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Re-assign the Task User thru API

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Level 2

Hi all,

     I m creating a process for user' approval from email thru service 'completeTask'. I set a email endpoint to receive the approval email. it contains a Task Id which is used to complete the main task.

     I found that that task does not complete due to the error about the incorrect task-assigned user. So I want to re-assign a correct task-user by applying API.

     I have tried to use Interface TaskManager.reAssignTask() in API to do that, but it doesn't work.

anyone can give me some suggestion?

Any method which do will be welcome too.

2 Replies

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Level 2



Thanks for your attention, Jasmin.

the above problem  about re-assign the task user is solved. it's due to my mistake that the  User Name in Email Endpoint is set to a incorrect user.
However, I want to ask  aother question. can I use SuperAdmin account in Email Endpoint to  complete the task assigned to other user?


it is because when I  sucessfully  re-assign the task to SuperAdmin from User-A and completed  this task by SuperAdmin, I found that there is no Complete History in  User-A's Tracking in workspace due to the task approver is SuperAdmin.

Any method can do that will be welcomed.