     
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  • Currently Being Moderated
    Apr 4, 2011 4:05 PM   in reply to ali baba the next

    I see we are back in the era of Bill Gates claiming that no one would would ever

    need more than 640KB. 64bit computers and software would appear to the

    common standard these days.

     
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  • Currently Being Moderated
    Oct 13, 2011 1:56 PM   in reply to ali baba the next

    I had this problem on a Vista PC.
    I only required Excel to work. but im sure its a similar process for Word etc.
    I was still able to make PDF's with the 'Adobe PDF' printer function.

    Click File
    Click Options
    Click Add-Ins

    Select 'Acrobat PDF Maker Office .COM Addin'

    From the Dropbox at the bottom select "Excel Addins"
    - Click Go
    - UN-SELECT Any Acrobat or PDFMaker listing

    From the Dropbox at the bottom select "COM Addins"
    - Click Go
    - Check the box "Acrobat PDFMaker Office COM Addin" IS selected
    - If NOT.. Click Add and browse to
    "C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll"
    - If your version is NOT 10.0 it will be a different folder ie 7.0 8.0 etc

    From the Dropbox at the bottom select "Disabled Items"
    - Click Go
    - Make sure PDFMaker is NOT disabled

    This fix may seem trivial however i spent a long time working on this problem.
    I tried different versions
    I manually removed Acrobat http://kb2.adobe.com/cps/400/kb400658.html
    I updated Office
    I played with Macro security settings in Office
    I tried different PDF settings in Distiller
    All of this did nothing.

    Remove it from the Excel Add-in
    Leave it in the COM Add-in

    I had no problems with Windows 7. Just Vista

    I hope this works for someone else too.

     
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  • Currently Being Moderated
    Oct 14, 2011 8:04 PM   in reply to hartyman

    For AA X, an update to the latest version should resolve the PDF Maker issue with 64 bit systems.

     
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  • Currently Being Moderated
    Nov 15, 2011 5:21 AM   in reply to Bill@VT

    Don't know if it was an AAX update or an Window7/Office2010 update, but i can't convert word-files to pdf any longer, says: "Missing PDFMaker files".

     

    Anyone have any idea?

     
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  • Currently Being Moderated
    Nov 15, 2011 5:44 AM   in reply to johnatnos22

    I see now that it was a Adobe Acrobat X update that happended yeasterday.

     

    Btw, i run Windows 7, 32-bit

     
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